Insulation4less Reviews

Name: Insulation4less
Address: 3rd Floor 207 Regent Street,London, London
Rating: 4.54

4.5 Rating 1,799 Reviews

88 %

of reviewers recommend Insulation4less

4.5

Based on 1,799 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone

About Insulation4less:

Insulation4less Ltd (insulation4less.co.uk) is the UK's largest independent online insulation store. With the highest star rating in the UK, you know you're in good hands when you order with Insulation4less.

Visit Website

Phone:

02035826399

Email:

info@insulation4less.co.uk

Location:

3rd Floor 207 Regent Street,London
London
W1B3HH

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Insulation4less 5 star review on 12th October 2025

Stephan Pasiewicz

Insulation4less 5 star review on 25th March 2025

PAUL DAVIES

Insulation4less 5 star review on 3rd January 2025

Jayne Bunting

Anonymous

Anonymous // 01/01/2019

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“All as expected”

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Posted 6 years ago

“Very fast delivery on time”

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Posted 6 years ago

“Can't fault them on materials and price- however, I specifically checked that delivery could be made directly to my house in a rural location, making it clear that large vehicles wouldn't be able to access it down the single track lane. I was assured that the xoyrier would use a smallet vehicle. Lo and behold, a phone call from a delivery driver in an articulated lorry who couldn't get closer than 3 miles away... if you are in a similar situation to me, be ready to somehow have to go and collect a bulky load from somewhere!!”

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Posted 6 years ago

“Good service delivered on time”

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Posted 6 years ago

“Unbeatable prices and great customer service. I will be using again in the future!”

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Posted 6 years ago

“Required 40mm Celotex insulation boards and the best price was Insulation4less. Cannot fault price and service provided.”

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Posted 6 years ago

“very professional & on time”

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Posted 6 years ago

“Did exactly what was arranged”

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Posted 6 years ago

“Insulated plasterboard arrived damaged and damp ,I emailed company with photos attached but no reply. Board looked like it was old stock due to the colour of the insulation”

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Posted 6 years ago

Hi Mark, Thank you for your comment. Im sorry your email was not responded to as the girl looking after your order was on leave when you emailed. Your complaint was forwarded to the warehouse, and they did not respond. As a result your query went without being dealt with correctly. So sorry for the lack of customer support here. In situations like this it is always best to call our office and let us know you sent in some photos, so we can ensure its followed up on. In this case due to holidays and our warehouse not responding your email fell through the cracks. I would like to assure you that the boards are not old. Discolouration on the edges can happen very quickly (2 days or so) especially during the summer when sometimes the boards are left outside in the sun. This does not affect the performance of the boards in any way. I note some scratches on the plasterboard which sometimes can happen during transportation which we could have replaced for you. However, I am assuming you are plastering these boards so the multi-finish will cover up this imperfection and again will not harm the performance of the boards. Looking at the damp board it does seem to have got wet. We could have replaced this for you no problem, again sorry your email fell through the cracks. This is not normal. Just as a point to note we always recommend that customers thoroughly check what they are receiving to ensure they are satisfied with the delivery. If you are not its best to return the goods on the same lorry it was delivered on. This way we can ensure new products are sent back out to you asap. Regards Insulation4less

Posted 6 years ago

“Great service, great product with great insulation properties and at a great price, thank you Insulation4less”

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Posted 6 years ago

“I have mixed feelings about my purchase from Insulation4less. I ordered six packs (two rolls per pack totalling 12 rolls) of Black Mountain Natuwool insulation, which was the minimum number I could purchase through the website. But just three packs (six rolls) were delivered. When I phoned up it was clear they misunderstood their own website — they thought I had ordered six rolls rather than six packs (12 rolls). They then sent me a pro forma invoice telling me to pay another £180 — in addition to the £530 I had already paid — to get delivery of the other three packs (six rolls). It was then put to me that they had already made a loss —"taken the hit" were the exact words — on the first delivery of three packs (six rolls) and they weren't prepared to make a further loss on delivering the other three packs unless I paid. I refused and said I wanted to cancel the order because the fault was entirely their own. This caused me a lot of stress because I had spent a lot of time over several months researching the project for which I needed the wool — insulating under our suspended timber floor. The window I had to do the project was only a couple of days away by this point — I had ordered with more than enough time to spare — and it was the only time I had available for at least a year to do it. In the end, after several hours, Insulation4less came back to me and said they would honour the order and send the other three rolls at no extra cost. To their credit, they did the right thing, but only after I stood my ground. Their position from the start was indefensible and yet they still tried to push me into paying more. That was wrong, and it should not have happened. But, also to their credit, whenever I phoned up during office hours, someone did answer the phone and they did look into my issue rather than fob me off, which would've been easy for them to do. So, I would use Insulation4less again but with some trepidation.”

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Posted 6 years ago

“When I made my order, I was quoted 7 - 10 day delivery. I received an email saying it would arrive in 4 days (it quoted the delivery date). My order arrived bang on time!”

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Posted 6 years ago

“Good Service - prompt delivery over a long distance on a strong pallet. I recommend them and will use them again for my massive loft project.”

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Posted 6 years ago

“I have used Insulation4Less before and so I knew they gave a good service. I still compared prices with other companies but Insulation4Less the best price.”

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Posted 6 years ago

“Quick delivery and good service”

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Posted 6 years ago

“Love this insulation. Used it many times before and the service from Insulation4less was exceptional. Thank you.”

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Posted 6 years ago

“Good prices and products. Items arrived on time.”

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Posted 6 years ago

“This is the third or fourth time we have used Insulation4less and could not be happier with the service. The delivery driver was a joy and could not have been more helpful. Thank you so much for a painless experience.”

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Posted 6 years ago

“Best price I could find on Knauf Earthwool, delivered quickly and for free (£300+ order). Hayley was great on the phone when I called to check stock. Faultless. 👍”

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Posted 6 years ago

“excellent service and prompt delivery”

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Posted 6 years ago

Insulation4less is rated 4.5 based on 1,799 reviews