Insulation4less Reviews

Name: Insulation4less
Address: 3rd Floor 207 Regent Street,London, London
Rating: 4.55

4.6 Rating 1,740 Reviews

89 %

of reviewers recommend Insulation4less

4.6

Based on 1,740 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

About Insulation4less:

Insulation4less Ltd (insulation4less.co.uk) is the UK's largest independent online insulation store. With the highest star rating in the UK, you know you're in good hands when you order with Insulation4less.

Visit Website

Phone:

02035826399

Email:

info@insulation4less.co.uk

Location:

3rd Floor 207 Regent Street,London
London
W1B3HH

Write Your review

Tell us how Insulation4less made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Insulation4less 5 star review on 25th March 2025

PAUL DAVIES

Insulation4less 5 star review on 3rd January 2025

Jayne Bunting

Insulation4less 5 star review on 21st January 2024

Michael Doublet

Insulation4less 5 star review on 25th March 2023

John Stanford

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really impressed with the delivery driver who was very helpful! Product was well wrapped and easy to use just as I’d hoped. not as cheap as insulation rolls but much easier to handle and more importantly easier to move should future access be required.”

Helpful Report

Posted 3 years ago

Hey Tony, thanks alot! We're glad he was able to help make your experience a good one. I'm also happy to hear that you found the product easy to use and that it met your expectations. Thank you for choosing Insulation4less and we hope you'll be back with us again in the future!

Posted 3 years ago

“Very good”

Helpful Report

Posted 3 days ago

“Great service and price. Highly recommended 👌”

Helpful Report

Posted 3 days ago

“Good quality, delivered with care and no damage.”

Helpful Report

Posted 4 days ago

“The material arrived on time in good condition the company does what it says on the tin, would buy again from them.”

Helpful Report

Posted 4 days ago

“Ordered 7 boards of 80 mm. when installing discovered one was 90mm, when I complained was told I wouldn’t get a refund or replacement as I’d cut the board and it was my fault for not checking the order …. It appears they don’t accept any responsibility to ensure they send the correct items….”

Helpful Report

Posted 5 days ago

“Fake stock and delivery promises. Wrong item sent and no attempt to collect or refund. Avoid.”

Helpful Report

Posted 5 days ago

“Used this company twice now. Items are good quality, pricing very reasonable (especially how the market is playing out at the moment) great communication and good delivery. What's not to like, a company who does what it says its going to. Many Thanks.”

Helpful Report

Posted 1 week ago

“Very good”

Helpful Report

Posted 1 month ago

“Price was competitive and delivery time was better than other suppliers.”

Helpful Report

Posted 1 month ago

“competative price and quick delivery. good communication from company, would buy from them again”

Helpful Report

Posted 1 month ago

“INSULATION4LESS conveys great value. The experience from ordering, acknowledgement , ongoing contact through to on time delivery was a masterclass in excellence. The most important engagement was with the driver, Shaun, who called on arrival. He was polite, friendly and very skilled in placing the load where needed so efficiently. Will revisit INSULATION4LESS4SURE! Your company was referred to me by word of mouth and will be passed on the same way too.”

Insulation4less 5 star review on 23rd July 2025

Helpful Report

Posted 1 month ago

“I would recommend this company”

Helpful Report

Posted 1 month ago

“Product and Price was good. Delivery was poor due to the delivery driver refusing to use his forklift to unload the celotex and put it on the drive by the garage. Instead he hand balled it out onto the wet grass over our hedge smashing the polystrene pallet strips which went everywhere. He then sat in his Cab watching my Wife struggle to lift it up the drive and into our garage whilst making eye contact and smirking.”

Helpful Report

Posted 1 month ago

Thank you for taking the time to share your feedback regarding your recent delivery experience. We’ve passed your comments to the depot manager to be reviewed and addressed with the driver involved. As noted in our delivery terms, we offer kerbside delivery only, which means drivers are not authorised to move goods beyond the kerbside or into garages, driveways, or around the property. That said, drivers are expected to maintain a professional manner at all times. Drivers are also responsible for determining the safest and most practical way to offload goods based on access, ground conditions, and equipment limitations. However, customer interaction should always remain courteous, and we’ve asked the depot to address your concerns accordingly. We regret that this experience has left you and your wife feeling dissatisfied, and we do understand your comments regarding future orders. While this isn’t the impression we aim to leave with our customers, your feedback has been taken seriously and passed on for review to help reinforce the service standards we expect from our delivery partners. Should you decide to order from us again in future, we will be happy to discuss the best delivery method for your needs.

Posted 1 month ago

“Great product , quick delivery. Polite driver.”

Helpful Report

Posted 1 month ago

“Best price on the internet. Arrived in a timely manner and in perfect condition. Very happy!”

Helpful Report

Posted 2 months ago

“Delivery man was beyond rude, he did not want to unload the items from the lorry, he ask me if I had a forklift, in a domestic property!! Ridiculous”

Helpful Report

Posted 2 months ago

Hi Alex, Thank you for your feedback. We are sorry to hear that the delivery did not go smoothly as standard. We will be looking into this with the delivery branch concerned. Our apologies for any inconvenience caused.

Posted 2 months ago

“All good”

Helpful Report

Posted 2 months ago

“Good quality product”

Helpful Report

Posted 3 months ago

“Very late delivery and poor communication.”

Helpful Report

Posted 3 months ago

“Well first time using Build4 Less and its not good , order 15th May still not delivered 28th May , failed to deliver twice , they didn't call or contact me about the failed deliveries i had to contact them, still no details, should have been delivered again on the 23rd but no show. E-mailed no response , called and now waiting for a call back, i don't hold much faith in this company i'm expecting they will refund my if they dont deliver . Hold On they just called , its coming later this afternoon ?? i will update tomorrow see what happens either way two weeks for building supplies is a joke, no urgency, jobs getting behind cant say i'm satisfied with the service so far.”

Helpful Report

Posted 3 months ago

Insulation4less is rated 4.6 based on 1,740 reviews