IOLLA Reviews

Name: IOLLA
Address: Unit M7, 143 Charles street, Glasgow, Glasgow
Rating: 4.91

4.9 Rating 5,074 Reviews

98 %

of reviewers recommend IOLLA

Company Reviews

Metrics

Info

4.9

Based on 5,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About IOLLA:

We offer great quality eyewear at an upfront, affordable price in an environment you can trust.

Gone are the days of stressing over unnecessary add-ons. At IOLLA, your prescription doesn’t affect the price you pay.

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IOLLA 5 star review on 14th September 2024

270

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered my new glasses and spoke with Maxine who was very helpful and efficient. My prescription had expired and once I had uploaded my new prescription my new glasses were here before I knew it! I loved them so much I've ordered a second pair and are currently waiting on them being crafted!”

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Posted 5 years ago

Thank you for your review Laura! We're so happy to hear you had a great experience with IOLLA and love your new glasses. I'll be sure to pass your kind words onto Maxine as I know she'll be delighted to hear!

Posted 5 years ago

“Staff where amazing and I absolutely love my glasses will definitely be back”

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Posted 5 years ago

Thank you for your review Denise! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 5 years ago

“Very happy with my frames and service. Straight forward, friendly staff, and great price. Glasses arrived within time frame and glasses fit well.”

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Posted 5 years ago

Thank you for your review Judy! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 5 years ago

“Quality glasses, reasonable price, friendly service. Won't get glasses from anywhere else ever again.”

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Posted 5 years ago

Thank you for your review Calum! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 5 years ago

“I just love how easy and organised Iolla is. The staff is always nice, professional and helpful. Needless to say I love my new glasses! Also shout out to the Finnieston (Glasgow) employee. Unfortunately I do not remember his name, but had lovely green glasses!”

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Posted 5 years ago

Thank you for your review Francesca! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 5 years ago

“Super helpful, got my broken frames replaced ASAP and lovely and friendly too!”

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Posted 5 years ago

Thank you for your review Deborah! We're so happy to hear you had a great experience with IOLLA!

Posted 5 years ago

“I went to the Glasgow shop with my wife and son. I was the best experience any of us have had choosing glasses. The staff were excellent and the young lady who processed my order was so nice, knowledgeable and very helpful. The choice was second to none. We all chose easily and quickly. The icing on the cake was we could take our wee dog in with us. Wish I had asked the staff their names so I could relay them here. Don’t see us going anywhere else again. Fantastic.”

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Posted 5 years ago

Thank you for your review Kevin! We're so happy to hear you had a great experience in the Glasgow showroom and look forward to seeing you again!

Posted 5 years ago

“Friendly, professional service. Now on my fourth pair of IOLLA’s and wouldn’t go anywhere else.”

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Posted 5 years ago

Thank you for your review Ryan! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 5 years ago

“A co-worker informed me about IOLLA and I thought I'd give it a try as I live in the U.S. and my (thinned) astigmatism lenses are prohibitively expensive, ~$600-$700. Yes. That expensive. I was completely impressed with the quality of my glasses. IOLLA also perfectly adjusted the arm length on my frames. Thank you so much IOLLA, that I didn't have pay the equivalent of rent for my glasses.”

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Posted 5 years ago

Thank you for your review Lesley-Ann! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 5 years ago

“Fantastic service. Fantastic range. Fantastic quality. Best glasses I have ever had and they fit perfectly!”

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Posted 5 years ago

Thank you for your review Marc! We're so happy to hear you had a fantastic experience with IOLLA and love your new glasses!

Posted 5 years ago

“Absolutely delighted with my new glasses and also with the speed of delivery. I’m so grateful - I’m now long blind 🥳🥳”

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Posted 5 years ago

Thank you for your review Ailie! We're so happy to hear you love your new glasses!

Posted 5 years ago

“First class service from start to finish. Covid safe helpful and knowledgeable staff”

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Posted 5 years ago

Thank you for your review Lawrence! We're so happy to hear you had a great experience with IOLLA!

Posted 5 years ago

“Great product, great service, great price”

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Posted 5 years ago

Thank you for your review Nicola! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 5 years ago

“Easy to order, good quality, fab packaging.”

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Posted 5 years ago

Thank you for your review Sarah! We're so happy to hear you had a great experience with IOLLA!

Posted 5 years ago

“Lovely spex, nice case for them and not too much packaging :)”

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Posted 5 years ago

Thank you for your review Ruth! We're so happy to hear you love your new glasses!

Posted 5 years ago

“High quality, stylish frames. Fairly priced. Would highly recommend.”

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Posted 5 years ago

Thank you for your review Ammar! We're so happy to hear you love your new glasses!

Posted 5 years ago

“Absolutely brilliant service! Friendly, helpful staff, quick delivery and locally made! Purchased my first ever pair of prescription glasses and the team made the whole process so easy and pleasant. Couldn't recommend Iolla more, and I'll definitely be back for my next pair!”

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Posted 5 years ago

Thank you for your review Abi! We're so happy to hear you had a great experience with IOLLA!

Posted 5 years ago

“Having bought direct from the shop previously, when looking at getting new sunglasses went online and it was a breeze, for the price the glasses are great quality and arrived pretty quickly too”

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Posted 5 years ago

Thank you for your review Stuart! We're so happy to hear you had a great experience with IOLLA!

Posted 5 years ago

“Good variety of shapes and colours of glasses for a great price. Staff are friendly and helpful.”

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Posted 5 years ago

Thank you for your review Catherine! We're so happy to hear you had a great experience with IOLLA!

Posted 5 years ago

“I received great service and the support team was extremely helpful. 10/10 would recommend.”

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Posted 5 years ago

Thank you for your review Monika! We're so happy to hear you had a great experience with IOLLA!

Posted 5 years ago

IOLLA is rated 4.9 based on 5,074 reviews