Infinity Motorcycles Reviews

Name: Infinity Motorcycles
Address: 153 Lynchford Rd, Farnborough, Hampshire
Rating: 4.74

4.7 Rating 9,004 Reviews

94 %

of reviewers recommend Infinity Motorcycles

About Infinity Motorcycles:

Infinity Motorcycles was established in 1999 by Rob Puttick and Dave Holloway, both veterans of the UK motorcycle trade. From humble beginnings in a former bank on the North Circular in London, Infinity Motorcycles now has 14 branches, from Glasgow to Southampton, and an online department, employing a total of around 150 people.

Everyone likes a bargain, but we try and make sure we offer a bit more too. Our staff turnover is low and we invest more in staff training than anyone else we know of in the bike trade - we don't think these two facts are mutually exclusive! Infinity Motorcycles takes Customer Service seriously. So Dave and Rob still want to hear from you about your experience of shopping with us, good or bad.

Visit Website

Phone:

0800 130 3377

Email:

Katie Kingham

Location:

153 Lynchford Rd,
Farnborough
Hampshire
GU14 6HG

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Infinity Motorcycles 5 star review on 19th April 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Vest was bought as a present for my Father. He loves it, but just needs to change it for a larger size :)”

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Posted 5 years ago

“It took a long time to be delivered, while I was waiting I didn't get any email, any update, any tracking number, nothing, I will never buy again, thanks.”

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Posted 5 years ago

Hi, I'm sorry you were unhappy with your order. We expected to deliver your order within 2-3 working days, with an estimated delivery date of December 1st, which was communicated to you via email at the time of purchase. However, we did have a global message on our website to expect slight delays due to the increase in orders during Black Friday. We sent you a tracking notification via SMS on the 30th Nov, and your order was delivered on December 2nd. I understand your disappointment that your order was a bit later than expected, but due to Black Friday and the holiday season, we did precaution customers to expect shipping delays. Please understand this was not a reflection of our usual processes and delivery times. If you were to shop with us again, we will process and deliver your items as quickly as possible, but during the busiest commercial times of the year, longer delivery times are to be expected. Kind regards, Jonah

Posted 5 years ago

“Super service, very quick delivery. Goods exactly as described, excellent price and good quality. Thanks very much. Hopefully the government will allow me to try them out properly before too long. ! ! !”

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Posted 5 years ago

“Excellent customer service received. The helmet I ordered actually had some 'marks and scratches' on the back. I filmed this and photographed this and sent to Infinity who were only to happy to offer me an exchange or a further discount. I opted for the latter. Yes I would recommend 'Infinity Motorcycles' to you all”

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Posted 5 years ago

“I have shopped both online and in store (Farnborough and Camberly) and find all the staff at Infinity motorcycles to be very helpful and the prices are competitive. Infinity have even provided the price match for me. I would like to see in increase in the brands that they stock, as some of the items i have been looking for are not a brand they stocked at the time of my visit. I recommend their service.”

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Posted 5 years ago

“Very nice person to work with all ready on time form thanks richard”

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Posted 5 years ago

“Boots arrived quickly Great delivery information Good product”

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Posted 5 years ago

“Fast delivery will use again thank you A++++”

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Posted 5 years ago

“Really easy to deal with, nice people too”

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Posted 5 years ago

“Excellent service and value.”

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Posted 5 years ago

“Really helpful service. Highly recommended.”

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Posted 5 years ago

“Service was brilliant orderd o from phone the lady l got couldn’t have been more helpful would definitely recommend this to anyone”

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Posted 5 years ago

“Good reliable service. Items arrived promptly and well packed. I had to return an item that was the wrong size - the process is very simple and generated an immediate refund. The range of products and prices are good, but they do bombard you with emails.”

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Posted 5 years ago

“Good quality and great customer service.”

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Posted 5 years ago

“Bad customer service”

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Posted 5 years ago

Hello, I'm sorry that you were not completely satisfied with our customer service. We value your feedback and are constantly seeking to improve wherever we can. Could you provide us more detail on how we disappointed you and is there anything I can do to help? You can email us at reviews@infinitymotorcycles.com or respond to this comment here. Kind regards, Jonah

Posted 5 years ago

“Parcel arrived in good time with no problems. Items were for my son in law and he was very pleased with the bike covers.”

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Posted 5 years ago

“Bought a intercom for husband for Christmas was just what he wanted. Delivery was as expected.”

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Posted 5 years ago

“Very happy with the service.”

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Posted 5 years ago

“Great service!”

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Posted 5 years ago

“Excellent product. Brought for my husband and he is really pleased. Easy website fast delivery”

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Posted 5 years ago

Infinity Motorcycles is rated 4.7 based on 9,004 reviews