Insulation4less Reviews

Name: Insulation4less
Address: 3rd Floor 207 Regent Street,London, London
Rating: 4.55

4.6 Rating 1,726 Reviews

89 %

of reviewers recommend Insulation4less

4.6

Based on 1,726 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

About Insulation4less:

Insulation4less Ltd (insulation4less.co.uk) is the UK's largest independent online insulation store. With the highest star rating in the UK, you know you're in good hands when you order with Insulation4less.

Visit Website

Phone:

02035826399

Email:

info@insulation4less.co.uk

Location:

3rd Floor 207 Regent Street,London
London
W1B3HH

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Insulation4less 5 star review on 25th March 2025

PAUL DAVIES

Insulation4less 5 star review on 3rd January 2025

Jayne Bunting

Insulation4less 5 star review on 21st January 2024

Michael Doublet

Insulation4less 5 star review on 25th March 2023

John Stanford

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really impressed with the delivery driver who was very helpful! Product was well wrapped and easy to use just as I’d hoped. not as cheap as insulation rolls but much easier to handle and more importantly easier to move should future access be required.”

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Posted 3 years ago

Hey Tony, thanks alot! We're glad he was able to help make your experience a good one. I'm also happy to hear that you found the product easy to use and that it met your expectations. Thank you for choosing Insulation4less and we hope you'll be back with us again in the future!

Posted 3 years ago

“Best price on the internet. Arrived in a timely manner and in perfect condition. Very happy!”

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Posted 2 weeks ago

“Delivery man was beyond rude, he did not want to unload the items from the lorry, he ask me if I had a forklift, in a domestic property!! Ridiculous”

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Posted 3 weeks ago

Hi Alex, Thank you for your feedback. We are sorry to hear that the delivery did not go smoothly as standard. We will be looking into this with the delivery branch concerned. Our apologies for any inconvenience caused.

Posted 2 weeks ago

“All good”

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Posted 1 month ago

“Good quality product”

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Posted 1 month ago

“Very late delivery and poor communication.”

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Posted 1 month ago

“Well first time using Build4 Less and its not good , order 15th May still not delivered 28th May , failed to deliver twice , they didn't call or contact me about the failed deliveries i had to contact them, still no details, should have been delivered again on the 23rd but no show. E-mailed no response , called and now waiting for a call back, i don't hold much faith in this company i'm expecting they will refund my if they dont deliver . Hold On they just called , its coming later this afternoon ?? i will update tomorrow see what happens either way two weeks for building supplies is a joke, no urgency, jobs getting behind cant say i'm satisfied with the service so far.”

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Posted 1 month ago

“The product was top class, definitely use again. The only improvement would be greater clarity on delivery date and time, but it all worked for us”

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Posted 1 month ago

“I have ordered three times from this company now. - items have always arrived in good conditions, the - delivery date is not confirmed at the time of the order, while payment is taken straightaway - for the last order, it is 12 days I am waiting to get a delivery date.”

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Posted 1 month ago

Thank you for taking the time to leave a review and for your continued support, we truly value your repeat custom. We’re very sorry to hear about the delay with your most recent order. Unfortunately, after investigation, we can advise that an internal technical error impacted our order processing system, which led to the extended wait for your delivery date. Please accept our sincere apologies for the inconvenience and lack of clarity this has caused. That said, we’re pleased to know your previous orders have arrived in good condition and met your expectations. I believe all items from your latest order have now been delivered. If you’d like to discuss this further, please do not hesitate to get in touch with us.

Posted 1 month ago

“Easy to order and goods always arrive well packaged within agreed timescale.”

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Posted 2 months ago

“Excellent service. Plus the delivery for the large amount of insulation was excellent, many thanks to the driver...”

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Posted 2 months ago

“Superb customer service. Damaged items were quickly and efficiently replaced, and courteous and helpful staff gave the matter prompt attention and quickly resolved it. very competitive pricing, prompt delivery, and superb customer service. top team”

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Posted 2 months ago

“Excellent! Everything from delivery to the quality of the product! Would highly recommend.”

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Posted 2 months ago

“It all came when it was supposed to, and all wrapped up to keep it together and from moving on the road. Very pleased with it all.”

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Posted 2 months ago

“The service was very good, dealing centrally and delivered by a local company exactly as organised. However, I had ordered two thicknesses, and I had ordered one extra of one size and one less of the other. I phoned up to try to organise a simple swap with paying a slight difference of about £1, but that is where it then got complicated. Why I couldn't just then deal with the local company to organise the exchange, I don't know. So I just went to Wickes to buy an extra roll. Yes the service was excellent, delivered what I asked for, with good communication but, unless you know exactly what you want then I would just go to a local supplier even if it is slightly more expensive just in case you need an exchange. I still give you 4* as the delivery and service was exactly as set out, and I would give 5* if an exchange could have been organised in a much simpler manner.”

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Posted 2 months ago

“Shocking company with fake reviews,spend approx £1400 for insulation and plasterboard,agree a date for delivery.sat around all morning waiting,i decided to call them and was told oooops sorry not being delivered today as issue with lorry.was not contacted to tell me so had to cancel order. Emmet the sales manager said it would take between 5 and 10 working days for refund yet its gone way past this with no sign of refund and wont answer my emails. Shockingly poor way to run a business.”

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Posted 2 months ago

“Good products, excellent delivery. Overall highly recommend insulation 4less. Have used in past and will use them in the future”

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Posted 2 months ago

“Very good service delivered as stated no damage would use again”

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Posted 2 months ago

“Super fast delivery, was expecting a week, it turned up in 2 days (almost too quick!). Delivery driver was great. Panels were all good. Only reason I'm not giving it a 5 out of 5 is because I couldn't send back the 2 boards I didn't use, as it would have cost more to send back than what they were worth... would highly recommend this company, and will use them again.”

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Posted 2 months ago

“Luckily one of the few places left that keep actual real nails!! Delivery charge was reasonable to our location, in comparison to others that rip us off.”

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Posted 2 months ago

“Supplying good quality products at a good competitive price.”

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Posted 2 months ago

Insulation4less is rated 4.6 based on 1,726 reviews