IOLLA Reviews

Name: IOLLA
Address: Unit M7, 143 Charles street, Glasgow, Glasgow
Rating: 4.91

4.9 Rating 5,074 Reviews

98 %

of reviewers recommend IOLLA

Company Reviews

Metrics

Info

4.9

Based on 5,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About IOLLA:

We offer great quality eyewear at an upfront, affordable price in an environment you can trust.

Gone are the days of stressing over unnecessary add-ons. At IOLLA, your prescription doesn’t affect the price you pay.

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IOLLA 5 star review on 14th September 2024

270

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love my new Iolla glasses. Friendly helpful team in the shop and glasses delivered by mail.”

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Posted 5 years ago

Thank you for your review Susan! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 5 years ago

“Love Iolla! Fantastic glasses, grwat prices, amazing service and the teams are cool, approachable, knowledgeable and friendly. Cant recommend highly enough!”

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Posted 5 years ago

What a lovely review! Thank you so much Louise. We are delighted that you love your glasses!

Posted 5 years ago

“Staff very helpful and friendly. Contact with you was through your showroom in the west end of Glasgow.”

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Posted 5 years ago

Thank you so much for your kind words Daniel! I'll be sure to pass them along to the team at our Finnieston showroom!

Posted 5 years ago

“Staff were friendly & helpful”

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Posted 5 years ago

Thanks for your great review Elizabeth! We really appreciate it!

Posted 5 years ago

“I went to the Edinburgh store. The service was great! Had a good selection to pick from and the glasses were delivered pretty quickly. Will be back for another pair”

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Posted 5 years ago

Thanks for the amazing review Jordan! I'll make sure to pass on your kind words to the team in our Stockbridge showroom!

Posted 5 years ago

“Very friendly staff in the Glasgow store. Approachable and helpful and were very patient when I was choosing my now favourite pair of glasses.”

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Posted 5 years ago

Thank you so much for your kind words Molly! I'll be sure to pass them along to our showroom team!

Posted 5 years ago

“Excellent service, I broke my glasses soon after getting them. This was not the fault of IOLLA but down to me not taking good care of them. The very quickly arranged a replacement frame for a very reasonable cost. 2nd pair of Glasses from IOLLA, I will be buying a third.”

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Posted 5 years ago

Thank you Roddy! We look forward to making you some lovely new glasses soon!

Posted 5 years ago

“Fantastic as always!! Staff was so quick to help, I'm beyond happy with my reglaze and even happier to have my eyes back on track. Thank you!!”

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Posted 5 years ago

You are so very welcome Natalie! Thanks for the great review!

Posted 5 years ago

“Great Website and easy to use, delivered in a very quick time. Beautiful finish to the glasses. Highly recommend”

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Posted 5 years ago

We are so pleased that you love your glasses John! Thank you for writing such a lovely review!

Posted 5 years ago

“So glad this shop was recommended to me! I booked an appointment in the Stockbridge store and it was great. I felt completely happy shopping and everything was really well managed and sanitized. The staff were so friendly and welcoming and really helpful when it came to selecting frames. The price point is really good value and the quality of the glasses is brilliant. Mine arrived within a week in the post. Honestly cannot say enough good things about this company!”

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Posted 5 years ago

What a lovely review! Thank you so much Lisa. I'll be sure to pass on your kind words to the team at Stockbridge!

Posted 5 years ago

“Excellent service, quality and price. Very helpful and knowledgeable staff.”

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Posted 5 years ago

Thank you so much for your kind words Roseline! I'll be sure to pass them along to our showroom team

Posted 5 years ago

“This is my second pair from IOLLA - and the online try-on has once again come up with the goods perfectly! Love my new pair, which arrived much quicker than I'd imagined - a perfect fit, and so comfortable! Attached pics show my mug with the virtual try on, and the pair that arrived - love them!”

IOLLA 5 star review on 5th November 2020

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Posted 5 years ago

Your glasses look fabulous on you Adrienne! Thank you so much for your lovely review!

Posted 5 years ago

“Had a great experience in iolla! It was my first time being in a shop since lockdown started as I’m in a vulnerable group, and I felt totally safe during the whole experience. The gals were so helpful and friendly, and my new glasses are fab!”

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Posted 5 years ago

Thank you so much for your lovely review Holly. We are delighted you had a great IOLLA experience!

Posted 5 years ago

“Great service from Iolla - easy website to use, nice range of frames, very speedy delivery. Thoroughly recommended.”

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Posted 5 years ago

Thanks for your amazing review Tony! We're so pleased to hear you had a great experience

Posted 5 years ago

“I love my iolla glasses and the process of choosing a frame and getting them fitted was relaxing and enjoyable. Great customer service from the lady who helped me! Thank you.”

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Posted 5 years ago

Thank you so much Caitlin! I'll pass your kind words onto the IOLLA team member who served you

Posted 5 years ago

“lovely and helpful staff and gorgeous glasses!”

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Posted 5 years ago

We are delighted that you love your glasses Adrianna! Thank you for your kind words

Posted 5 years ago

“Fantastic and efficient service, excellent range of products at a decent price point. Wouldn’t go anywhere else.”

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Posted 5 years ago

Thank you so much Nancy! We really appreciate your kind words

Posted 5 years ago

“Everyone was super helpful. Love my new glasses. They arrived in a few days. Everything so was so slick.”

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Posted 5 years ago

We're delighted you had such a great experience with IOLLA! Thanks for writing such a lovely review Louise!

Posted 5 years ago

“Fantastic service”

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Posted 5 years ago

Thanks David! Your kind words are very much appreciated

Posted 5 years ago

“Assistant very helpful I was renewing lens. All the correct procedures carried out for a safe environment with sanitiser, social distance and appointment system”

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Posted 5 years ago

Thanks for your lovely review Linda. So pleased you had a great IOLLA experience!

Posted 5 years ago

IOLLA is rated 4.9 based on 5,074 reviews