Insulation4less Reviews

Name: Insulation4less
Address: 3rd Floor 207 Regent Street,London, London
Rating: 4.54

4.5 Rating 1,762 Reviews

88 %

of reviewers recommend Insulation4less

4.5

Based on 1,762 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

About Insulation4less:

Insulation4less Ltd (insulation4less.co.uk) is the UK's largest independent online insulation store. With the highest star rating in the UK, you know you're in good hands when you order with Insulation4less.

Visit Website

Phone:

02035826399

Email:

info@insulation4less.co.uk

Location:

3rd Floor 207 Regent Street,London
London
W1B3HH

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Insulation4less 5 star review on 12th October 2025

Stephan Pasiewicz

Insulation4less 5 star review on 25th March 2025

PAUL DAVIES

Insulation4less 5 star review on 3rd January 2025

Jayne Bunting

Anonymous

Anonymous // 01/01/2019

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“This was a trouble-free experience. I got what I ordered without any obstacles. As a DIYer it often happens that suppliers will try to blind me with science, but this was not the case at all with Insulation4less.”

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Posted 6 years ago

“A local distributor had a different brand of insulation (Ecotherm) available at short notice so I didn't actually receive Celotex in the end but it had the same performance specs and was delivered on time and without fuss. Great service and quick response to queries, albeit largely conducted online and through email. A number of boards were slightly damaged on the edge and one on the face but not enough to materially affect the overall performance/installation”

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Posted 6 years ago

“Problems with delivery communication! Called the morning of delivery to establish an eta, to be told early afternoon, so I relieved my dad from his duties of waiting in all morning. After around an hour which was then mid morning the delivery driver calls me to say he has arrived and nobody is home. I had to call my dad back to get to my house urgently. Not the best level of service, nor an impressed dad!”

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Posted 6 years ago

“Excellent service, cheapest I could find online and quick delivery. Recommended”

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Posted 6 years ago

“delivery slaw, no communication after purchase”

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Posted 6 years ago

“Good service, arrived much quicker than first arrived, will use I4L again”

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Posted 6 years ago

“Excellent service. Kingsman Therma excellent”

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Posted 6 years ago

“Excellent service from start too finish”

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Posted 6 years ago

“Great price and great service, didn’t have the insulation I had in stock so they supplied me with a different more expensive brand at no extra cost. Will definitely be insulation4less again”

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Posted 6 years ago

“Price was good, organisation of delivery hopeless! You can only email on the day of delivery to find out a delivery time slot. The problem is there is no one to read the email until 8.30 a.m. and delivery can be from 8a.m. I telephoned and pointed out that the site was unmanned and so I would be a minimum of 1 hour notice of delivery. They said they would ask the driver to ring. The driver did ring, about 15 mins before delivery so it was impossible for me to get to site in time for him arriving. He was not told that the reason for the telephone call was that the site was unmanned. He said he would have phoned earlier had he known. Luckily he was a very helpful driver and unloaded the item while he was waiting for me to attend site. The item was delivered but a bit more by luck rather than judgement.”

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Posted 6 years ago

“From start to finish the puchase was perfect. Ordering was easy and delivery arrangements were great. Although dispatched from a local depot rather than direct from supplier the contact at Insulation4less couldn't have been more helpful. Product was perfect, just what I wanted. I WILL be using this company again. Great service!”

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Posted 6 years ago

“good service start to finish thank you”

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Posted 6 years ago

“Right product at a good price. The items arrived on time and without any damage. Highly recommended.”

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Posted 6 years ago

“Far is the best price, excellent costumer service,would recommended”

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Posted 6 years ago

“1st time we have used them and they were very efficient and very helpful will certainly use again”

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Posted 6 years ago

“I found every aspect of the transaction - website, ordering, communication, delivery and product all great”

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Posted 6 years ago

“Great price,delivered a week later,will use again!”

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Posted 6 years ago

“Great value, great customer service”

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Posted 6 years ago

“What a saving, £200 LESS than my local builders merchants.online chat Brill, ordered here within 2 days.highly recommended”

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Posted 6 years ago

“Very good price, excellent customer service and response times. Would certainly use them again.”

Helpful Report

Posted 6 years ago

Insulation4less is rated 4.5 based on 1,762 reviews