Infinity Motorcycles Reviews

Name: Infinity Motorcycles
Rating: 4.74

4.7 Rating 8,973 Reviews

94 %

of reviewers recommend Infinity Motorcycles

About Infinity Motorcycles:

Infinity Motorcycles was established in 1999 by Rob Puttick and Dave Holloway, both veterans of the UK motorcycle trade. From humble beginnings in a former bank on the North Circular in London, Infinity Motorcycles now has 14 branches, from Glasgow to Southampton, and an online department, employing a total of around 150 people.

Everyone likes a bargain, but we try and make sure we offer a bit more too. Our staff turnover is low and we invest more in staff training than anyone else we know of in the bike trade - we don't think these two facts are mutually exclusive! Infinity Motorcycles takes Customer Service seriously. So Dave and Rob still want to hear from you about your experience of shopping with us, good or bad.

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Phone:

0800 130 3377

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Infinity Motorcycles 5 star review on 18th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good customer service,my got air 2 arrived very fast and such a great helmet so comfortable and quiet would recommend to anyone wanting to buy a new one go for it worth every penny.only issue I have is I should have got points on my card but still waiting”

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Posted 5 years ago

“This was a good way of obtaining the vouchers when not able to get into the shop. Fast and effective service.”

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Posted 5 years ago

“Good helpful staff easy to send item back for refund”

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Posted 5 years ago

“Ordered and paid for a helmet then received a message on the expected day of delivery saying it was out of stock. After contacting the sales team a replacement I liked was discounted and delivered the next day. Disappointed that I’d paid for something that was out of stock but I was impressed and pleased with the service I received to resolve the issue and get a replacement the next day. Unfortunately things go wrong but good customer service goes that little bit further to put thing right. would not hesitate to use again.”

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Posted 5 years ago

“Bought a Shoei NXR helmet which should have had the pinlock insert included, but was missing on delivery. Contacted them to advise was missing and they dispatched that day....good service guys”

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Posted 5 years ago

“Super!! 👍”

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Posted 5 years ago

“Delivered as promised.”

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Posted 5 years ago

Hello, Thank you for your positive feedback on your recent experience shopping with us! Is there anything we can do to improve our services in order to earn a 5-star review from you next time? Kind regards, Jonah

Posted 5 years ago

“Wrong item sent to start with but very quickly rectified.”

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Posted 5 years ago

Hello, Thank you for your feedback regarding your recent order. I'm sorry that we initially dispatched the incorrect item for you, but I'm glad to hear we were able to correct this mistake and I hope you are satisfied with your purchase. If there is anything else I can help you with, please do not hesitate to contact us again. Kind regards, Jonah

Posted 5 years ago

“The item I ordered was wrong but the office sorted it out ASAP, as it was due to the order number being one digit wrong so apart from that and the cost I had with travelling with it back and forth due to me working away I would recommend to use infinity”

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Posted 5 years ago

“ordered a Keis jacket which they delivered on time”

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Posted 5 years ago

Hello, Thank you for your positive feedback, we aim to deliver all orders accurately and punctually, and hope you are enjoying your order! Is there anything we can do to improve our services in order to earn a 5-star review from you next time? Kind regards, Jonah

Posted 5 years ago

“Very good service”

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Posted 5 years ago

“Ordered a large helmet online. Turned out Caburgs come up a bit small so had to get XL size. Both helmets delivered on time and handy I could return large helmet to any branch. Refund processed in a couple of days.”

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Posted 5 years ago

Hi, Thank you for your feedback regarding your recent order. I'm sorry that the helmet you ordered was smaller than expected but good to hear you were able to arrange an exchange for a larger size. Was there anything we could do to improve our services that would earn a 5-star rating for the next time you shop with us? Kind regards, Jonah

Posted 5 years ago

“I ordered the wrong item which was similar yet not the correct one. Having realised my mistake staff altered the order and sent the Packtalk Bold duo for me. Excellent customer service which makes up for the more expansion price”

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Posted 5 years ago

“Polite helpful. Happy with purchase. With vouchers taken into consideration beat competition on value for money.”

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Posted 5 years ago

“Great service and prompt delivery”

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Posted 5 years ago

“Good service, I'm pleased.”

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Posted 5 years ago

“Bought 2 HELMETS at excellent price. Very good service and quick delivery.”

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Posted 5 years ago

“Great service as usual. Many thanks”

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Posted 5 years ago

“Good service and quick for fixed my problems. Happy with your service”

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Posted 5 years ago

“It was good arrived early too”

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Posted 5 years ago

Infinity Motorcycles is rated 4.7 based on 8,973 reviews