Insulation4less Reviews

Name: Insulation4less
Address: 3rd Floor 207 Regent Street,London, London
Rating: 4.55

4.6 Rating 1,756 Reviews

88 %

of reviewers recommend Insulation4less

4.6

Based on 1,756 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

About Insulation4less:

Insulation4less Ltd (insulation4less.co.uk) is the UK's largest independent online insulation store. With the highest star rating in the UK, you know you're in good hands when you order with Insulation4less.

Visit Website

Phone:

02035826399

Email:

info@insulation4less.co.uk

Location:

3rd Floor 207 Regent Street,London
London
W1B3HH

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Insulation4less 5 star review on 12th October 2025

Stephan Pasiewicz

Insulation4less 5 star review on 25th March 2025

PAUL DAVIES

Insulation4less 5 star review on 3rd January 2025

Jayne Bunting

Anonymous

Anonymous // 01/01/2019

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“A good quality product with delivery as expected”

Helpful Report

Posted 2 years ago

We're delighted to hear that you had a positive experience with our product and delivery service, Adam. Customer satisfaction is our top priority, and we're glad we could meet your expectations. If there's anything else we can do for you, please feel free to let us know. Your feedback is valuable to us.

Posted 2 years ago

“Everything was as described and delivery was fast too.”

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Posted 2 years ago

Neil, your feedback made our day! 🌞 We're so pleased to hear that your shopping experience with us met your expectations. Thanks again, and have a wonderful day! 📆🛒

Posted 2 years ago

“Order arrived battered and banged about, arrived 4 days late after I had chased it up.”

Helpful Report

Posted 2 years ago

Hello Dan, Thank you for your review. We do apologise for the slight delay in delivering this. Unfortunately we were not notified of any damaged goods at the time of delivery. If we had been notified at the time of delivery, we would have replaced them. Could you email some pictures to sales@insulation4less.co.uk please and we'll investigate further. Kind regards, Insulation4less

Posted 2 years ago

“Good notification of delivery time and helpful driver”

Helpful Report

Posted 2 years ago

Dear Karen, we truly appreciate your kind words! It's wonderful to hear that our delivery service met your expectations with timely notifications and a helpful driver. Your satisfaction is our reward, and we look forward to serving you again in the future. If you have any suggestions or need assistance in the future, please feel free to reach out. Thanks for choosing us!

Posted 2 years ago

“Fantastic company to deal with, Very quick email response and kept updated On delivery, definitely will be using again.”

Helpful Report

Posted 2 years ago

Thank you so much Gary for your fantastic review! We're thrilled to hear that you had a great experience with us. Providing quick email responses and keeping our customers updated on deliveries is our priority. We can't wait to serve you again in the future. If you have any questions or need assistance, feel free to reach out. Your support means a lot to us!

Posted 2 years ago

“trying this out for the first time, seems really good.”

Helpful Report

Posted 2 years ago

John, thank you for trying us out, and we're thrilled that you had a positive first experience. Customer satisfaction is our goal, and we're dedicated to providing a top-notch service. If there's anything more you'd like to share or if you have any questions in the future, please don't hesitate to reach out. We look forward to serving you again and making every experience as good as the first one!

Posted 2 years ago

“Wrong size insulation boards delivered. All had signs of damage.”

Helpful Report

Posted 2 years ago

Hello Shirly, Thank you for your review and we're sorry you received 80mm instead of the 75mm you had ordered. We did contact you to rectify the mistake after the order had been delivered but you said you didn't want replacements sent. We would like to make amends for this so please get in touch with us at sales@insulation4less.co.uk should you have another order to place and we will provide a discount before placing your order. Kind regards, Insulation4less

Posted 2 years ago

“Excellent fast service and delivery would recommend this company”

Helpful Report

Posted 2 years ago

Hi Sharon,we're delighted to hear that you had an excellent and fast service experience with us, as well as prompt delivery. Your satisfaction and endorsement mean a lot to us. If you ever need anything in the future or have further feedback, please don't hesitate to reach out. We look forward to serving you again!

Posted 2 years ago

“Came in great quality, without holes etc.”

Helpful Report

Posted 2 years ago

Hello Jed, Thank you for taking the time to share your feedback with us. We're delighted to hear that your recent purchase arrived in great quality without any issues. Customer satisfaction is our top priority, and it's always rewarding to know that we've met your expectations. We appreciate your support and look forward to serving you again in the future!

Posted 2 years ago

“Super! Thanks for your prompt delivery”

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Posted 2 years ago

“Insulation was needed so I used celotex unfortunately I will be a bit short so I will have to look on one of the affordable sites. Others of the same standard are just as expensive. There is now another alternative on the market that claims to be as good if not better and easier to use. Prices for the likes of celotex are ridiculous and like everyone else they jump on the bandwagon of price increase. Rip off Britain is in full flow so will be glad when this project is finished”

Helpful Report

Posted 2 years ago

Stephen, we appreciate your feedback regarding the cost of insulation materials, and we share your concern about the price increases in the market. While Celotex is known for its quality, we understand that it may not always fit everyone's budget. Keep an eye on our website for any promotions or discounts that might help ease the cost burden. We hope your project reaches a successful conclusion, and we're here to assist you whenever you need it. Best wishes for its completion! 🏡

Posted 2 years ago

“Great service! Quick and convenient. 5/5 A+”

Helpful Report

Posted 2 years ago

Thank you so much for your kind words, Dmitrijs! We're thrilled to hear that you found our service quick and convenient. Providing a top-notch service is our priority, and it's great to know that we met your expectations. If you ever need assistance in the future, don't hesitate to reach out. We appreciate your support!

Posted 2 years ago

“Good product, great price, quick delivery, would use this company again”

Helpful Report

Posted 2 years ago

Brian, thank you for taking the time to leave us such a positive review! We're delighted to hear that you had a great experience with us and that you would choose our company again. Customer satisfaction is our top priority. If you have any suggestions or if there's anything else we can assist you with, please don't hesitate to let us know. We can't wait to have the pleasure of serving you once more!

Posted 2 years ago

“Great price arrived when agreed hassle free company. Experience Excellent. As described.”

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Posted 2 years ago

Thank you Phil for your positive feedback! We're thrilled to hear that you had an excellent experience with us, and that your order arrived hassle-free and as described. If you have any more questions or need assistance with anything in the future, please don't hesitate to reach out. We appreciate your business!

Posted 2 years ago

“Excellent service and good price.”

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Posted 2 years ago

Melvin, your feedback brightened our day! We're grateful for your appreciation of our service and pricing. Our team works hard to deliver the best value to our customers. If there's anything else we can do for you or if you have any suggestions for improvement, please feel free to share. We value your input!

Posted 2 years ago

“Great service, great price, fast delivery. Highly recommended 👌”

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Posted 2 years ago

Thank you so much, Helen, for your fantastic review! 😊 We're thrilled to hear that you had a great experience with our service, found our prices reasonable, and received your delivery quickly. Your recommendation means a lot to us, and we truly appreciate your support. Enjoy your purchase! 👍

Posted 2 years ago

“outstanding service from ordering to delivery.. cannot fault A1 ....THANK YOU”

Helpful Report

Posted 2 years ago

Hi Stuart, Thank you so much for taking the time to share your feedback with us! We're delighted to hear that you had an outstanding experience from ordering to delivery. Providing exceptional service is our top priority, and we're thrilled that we met your expectations. If you ever have any questions or need assistance in the future, please don't hesitate to reach out.

Posted 2 years ago

“Very good product and office support was excellent, the delivery would have been difficult as my property was in a difficult to access close, the company arranged for a courier van to deliver to me, brilliant 👍”

Helpful Report

Posted 2 years ago

Thank you Robin for your wonderful feedback and the thumbs up! 🙌 We're delighted to know that you're satisfied with our product and that our office support went above and beyond to meet your expectations. 😃 We recognize the difficulties of delivering to remote locations, and we're proud that our team successfully arranged a courier van for you. If you ever require assistance in the future, please don't hesitate to get in touch. Your happiness is our ultimate goal! 👍

Posted 2 years ago

“Excellent and fast delivery can't fault it”

Helpful Report

Posted 2 years ago

Scott, your feedback brightened our day! We're delighted that you couldn't find any faults with our delivery service. We'll continue striving for excellence, and we hope to serve you again soon. Thanks for choosing us!

Posted 2 years ago

“Good Price Prompt Delivery.”

Helpful Report

Posted 2 years ago

Thank you Ian for your kind words! We're thrilled to hear that you found our prices good and our delivery prompt. Your satisfaction is our priority, and we're here to provide excellent service whenever you need it.

Posted 2 years ago

Insulation4less is rated 4.6 based on 1,756 reviews