Infinity Motorcycles Reviews

Name: Infinity Motorcycles
Rating: 4.74

4.7 Rating 8,998 Reviews

94 %

of reviewers recommend Infinity Motorcycles

About Infinity Motorcycles:

Infinity Motorcycles was established in 1999 by Rob Puttick and Dave Holloway, both veterans of the UK motorcycle trade. From humble beginnings in a former bank on the North Circular in London, Infinity Motorcycles now has 14 branches, from Glasgow to Southampton, and an online department, employing a total of around 150 people.

Everyone likes a bargain, but we try and make sure we offer a bit more too. Our staff turnover is low and we invest more in staff training than anyone else we know of in the bike trade - we don't think these two facts are mutually exclusive! Infinity Motorcycles takes Customer Service seriously. So Dave and Rob still want to hear from you about your experience of shopping with us, good or bad.

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Phone:

0800 130 3377

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Infinity Motorcycles 5 star review on 19th April 2026

Anonymous

Anonymous // 01/01/2019

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“Great service . Will certainly use again”

Helpful Report

Posted 4 years ago

“Visited Infinity today and was assisted by a lovely lady called Larna, (sorry if I spelt your name wrong) we were so thankful for all her help, and her wealth of knowledge, friendliness and very professional assistance, was on hand all the time we were looking and deciding what to get, it it such a breathe of fresh air to chat with an assistant that has such a commitment to her company and colleagues. Thank you so much Larna”

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Posted 4 years ago

“just been and got kitted out for my cbt at Glasgow a big thanks to Carla and Kevin for all the help they gave me in choosing the right gear i needed with no pressure at all and especialy under the circumstances were all in at the moment a very good experiance and will certainly be back for anything else i will need thanks again”

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Posted 4 years ago

“Great products and service as usual. 10/10”

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Posted 4 years ago

“Ordered a pair of Falcon Patrol boots but unfortunately they were a little big. Contacted the guys at online support who were absolutely great to deal with and a return was organised quickly . I got the next size down which are a perfect fit and excellent quality and appearance as you would expect from an Italian motorcycle boot manufacturer. I have to say I’m most impressed with all aspects of my purchase and I would highly rate Infinity online as they look after their customers and provide excellent customer service .”

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Posted 4 years ago

“Went to infinity York today. Never got in the store as no where to park the bike. 2 allocated bays for customers with 3 cars taking up the spaces or am I missing some other parking,if so I need to go to Specsavers”

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Posted 4 years ago

“I went in to get kitted out for my CBT with a v limited knowledge of what I needed. Kevin was absolutely brilliant. He was so helpful, informative and patient with me! Thank you so much!”

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Posted 4 years ago

“Motolegends not only match but beat the price by 10%. I have one of your stores in Watford 3 miles away but i use Motolegends 40 miles away.”

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Posted 4 years ago

“They matched the price of another retailer very quickly and efficiently. Not only just for myself, but dropped the price on their website for everyone else. Great customer service.”

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Posted 4 years ago

“Such slooooow delivery and no response to order update requests. What is the point of order tracking if the quoted delivery date is missed and you are just left in limbo wondering if the order will ever turn up? Poor service! Won’t be using again I’m afraid”

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Posted 4 years ago

“Visited the store today to buy my son helmet, gloves and jacket. Jimmy the sales assistant was very patient and helpful. Full of advice and eager to help a credit to the store thank you. Paul and Tai.”

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Posted 4 years ago

“Shop won’t honour the online price. Bought gloves on Monday for £99.99 in the shop ( Belfast ) , wasn’t what I went in for , so I had no chance to compare them with anyone else , but to my surprise the same gloves in the same shop are online £20 cheaper, when I went back today ( Friday ) and mentioned it , I was told , nothing could be done . So what’s the best thing to do here , seems very unreasonable...”

Helpful Report

Posted 4 years ago

“EXCELLENT ADVICE AND CUSTOMER SERVICE (Wallingford branch) In-Store advice to help me make my purchase was faultless - and none of my questions were answered as if they were beneath the staff (as in some places when a novice asks). But so was the advice on things I was merely researching - even though I said I would not be buying they showed me the various models, without any pressure to change my mind and buy. Breath of fresh air. Price was very good for the product too.”

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Posted 4 years ago

“Great products, great customer service”

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Posted 4 years ago

“Popped into the Camberley store on the off chance they had the Oxford Beast lock and chain in stock, I could not see any in the store and asked a member of staff if they had them in stock he was very polite and checked the new stock which had just arrived in and found me the Beast lock and chain, after purchase he also helped to secure the chain (15kg ) on the bike for my ride home. As always the staff were very helpful and the saving was huge £116 between the lock and chain.”

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Posted 4 years ago

“Fantastic service, the member of staff was so helpful on the phone and resolved my query immediately.”

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Posted 4 years ago

“I place an click and collect order two weeks ago and it wasn't arriving. I rang last week but unfortunately nobody knew what was happening with my order. I rang yesterday and spoke first with Aron then with Katey(apologies if I got the name wrong) my order was sorted within one day. Everybody on the phone was rely nice and polite and tried to help. 8m really great full that it's been sorted and I've been offered an alternative for just in case my order didn't arrive in time for when I need it. The team was amazing. Great service 👏thank you”

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Posted 4 years ago

“Always there when you need any among a myriad of motorcycle 'nessecities'. Always providing a generous range for each 'need'! Always helpful in tracking down that longed-for 'temporarily-out-of-stock'. Always ready and ever-so-kindly helpful once we _ together _ come up against the Beast of Returns! Always (well, Nearly Always!) going back to INFINITY MOTORCYCLES. Thank you, for wondrous wares, as well as for your wunderbar service!”

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Posted 4 years ago

“Great experience, had an offer on another colour of product, called up and asked if could do same with the colour I wanted expecting a no! They honoured the deal making me one very happy person. Great service, very quick and answered any queries on product. Would recommend Infinity and have done to friends several times already.”

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Posted 4 years ago

“The staff are always helpful and the prices are good”

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Posted 4 years ago

Infinity Motorcycles is rated 4.7 based on 8,998 reviews