Infinity Motorcycles Reviews

Name: Infinity Motorcycles
Rating: 4.74

4.7 Rating 8,998 Reviews

94 %

of reviewers recommend Infinity Motorcycles

About Infinity Motorcycles:

Infinity Motorcycles was established in 1999 by Rob Puttick and Dave Holloway, both veterans of the UK motorcycle trade. From humble beginnings in a former bank on the North Circular in London, Infinity Motorcycles now has 14 branches, from Glasgow to Southampton, and an online department, employing a total of around 150 people.

Everyone likes a bargain, but we try and make sure we offer a bit more too. Our staff turnover is low and we invest more in staff training than anyone else we know of in the bike trade - we don't think these two facts are mutually exclusive! Infinity Motorcycles takes Customer Service seriously. So Dave and Rob still want to hear from you about your experience of shopping with us, good or bad.

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Phone:

0800 130 3377

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Infinity Motorcycles 5 star review on 19th April 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, from the online team and the York shop. Could not have been more helpful and knowledgeable .”

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Posted 4 years ago

“Excellent service Very friendly and helpful Parcels always on time”

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Posted 4 years ago

“Excellent company to deal with , easy transaction”

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Posted 4 years ago

“Superlative customer service; friendly, knowledgeable, efficient staff. Perfect, really.”

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Posted 4 years ago

“Excellent company to deal with and very helpful. Also great prices and a good range of items. Prompt delivery. I would highly recommend them.”

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Posted 4 years ago

“Grate service”

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Posted 4 years ago

“Great easy to use website and fast service. Would definitely use again.”

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Posted 4 years ago

“Fantastic prices and items”

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Posted 4 years ago

“Fantastic service”

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Posted 4 years ago

“I haven't ordered anything ?”

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Posted 4 years ago

“The gloves I ordered were as described and arrived on time. Perfect. Thank you.”

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Posted 4 years ago

“Brilliant in store service & great online service”

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Posted 4 years ago

“Everything was straight forward from start to finish and the staff very helpful.”

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Posted 4 years ago

“Good fit good quality”

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Posted 4 years ago

“Visited the Farnham branch Today, I received excellent service and product knowledge. They are very professional.”

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Posted 4 years ago

“Visited the Southampton branch today and received excellent customer service and product knowledge from Steve. I tried on many pairs of boots and nothing was too much trouble, no rush (encouraged me to stay and wear them for as long as I felt necessary to be sure they would be comfy) and no pressure to leave with a pair. Thanks to him I have found the perfect boots!”

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Posted 4 years ago

“Just got some great PMJ jeans from the guys at Farnborough, always excellent service from the whole of infinity”

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Posted 4 years ago

“I had a helmet delivered that was the same brand and colour but a different model. The one that they had sent me was £100 more than the one I had ordered. I thankfully hadn’t removed any packaging from the helmet and contacted them to let them know. I had emails with an advisor and in the emails it didn’t seem very apologetic. This also set me back over a week before receiving my correct helmet.”

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Posted 4 years ago

Hello, I'm sorry that the incorrect helmet was sent to you. This was due to a packing error; we have forwarded your review to our logistics department to reduce instances such as these occurring again. We take your feedback seriously and understand you were inconvenienced by the delay in receiving the correct product after you returned the incorrect one. I will contact you separately to address your review further, but if there is anything else we can help you with, please do let us know. Kind regards, Jonah

Posted 4 years ago

“Ordered a Shoei GT Air 2 and Sena SRL 2 online on Monday, deliver on the Wednesday. Well packaged and overall superb service. Thank you to all involved.”

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Posted 4 years ago

“Excellent service from Infinity Motorcycles. They had a jacket in stock that I was struggling to find elsewhere online. Price was very competitive and item was well packed & despatched next day. Overall extremely happy.”

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Posted 4 years ago

Infinity Motorcycles is rated 4.7 based on 8,998 reviews