Infinity Motorcycles Reviews

Name: Infinity Motorcycles
Rating: 4.74

4.7 Rating 8,974 Reviews

94 %

of reviewers recommend Infinity Motorcycles

About Infinity Motorcycles:

Infinity Motorcycles was established in 1999 by Rob Puttick and Dave Holloway, both veterans of the UK motorcycle trade. From humble beginnings in a former bank on the North Circular in London, Infinity Motorcycles now has 14 branches, from Glasgow to Southampton, and an online department, employing a total of around 150 people.

Everyone likes a bargain, but we try and make sure we offer a bit more too. Our staff turnover is low and we invest more in staff training than anyone else we know of in the bike trade - we don't think these two facts are mutually exclusive! Infinity Motorcycles takes Customer Service seriously. So Dave and Rob still want to hear from you about your experience of shopping with us, good or bad.

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Phone:

0800 130 3377

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Infinity Motorcycles 5 star review on 18th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service and 9 times out of 10 fast delivery”

Helpful Report

Posted 5 years ago

Hi Brian, Thank you for taking the time to leave us a review. Customer service is everything to us, so we value your feedback and seek to do whatever we can to improve. Regarding delivery times, we try to maintain full accuracy on our expected delivery times, however there are times deliveries are later than expected due to various circumstances i.e. supplier or issues. I will pass your feedback along and will attempt to do what we can to improve our services. Kind regards, Jonah

Posted 5 years ago

“Great experience”

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Posted 6 years ago

Hi David, Thank you for taking the time to leave us a review. Is there anything we could do in order to get a 5* service from you in the future? We always aim for exceptional service and would love to know what we could do better! Kind Regards, Jonah

Posted 5 years ago

“Easy to use”

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Posted 6 years ago

Hi, Thank you for taking the time to leave us a review. We're glad to hear you were happy with the service we offered you; we value your feedback and seek to do whatever we can to improve the shopping experience for loyal customers such as yourself. What can we do to improve our services? You can leave us your feedback here, or you can email us at info@infinitymotorcycles.com. Kind regards, Jonah

Posted 5 years ago

“Fair price, prompt delivery.”

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Posted 6 years ago

“Not received order a week after placed however phoned to make enquiry as to what was happening and received order next day so I have rated them good for dealing with this query super quick”

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Posted 6 years ago

“Great service item out of stock and no longer available so they sent me a more exspesive item for the same price and fast delivery top service”

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Posted 6 years ago

“Good as they did not have the correct stock info.”

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Posted 6 years ago

“Item arrived on time and as described.”

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Posted 6 years ago

“Everything I have ordered update has arrived on time or early 👍”

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Posted 6 years ago

“My only concern was, when I made my purchase, it said I would receive an email, and I didn't. Other than that, great”

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Posted 6 years ago

“Good gear and experienced staff.”

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Posted 6 years ago

“Very good”

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Posted 6 years ago

“My Visor arrived within a few days nicely packaged”

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Posted 6 years ago

“Vouchers ordered on line were expected to come in the post. They came by email only after ringing up. When ordering on line not all vouchers were accepted which has left me with vouchers still to spend. Goods ordered came quickly and good quality.”

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Posted 6 years ago

“As usual product as ordered delivery and information good”

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Posted 6 years ago

“Just visited the Glasgow Store today and both the sales staff were fantastic. No pushy sales, just honest sound advice. I had an idea What Textiles I wanted, But the sales staff recommended other products and even saved me some money in the process. Would have no hesitation to return when making my next purchase. Would have been 5 stars if they had the jacket to match the trousers but they recommended a good alternative. Thanks guys”

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Posted 6 years ago

“good stock online wish more of same stock was available in store”

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Posted 6 years ago

“Always a pleasure dealing with Infinity Motorcycles, especially in the Norwich store where everybody is really helpful and pleasant!”

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Posted 6 years ago

“Ordered a jacket from Infinity website. Came on time & as described in the advertisement so no problems. Haven't worn it yet so can't give a write up on the jacket.”

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Posted 6 years ago

“Simple order process and prompt delivery thank you.”

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Posted 6 years ago

Infinity Motorcycles is rated 4.7 based on 8,974 reviews