IOLLA Reviews

Name: IOLLA
Address: Unit M7, 143 Charles street, Glasgow, Glasgow
Rating: 4.91

4.9 Rating 5,074 Reviews

98 %

of reviewers recommend IOLLA

Company Reviews

Metrics

Info

4.9

Based on 5,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About IOLLA:

We offer great quality eyewear at an upfront, affordable price in an environment you can trust.

Gone are the days of stressing over unnecessary add-ons. At IOLLA, your prescription doesn’t affect the price you pay.

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IOLLA 5 star review on 14th September 2024

270

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with my new glasses.”

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Posted 5 years ago

Thank you for your review Rehana! We're so happy to hear you love your new glasses!

Posted 5 years ago

“First class”

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Posted 5 years ago

Thank you for your review Lynn! We're so happy to hear you had a great experience with IOLLA!

Posted 5 years ago

“Great service in showroom kind knowledgeable staff friendly sociable gave good advice. Both pairs of glasses fantastic fit well no problems with delivery really pleased. Have recommended to all my friends.”

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Posted 5 years ago

Thank you for your review Rodney! We're so happy to hear you love your new glasses!

Posted 5 years ago

“Needed sunglasses - had old single lenses, asked IOLLA and they converted them to varifocals and sunglasses all for a very reasonable IOLLA price! The Future’s Bright With IOLLA”

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Posted 5 years ago

Thank you for your review Ian! Looking great in your new Bell sunglasses!

Posted 5 years ago

“Second visit to Iolla, staff very friendly and efficient and choice of frames fantastic. Will be back!”

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Posted 5 years ago

Thank you for your great review Diane! We're so happy to hear you enjoyed your experience and look forward to seeing you again!

Posted 5 years ago

“My first experience of IOLLA most certainly will not be my last! I have been impressed with the ease they make everything to be, from booking a visit, selecting frames purchasing, everything has been first class, particularly impressive is their communication.”

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Posted 5 years ago

Thank you for your review Andrew! We're so happy to hear you had a great experience with IOLLA and look forward to seeing you again!

Posted 5 years ago

“Lovely new glasses...a pair I would not have picked but love! Very, very, very patient staff!!”

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Posted 5 years ago

Thank you for your review Helen! We're so happy to hear you love your new glasses and will be sure to pass your kind words onto our West George Street team!

Posted 5 years ago

“Amazing service from the staff in store. Very attentive and made choosing a pair of glasses (stressful for me), a piece of cake! Highly recommend.”

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Posted 5 years ago

Thank you for your review Scott! I'll be sure to pass your kind words onto the Stockbridge team as I know they'll be delighted to hear!

Posted 5 years ago

“I have 2 pairs of iolla sunglasses and love them. The service in the shop is great, they check fit at the time and they are great value for money.”

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Posted 5 years ago

Thank you for your review Lisa! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 5 years ago

“My first visit to the Iolla store, Glasgow. A great selection of sunglasses. Very helpful and attentive staff. The store was very well laid out with these new COVID precautions..... and the price! Wow. £65 for a great pair of sunglasses, even prescription glasses are the same too!”

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Posted 5 years ago

Thank you for your review Jonathan! We're so happy to hear you had a great experience in the showroom and love your new glasses!

Posted 5 years ago

“First visit and cant recommend enough. Exceptionally friendly staff who were knowledgeable and very helpful. Helped me choose perfect frames which I am very pleased with.”

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Posted 5 years ago

Thank you for your review Shirley! I'll be sure to pass your kind comments about your experience onto the Finnieston team!

Posted 5 years ago

“I bought glasses from Iolla for a few years now and I am always impressed by them. The price is extremely reasonable (especially considering it includes lens thinning which usually doubles the price of my glasses) and the glasses themselves always are amazing quality and look great! The customer service has always been quick and friendly and I honestly can't recommend Iolla enough.”

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Posted 5 years ago

Thank you for your great review Molly! We're so happy to hear you love your new glasses and enjoyed your IOLLA experience!

Posted 5 years ago

“Great frames at a reasonable price. Very helpful staff and glasses delivered within 10 days as expected.”

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Posted 5 years ago

Thank you for your review Rosalind! We're so happy to hear you had a great experience with IOLLA!

Posted 5 years ago

“There's a wide variety of glasses and they're all amazing! I really like the fit of the ones I chose and my friends and family loved them. I warmly reccomend getting your new glasses at Iolla!”

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Posted 5 years ago

Thank you for your review Maurizio! We're so happy to hear you love your new glasses!

Posted 5 years ago

“All staff were very friendly and helpful and they went above and beyond to get my lovely new glasses to me quickly when I emailed saying I was struggling with my old ones. Thank you so much!”

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Posted 5 years ago

Thank you for your review Rowan! We're so happy to hear you had a great experience with IOLLA!

Posted 5 years ago

“Tha mi uabhasach toilichte leis na speuclairean agam!”

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Posted 5 years ago

Tapadh leibh airson an lèirmheas agad Catriona! Tha sinn cho toilichte gu bheil thu dèidheil air na speuclairean ùra agad!

Posted 5 years ago

“Very good made me feel very welcome under current circumstances but need to go into shop as my specs hurt my nose 👍”

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Posted 5 years ago

Thank you for your review Michael! I'm so sorry to hear your frames are hurting your nose. Please make an appointment to pop back in for some adjustments so we can get them fitting perfect!

Posted 5 years ago

“Beautiful and trendy bespoke glasses! Very affordable and competitive prices on the market! I was so happy with my first purchase and went back for another two pairs! Also, lest I forgot, the trendy cases that can folded into your purse! I highly recommend Iolla.”

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Posted 5 years ago

Thank you for your review Princess! We're so happy to hear you love your new glasses and case!

Posted 5 years ago

“I had an issue as the website said I could add my prescription after payment, but I was on the non-prescription section and my order went through without my prescription. I was back and forth to customer service about the prescription but the glasses had already been shipped! So I called and got talking to a lovely girl, Catriona, who put my order through with the workshop straight away, and just told me to post back the incorrect ones back. I got the new glasses about a week after the call, delighted with the quality and standards. Thanks guys! I'll definitely use IOLLA again xx”

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Posted 5 years ago

Thank you for your review Aisling! We're so happy to hear we were able to quickly rectify the problem with your order. I'll be sure to pass your kind comments onto Catriona as I know she'll be so delighted to hear!

Posted 5 years ago

“IOLLA have given me sight and style and I love it. I'm really short sighted and struggle to find frames that I like that don't weigh me down. The Murray frames I ordered are amazing and light, they arrived really quickly after I ordered them. I am so impressed and so happy. I used to hate wearing glasses because I didn't feel like my frames represented who I was a person, but these new glasses arrived and are so me! ALL of IOLLA's glasses hit the spot, they really have created a stunning range of eyewear. yay! Thank you!”

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Posted 5 years ago

Thank you for your review Lindsey! We're so happy to hear you love your new Murrays!

Posted 5 years ago

IOLLA is rated 4.9 based on 5,074 reviews