Infinity Motorcycles Reviews

Name: Infinity Motorcycles
Address: 153 Lynchford Rd, Farnborough, Hampshire
Rating: 4.74

4.7 Rating 9,092 Reviews

94 %

of reviewers recommend Infinity Motorcycles

About Infinity Motorcycles:

Infinity Motorcycles was established in 1999 by Rob Puttick and Dave Holloway, both veterans of the UK motorcycle trade. From humble beginnings in a former bank on the North Circular in London, Infinity Motorcycles now has 14 branches, from Glasgow to Southampton, and an online department, employing a total of around 150 people.

Everyone likes a bargain, but we try and make sure we offer a bit more too. Our staff turnover is low and we invest more in staff training than anyone else we know of in the bike trade - we don't think these two facts are mutually exclusive! Infinity Motorcycles takes Customer Service seriously. So Dave and Rob still want to hear from you about your experience of shopping with us, good or bad.

Visit Website

Phone:

0800 130 3377

Email:

Katie Kingham

Location:

153 Lynchford Rd,
Farnborough
Hampshire
GU14 6HG

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Infinity Motorcycles 5 star review on 3rd June 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Rejected my order as shipping address did not match billing address despite two factor authentication. No way around this despite calling.”

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Posted 5 years ago

“Good Quick service”

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Posted 5 years ago

“Easy ordering and quick delivery”

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Posted 5 years ago

“Good customer service”

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Posted 5 years ago

“Quick delivery, well packaged, exactly as advertised, husband delighted with, previous two helmets have been Caberg,”

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Posted 5 years ago

“Fast delivery easy to use website”

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Posted 5 years ago

“Great gear. Good shopping experience. Shame some items were delivered quickly and others I needed to chase. Didn’t have many shipping updates while waiting. Otherwise no issues with items and quality.”

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Posted 5 years ago

“Prompt and reliable. Item arrived quickly, was as described and was a great price. Would happily buy from them again.”

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Posted 5 years ago

“Bought a new shark helmet couldnt been happier with the service I got in store very helpful gareth even offered to deliver it to my work cos he lived closed by”

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Posted 5 years ago

“been after a certain rst jacket for a while shops near me were always out of stock of size i needed , came across infinity they had all the sizes, great discount on a good price to start ,points card for future use ,great staff very helpful ( james ) will recommend infinity to my bike buddies , i,ll be back”

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Posted 5 years ago

“Bought a shoei neotec2 from infinity, can't thank them enough, customer service fantastic, very profesional, need bigger cheek pads, not a problem, best bike shop iv ever bought from, ill be recommending them, to all my bike friends, many thanks to all, at infinity,”

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Posted 5 years ago

“Cannot fault Infinity! As a female biker with the usual issues with getting jeans to fit I ordered a couple of pairs to try, they came in quick time with tracking info. They didn’t fit so needed to return.. process quick and simple and free, drop off at UPS point and my money credited back to my bank very quickly. I placed a second order and had to return 1 item due to fit but again, return quick and simple with money straight back on my card! I would highly recommend and will be the first place I try for bike gear 👍🏻”

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Posted 5 years ago

“I ordered a pair of gloves and at the check out it said next day delivery but when I got the tracking information it says the expected date is a week and half away, if I'd known prior I would have ordered elsewhere but now I'm just left feeling a little annoyed. Not knowing when items are going to come before ordering puts me off ordering anything else.”

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Posted 5 years ago

“The Southampton staff are amazing, fully knowledgeable with exceptional service thrown in. Purchased a new helmet and had a pinlock delivered to home, and when I struggled to make it fit, Josh was there at end of the phone with assistance. Cannot fault them in anyway. Don't bother going anywhere else, you simply wont get the same level of customer service or aftercare.”

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Posted 5 years ago

“Purchased a new Shoei online, which arrived very quickly and was unfortunately a tad tight. Spoke to their customer service team, returned the helmet for a larger one and in just a few working days, I was in possession of a new helmet. Fantastic customer service! I can't recommend them, highly enough. Friendly, efficient and knowledgeable.”

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Posted 5 years ago

“Really good store, lots of choice, helpful staff. But before purchasing items check out the infinity website first just to make sure that the inshop price is the same as the web price. I bought an item in shop which found on the site for less the same day... lesson learned.”

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Posted 5 years ago

“Very positive experience shopping at Infinity and always receive good advice and help form the team when buying online. Very good service!”

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Posted 5 years ago

“Great customer service, the item I ordered was no longer in stock and discontinued. I was offered an alternative product which was the newer version at the same price as my original order & received very quickly. A refreshing change to be treated as a valued customer.”

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Posted 5 years ago

“I placed an order online with infinity as I needed the products quickly and knew that they did next day delivery. However I was only sent one of the two items ordered and then made aware that they "Forgot" to pack the other items and that they would have to be resent out to me, which means that It will not arrive in the timeframe needed. Not very impressed as i have been a loyal customer for a long time and always recommended Infinity to people, not sure this will be the case moving forward.”

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Posted 5 years ago

“Purchased two Schuberth C4 pro helmets a week ago along with a couple of SC1 Bluetooth units, got excellent service very patient and nothing was a problem. Thanks. Was this a one off? No were back this week to look at some new textile suits for my wife, again excellent service and the patience of a saint. Oh and we purchased a new jacket and matching trousers. Great price, great service and great products that’s the type of people who I spend my money with.”

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Posted 5 years ago

Infinity Motorcycles is rated 4.7 based on 9,092 reviews