Insulation4less Reviews

Name: Insulation4less
Address: 3rd Floor 207 Regent Street,London, London
Rating: 4.54

4.5 Rating 1,789 Reviews

88 %

of reviewers recommend Insulation4less

4.5

Based on 1,789 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email

About Insulation4less:

Insulation4less Ltd (insulation4less.co.uk) is the UK's largest independent online insulation store. With the highest star rating in the UK, you know you're in good hands when you order with Insulation4less.

Visit Website

Phone:

02035826399

Email:

info@insulation4less.co.uk

Location:

3rd Floor 207 Regent Street,London
London
W1B3HH

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Insulation4less 5 star review on 12th October 2025

Stephan Pasiewicz

Insulation4less 5 star review on 25th March 2025

PAUL DAVIES

Insulation4less 5 star review on 3rd January 2025

Jayne Bunting

Anonymous

Anonymous // 01/01/2019

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“I have mixed feelings about my purchase from Insulation4less. I ordered six packs (two rolls per pack totalling 12 rolls) of Black Mountain Natuwool insulation, which was the minimum number I could purchase through the website. But just three packs (six rolls) were delivered. When I phoned up it was clear they misunderstood their own website — they thought I had ordered six rolls rather than six packs (12 rolls). They then sent me a pro forma invoice telling me to pay another £180 — in addition to the £530 I had already paid — to get delivery of the other three packs (six rolls). It was then put to me that they had already made a loss —"taken the hit" were the exact words — on the first delivery of three packs (six rolls) and they weren't prepared to make a further loss on delivering the other three packs unless I paid. I refused and said I wanted to cancel the order because the fault was entirely their own. This caused me a lot of stress because I had spent a lot of time over several months researching the project for which I needed the wool — insulating under our suspended timber floor. The window I had to do the project was only a couple of days away by this point — I had ordered with more than enough time to spare — and it was the only time I had available for at least a year to do it. In the end, after several hours, Insulation4less came back to me and said they would honour the order and send the other three rolls at no extra cost. To their credit, they did the right thing, but only after I stood my ground. Their position from the start was indefensible and yet they still tried to push me into paying more. That was wrong, and it should not have happened. But, also to their credit, whenever I phoned up during office hours, someone did answer the phone and they did look into my issue rather than fob me off, which would've been easy for them to do. So, I would use Insulation4less again but with some trepidation.”

Helpful Report

Posted 6 years ago

“When I made my order, I was quoted 7 - 10 day delivery. I received an email saying it would arrive in 4 days (it quoted the delivery date). My order arrived bang on time!”

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Posted 6 years ago

“Good Service - prompt delivery over a long distance on a strong pallet. I recommend them and will use them again for my massive loft project.”

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Posted 6 years ago

“I have used Insulation4Less before and so I knew they gave a good service. I still compared prices with other companies but Insulation4Less the best price.”

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Posted 6 years ago

“Quick delivery and good service”

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Posted 6 years ago

“Love this insulation. Used it many times before and the service from Insulation4less was exceptional. Thank you.”

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Posted 6 years ago

“Good prices and products. Items arrived on time.”

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Posted 6 years ago

“This is the third or fourth time we have used Insulation4less and could not be happier with the service. The delivery driver was a joy and could not have been more helpful. Thank you so much for a painless experience.”

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Posted 6 years ago

“Best price I could find on Knauf Earthwool, delivered quickly and for free (£300+ order). Hayley was great on the phone when I called to check stock. Faultless. 👍”

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Posted 6 years ago

“excellent service and prompt delivery”

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Posted 6 years ago

“Quick & painless transaction, products as described and delivery on time, will be using Insulation4less more.”

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Posted 6 years ago

“Very fast service, thank you”

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Posted 6 years ago

“Extra long boards (2.7m), delivered in good order with a most helpful delivery driver....excellent.”

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Posted 6 years ago

“Good quality product delivered on time when they said best price I found just got me measuments wrong orders to much 😂😂😂”

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Posted 6 years ago

“Great service”

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Posted 6 years ago

“thank you to Shirley Moloney”

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Posted 6 years ago

“Good price fast delivery by helpful driver would use again”

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Posted 6 years ago

“Very efficient customer service. Easy to order. Fast delivery. Happy to recommend this company.”

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Posted 6 years ago

“very easy to order delivery was organised prior to deliver customer cervices excellent”

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Posted 6 years ago

“Plenty of stock, quick delivery and a great price.”

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Posted 6 years ago

Insulation4less is rated 4.5 based on 1,789 reviews