Infinity Motorcycles Reviews

Name: Infinity Motorcycles
Rating: 4.74

4.7 Rating 8,974 Reviews

94 %

of reviewers recommend Infinity Motorcycles

About Infinity Motorcycles:

Infinity Motorcycles was established in 1999 by Rob Puttick and Dave Holloway, both veterans of the UK motorcycle trade. From humble beginnings in a former bank on the North Circular in London, Infinity Motorcycles now has 14 branches, from Glasgow to Southampton, and an online department, employing a total of around 150 people.

Everyone likes a bargain, but we try and make sure we offer a bit more too. Our staff turnover is low and we invest more in staff training than anyone else we know of in the bike trade - we don't think these two facts are mutually exclusive! Infinity Motorcycles takes Customer Service seriously. So Dave and Rob still want to hear from you about your experience of shopping with us, good or bad.

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Phone:

0800 130 3377

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Infinity Motorcycles 5 star review on 18th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good price, prompt delivery during lockdown.”

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Posted 5 years ago

“Brilliant on time Delivery”

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Posted 5 years ago

“Very good customer service”

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Posted 5 years ago

“Ordered and arrived, parts sorted even just after lockdown”

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Posted 5 years ago

“Great service and friendly, attentive team.”

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Posted 5 years ago

“Good website. My order arrived quickly. No negatives!”

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Posted 5 years ago

Hi, Thank you for your positive feedback! We value your time to leave us a review and want to do whatever we can to improve your shopping experience. If there is anything we can do to earn 5 stars for our services, please let us know or email us at info@infinitymotorcycles.com. Kind regards, Jonah

Posted 5 years ago

“Called directly to inform of delay in order. Arrived as advised. Good.”

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Posted 5 years ago

“Original order was out of stock. Good service to change item but delivery bit to long.”

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Posted 5 years ago

Hi Bob, Thank you for your review, we appreciate your feedback and apologise for the original item being out of stock. Regarding delivery, unfortunately due to the current situation, we have been experiencing delays with our courier service. We hope this will return to normal as the situation improves, but as of now, I can only apologise for the longer delivery time. I hope you enjoy your order. If there is anything else we can do for you, please email us at info@infinitymotorcycles.com. Kind regards, Jonah

Posted 5 years ago

“Items arrived in good time and on the date advised well packed, good service”

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Posted 5 years ago

“Great products all reasonably priced & swift delivery that’s it !!”

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Posted 5 years ago

“Great service as always.”

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Posted 5 years ago

“received my goods quickly and they were of a high standard”

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Posted 5 years ago

“Great customer service, great people, but some items is a joke. Brought GPS tracker for 100quid which looks and "works" like 5quid worth device, waiting for lock down to end so i can return it.”

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Posted 5 years ago

“I'm still waiting to receive the items I ordered”

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Posted 5 years ago

“Fast delivery”

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Posted 5 years ago

“Quite happy with the service, I had a gift voucher to use and being a trials rider I struggled to find something to buy, but I got a bogof deal on some muc off and shared it with a mate.”

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Posted 5 years ago

“Only downside was that I ordered a certain colour helmet, and they got back saying it wasn't available. On the other hand they personally emailed me (in a very timely manner) to make sure I got one that I wanted.”

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Posted 5 years ago

Thank you for your review. I will pass your feedback along to our stock control team with the aim to improve our services. We try to maintain 100% accuracy on our stock levels at all times. However, with the sheer volume of products we have available for sale, there are occasions where we experience an inventory shortage, or an item becomes discontinued without our knowledge. I hope you are happy with the replacement item we provided you. If there is anything I can assist you with further, please do not hesitate to contact us on info@infinitymotorcycles.com or call us on 0800 130 3377. Kind regards, Jonah

Posted 5 years ago

“after ordering what I want one of the items was out of stock and the offered replacement was good, and sorted out quickly no problems very good experiance”

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Posted 5 years ago

“Great price on premium helmet but really need to update the stock online very frustrating when it supposedly has your size and then continuously out of stock or discontinued”

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Posted 5 years ago

Hi Darren, Thank you for your review. I will pass your feedback along to our stock control team with the aim to improve our services. We try to maintain 100% accuracy on our stock levels at all times. However, with the sheer volume of products we have available for sale, there are occasions where we experience an inventory shortage, or an item becomes discontinued without our knowledge. If there is anything I can assist you with further, please do not hesitate to contact us on info@infinitymotorcycles.com or call us on 0800 130 3377. Kind regards, Jonah

Posted 5 years ago

“Went in for chain lube came out with chain lube. Happy man.”

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Posted 5 years ago

Hi there, Thank you for taking the time to leave us a review! We value your feedback and seek to do whatever we can to improve the shopping experience for loyal customers such as yourself. What can we do to improve our services to earn a 5 star review? You can leave us your feedback here, or you can email us at info@infinitymotorcycles.com. Kind regards, Jonah

Posted 5 years ago

Infinity Motorcycles is rated 4.7 based on 8,974 reviews