Insulation4less Reviews

Name: Insulation4less
Address: 3rd Floor 207 Regent Street,London, London
Rating: 4.53

4.5 Rating 1,813 Reviews

88 %

of reviewers recommend Insulation4less

4.5

Based on 1,813 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email

About Insulation4less:

Insulation4less Ltd (insulation4less.co.uk) is the UK's largest independent online insulation store. With the highest star rating in the UK, you know you're in good hands when you order with Insulation4less.

Visit Website

Phone:

02035826399

Email:

info@insulation4less.co.uk

Location:

3rd Floor 207 Regent Street,London
London
W1B3HH

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Insulation4less 5 star review on 12th October 2025

Stephan Pasiewicz

Insulation4less 5 star review on 25th March 2025

PAUL DAVIES

Insulation4less 5 star review on 3rd January 2025

Jayne Bunting

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered insulation and tape, they phoned to say they couldn't fulfil my order untill a much later date. I cancelled order, they still sent this tape, charged me for the original postage cost and tax oof the insulation sheets. I paid £160!!!!!! For 3 rolls of tape and some spray foam. They keep hanging up on me, and are refusing to refund me!!. AVOID AT ALL COSTS”

Helpful Report

Posted 6 months ago

Thank you for your review, Hazel. We are sorry to hear that you are unhappy with your experience. Having carefully reviewed the order history, we would like to clarify that after you contacted us on 24 March regarding the insulation boards, you were advised that these items were out of stock and that delivery would be delayed until the week commencing 6 April due to the bank holiday period. You then confirmed that you did not wish to wait for those items and asked for the boards to be cancelled, while agreeing for the remaining items on the order to still be sent. A refund for the cancelled boards was processed, and a further refund was also issued to adjust the delivery charge relating to the cancelled portion of the order. As the order was being supplied from multiple depots, separate carriage charges applied, and these were reviewed and amended accordingly. When you later contacted us regarding returning the remaining items, you were advised that, as these goods had been supplied correctly and were not faulty, any return would be handled in line with our standard returns policy. Our records show that refunds were processed promptly and that communication was maintained throughout. We are therefore sorry to see that you were left with a different impression of the matter. If you would like us to review anything further, please contact us directly with your order details and we will be happy to look into it again.

Posted 6 months ago

“Accidentally ordered to wrong address. Informed the team and they informed me they had swapped this. Insulation turned up at incorrect address, however the delivery team were accommodating and went to the changed address. The lad helped me to carry the insulation to a suitable place”

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Posted 7 months ago

“Reasonable price, delivered quickly, satisfied.”

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Posted 7 months ago

“Best price on the 'net. Good communication and delivery timely. Thank you.”

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Posted 7 months ago

“Good price, quick delivery”

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Posted 7 months ago

“Original supply date was cancelled on the day as ordered size insulation not available . As I was all ready to start installing on this day it was not ideal. I had to wait another 2 weeks for the correct order. When it did arrive it was fine”

Helpful Report

Posted 7 months ago

“Very good - apart from there seems to be a disconnect between their Customer Services and delivery (referred to as 'the Depot'). Originally promised delivery on Thursday ('the Depot' said they could not deliver on Thursady), then Friday AM, then Friday PM (was told the reason for non-delivery was that their vehicle had broken down), then the following Monday when it finally arrived. Little in the way of communication regarding updates (e.g. your delivery is on it's way, it will be delivered between these times, etc.). I had to email their Customer Services to confirm that delivery was scheduled each day it was meant to be coming. Also got emails from Insulation4Less over the weekend saying thanks for choosing them and what other products they offered - so they were clearly not aware that I had not received my delivery. Ironically, after looking for an alternative supplier on the Friday, I found the product cheaper from another on-line retailer! So if it had not been delivered Monday then I would have cancelled the order. Delivery when it happened was good.”

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Posted 7 months ago

“Great company to buy from. Good price, swift delivery and quality products. Would recommend”

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Posted 7 months ago

“Items as described, would highly recommend.”

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Posted 7 months ago

“Great product prices but express delivery charges on smaller orders”

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Posted 7 months ago

“Fantastic service great price and the delivery guy was absolutely amazing! Thanks a lot”

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Posted 7 months ago

“Amazing product. Customer service and excellent delivery”

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Posted 7 months ago

“delivered on time very effecient”

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Posted 8 months ago

“Best price for the insulation I needed. Straight forward to order, had to change delivery date but this was easy to do.”

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Posted 8 months ago

“Really good service and communication ordered the celotex insulation and was at a competitive price.”

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Posted 8 months ago

“The product was of high quality and arrived in perfect condition”

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Posted 8 months ago

“Great product with excellent customer service. Quick delivery Thank you”

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Posted 8 months ago

“Grreat stuff, good price but deilivery OTT expensive”

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Posted 9 months ago

“From initial contact to recieving the boards brilliant service. Great product, great service.”

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Posted 9 months ago

“I ordered the Celotex 40mm TB4040 (2.4m x 1.2m) from Insulation4less and couldn’t be happier with the whole experience. The boards arrived in perfect condition, well‑packaged, and exactly as described. Celotex has always been a reliable choice for thermal performance, and these sheets were no exception — lightweight, easy to cut cleanly, and ideal for tightening up cold spots. What really stood out was the smooth ordering process and quick delivery. Communication was clear throughout, and the pricing was very competitive compared to other suppliers. The product quality, combined with the hassle‑free service, made this a genuinely positive purchase. Highly recommended for anyone needing dependable insulation at a great price.”

Helpful Report

Posted 9 months ago

Insulation4less is rated 4.5 based on 1,813 reviews