Infinity Motorcycles Reviews

Name: Infinity Motorcycles
Address: 153 Lynchford Rd, Farnborough, Hampshire
Rating: 4.74

4.7 Rating 9,085 Reviews

94 %

of reviewers recommend Infinity Motorcycles

About Infinity Motorcycles:

Infinity Motorcycles was established in 1999 by Rob Puttick and Dave Holloway, both veterans of the UK motorcycle trade. From humble beginnings in a former bank on the North Circular in London, Infinity Motorcycles now has 14 branches, from Glasgow to Southampton, and an online department, employing a total of around 150 people.

Everyone likes a bargain, but we try and make sure we offer a bit more too. Our staff turnover is low and we invest more in staff training than anyone else we know of in the bike trade - we don't think these two facts are mutually exclusive! Infinity Motorcycles takes Customer Service seriously. So Dave and Rob still want to hear from you about your experience of shopping with us, good or bad.

Visit Website

Phone:

0800 130 3377

Email:

Katie Kingham

Location:

153 Lynchford Rd,
Farnborough
Hampshire
GU14 6HG

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Infinity Motorcycles 5 star review on 1st August 2026

Infinity Motorcycles 5 star review on 31st July 2026

Infinity Motorcycles 5 star review on 3rd June 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery”

Helpful Report

Posted 6 years ago

“Quite happy with the service, I had a gift voucher to use and being a trials rider I struggled to find something to buy, but I got a bogof deal on some muc off and shared it with a mate.”

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Posted 6 years ago

“Only downside was that I ordered a certain colour helmet, and they got back saying it wasn't available. On the other hand they personally emailed me (in a very timely manner) to make sure I got one that I wanted.”

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Posted 6 years ago

Thank you for your review. I will pass your feedback along to our stock control team with the aim to improve our services. We try to maintain 100% accuracy on our stock levels at all times. However, with the sheer volume of products we have available for sale, there are occasions where we experience an inventory shortage, or an item becomes discontinued without our knowledge. I hope you are happy with the replacement item we provided you. If there is anything I can assist you with further, please do not hesitate to contact us on info@infinitymotorcycles.com or call us on 0800 130 3377. Kind regards, Jonah

Posted 6 years ago

“after ordering what I want one of the items was out of stock and the offered replacement was good, and sorted out quickly no problems very good experiance”

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Posted 6 years ago

“Great price on premium helmet but really need to update the stock online very frustrating when it supposedly has your size and then continuously out of stock or discontinued”

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Posted 6 years ago

Hi Darren, Thank you for your review. I will pass your feedback along to our stock control team with the aim to improve our services. We try to maintain 100% accuracy on our stock levels at all times. However, with the sheer volume of products we have available for sale, there are occasions where we experience an inventory shortage, or an item becomes discontinued without our knowledge. If there is anything I can assist you with further, please do not hesitate to contact us on info@infinitymotorcycles.com or call us on 0800 130 3377. Kind regards, Jonah

Posted 6 years ago

“Went in for chain lube came out with chain lube. Happy man.”

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Posted 6 years ago

Hi there, Thank you for taking the time to leave us a review! We value your feedback and seek to do whatever we can to improve the shopping experience for loyal customers such as yourself. What can we do to improve our services to earn a 5 star review? You can leave us your feedback here, or you can email us at info@infinitymotorcycles.com. Kind regards, Jonah

Posted 6 years ago

“Great customer service and 9 times out of 10 fast delivery”

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Posted 6 years ago

Hi Brian, Thank you for taking the time to leave us a review. Customer service is everything to us, so we value your feedback and seek to do whatever we can to improve. Regarding delivery times, we try to maintain full accuracy on our expected delivery times, however there are times deliveries are later than expected due to various circumstances i.e. supplier or issues. I will pass your feedback along and will attempt to do what we can to improve our services. Kind regards, Jonah

Posted 6 years ago

“Great experience”

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Posted 6 years ago

Hi David, Thank you for taking the time to leave us a review. Is there anything we could do in order to get a 5* service from you in the future? We always aim for exceptional service and would love to know what we could do better! Kind Regards, Jonah

Posted 6 years ago

“Easy to use”

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Posted 6 years ago

Hi, Thank you for taking the time to leave us a review. We're glad to hear you were happy with the service we offered you; we value your feedback and seek to do whatever we can to improve the shopping experience for loyal customers such as yourself. What can we do to improve our services? You can leave us your feedback here, or you can email us at info@infinitymotorcycles.com. Kind regards, Jonah

Posted 6 years ago

“Fair price, prompt delivery.”

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Posted 6 years ago

“Not received order a week after placed however phoned to make enquiry as to what was happening and received order next day so I have rated them good for dealing with this query super quick”

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Posted 6 years ago

“Great service item out of stock and no longer available so they sent me a more exspesive item for the same price and fast delivery top service”

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Posted 6 years ago

“Good as they did not have the correct stock info.”

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Posted 6 years ago

“Item arrived on time and as described.”

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Posted 6 years ago

“Everything I have ordered update has arrived on time or early 👍”

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Posted 6 years ago

“My only concern was, when I made my purchase, it said I would receive an email, and I didn't. Other than that, great”

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Posted 6 years ago

“Good gear and experienced staff.”

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Posted 6 years ago

“Very good”

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Posted 6 years ago

“My Visor arrived within a few days nicely packaged”

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Posted 6 years ago

“Vouchers ordered on line were expected to come in the post. They came by email only after ringing up. When ordering on line not all vouchers were accepted which has left me with vouchers still to spend. Goods ordered came quickly and good quality.”

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Posted 6 years ago

Infinity Motorcycles is rated 4.7 based on 9,085 reviews