IOLLA Reviews

Name: IOLLA
Address: Unit M7, 143 Charles street, Glasgow, Glasgow
Rating: 4.91

4.9 Rating 5,074 Reviews

98 %

of reviewers recommend IOLLA

Company Reviews

Metrics

Info

4.9

Based on 5,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About IOLLA:

We offer great quality eyewear at an upfront, affordable price in an environment you can trust.

Gone are the days of stressing over unnecessary add-ons. At IOLLA, your prescription doesn’t affect the price you pay.

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IOLLA 5 star review on 14th September 2024

270

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love my glasses, great service!”

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Posted 5 years ago

Thank you so much Orla. We really appreciate your lovely review!

Posted 5 years ago

“Great site, plenty choice, virtual try on is good fun and allows to choose from the comfort of your home. Fast delivery. Overall, very pleased with the service.”

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Posted 5 years ago

Thank you so much Magdalena! So glad to hear that you love our virtual try on service!

Posted 5 years ago

“Can’t recommend iOLLA enough! I am hopeless at choosing glasses myself and the help I received from the stylists in the showroom was amazing. Great quality and great price. I tell all my friends to get glasses from here! Can’t wait to get another pair.”

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Posted 5 years ago

Thank you for your amazing review Rosie! I'll pass your kind words onto the team at our Stockbridge showroom!

Posted 5 years ago

“Excellent service, excellent value can't really add to that l was very happy with everything”

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Posted 5 years ago

We're delighted to hear that you had a great IOLLA experience. Thanks Tom!

Posted 5 years ago

“Lovely staff and amazing glasses!”

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Posted 5 years ago

And fabulous customers! Thanks for your kind review Fiona!

Posted 5 years ago

“More than pleased with my glasses going to get sun glasses with the savings I have made”

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Posted 5 years ago

Thanks for your review Mary! We can't wait to see you again to make you some new sunglasses. If there's anything we could have done to make your IOLLA experience better, we'd love to hear more from you!

Posted 5 years ago

“Brilliant - Website - Brilliant - Store - Brilliant - Service - Brilliant - Value ... Add another Brilliant for good measure.”

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Posted 5 years ago

Thank you for your review Sean! We're so happy to hear you had a brilliant experience with IOLLA!

Posted 5 years ago

“Amazing! Quality of product: 5 stars! Customer service: 5 stars! Beautiful design, affordable price, the shop was lovely and even with all the safety measures, the glasses I ordered were posted (so fast!) with the right frame size and they fit like a glove. I absolutely recommend it!”

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Posted 5 years ago

Thank you for your review Catarina! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 5 years ago

“A fantastic service...great modern frames..great selection. ...they even managed my strong varifocal lenses.. Very helpful staff..great service. Extremely happy with my glasses. My husband also has iolla glasses..and our daughter sun glasses. I recommend highly..get your eyes tested..take prescription to iolla. Yes for sure..for myself..very satisfied with service.”

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Posted 5 years ago

Thank you for your review Ellen! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 5 years ago

“I am very satisfied with the service. The staff is knowledgeable with good communication skills and polite.”

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Posted 5 years ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA!

Posted 5 years ago

“Delighted with every aspect of visit to shop and also delighted with end product”

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Posted 5 years ago

We are delighted that you had a great IOLLA experience! Thanks for taking the time to write such a lovely review Joyce!

Posted 5 years ago

“Brilliant service, really cheap, super fast delivery to Barcelona in Spain, and the glasses look great. Thank you!”

IOLLA 5 star review on 11th October 2020

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Posted 5 years ago

You look fantastic in your new Rowling glasses! Thanks for your kind review!

Posted 5 years ago

“I could not be more pleased with my glasses from IOLLA and the service I received getting them. I just got them a week ago and am looking forward to my second pair!”

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Posted 5 years ago

Thank you so much Kjell. We hope you love your second pair as much as your first!

Posted 5 years ago

“Had a lovely experience in store choosing my frames, staff were very helpful and the store was spotlessly clean. Frames are really high quality and affordable. Would definitely recommend(:”

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Posted 5 years ago

You look fantastic in your gorgeous Murray frames Amy! Thanks for such a lovely review

Posted 5 years ago

“Excellent service, even under Covid conditions. Great range of frame designs, fantastic prices and delivery.”

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Posted 5 years ago

We're so glad you had a great IOLLA experience David. Thank you!

Posted 5 years ago

“Great staff and products- would not go anywhere else . Big shout out for the frames with matching clip-on sunglass lenses - highly recommend Iolla”

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Posted 5 years ago

We love the clip-ons too! Thanks for taking the time to write such an amazing review Catrina. We can't wait to see you back in our showroom

Posted 5 years ago

“First time using and I am very impressed, will definitely be back. Staff in the Stockbridge shops were very helpful”

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Posted 5 years ago

We can't wait to see you back again Sharon! Thanks for your awesome review!

Posted 5 years ago

“My visit was well organised with plenty of social distancing, felt very safe. Staff were freindly & helpful without being pushy. Lots of choice & happy with my purchases.”

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Posted 5 years ago

We're delighted that you had a great IOLLA experience Margaret. Thanks for your lovely review!

Posted 5 years ago

“Great service Great value I will get all my glasses with you now. Thank you”

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Posted 5 years ago

And great customers too! We'd love to see you back any time Glen!

Posted 5 years ago

“OPTICIAN WAS EXTREMELY NICE AND HELPFUL. UNFORTUNATELY THE GIRL AT THE DOOR WAS VERY UNFRIENDLY AND UNPLEASANT TO MYSELF AND MY HUSBAND.”

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Posted 5 years ago

Hi Sheelagh. Thank you for taking the time to write us with your review. I’m so sorry to hear that your IOLLA experience did not meet our usual high standards. Please rest assured that this matter will be investigated thoroughly. A member of our customer service team has emailed you and we’d really appreciate if you could get back to us with more information about your visit.

Posted 5 years ago

IOLLA is rated 4.9 based on 5,074 reviews