Infinity Motorcycles Reviews

Name: Infinity Motorcycles
Rating: 4.74

4.7 Rating 8,998 Reviews

94 %

of reviewers recommend Infinity Motorcycles

About Infinity Motorcycles:

Infinity Motorcycles was established in 1999 by Rob Puttick and Dave Holloway, both veterans of the UK motorcycle trade. From humble beginnings in a former bank on the North Circular in London, Infinity Motorcycles now has 14 branches, from Glasgow to Southampton, and an online department, employing a total of around 150 people.

Everyone likes a bargain, but we try and make sure we offer a bit more too. Our staff turnover is low and we invest more in staff training than anyone else we know of in the bike trade - we don't think these two facts are mutually exclusive! Infinity Motorcycles takes Customer Service seriously. So Dave and Rob still want to hear from you about your experience of shopping with us, good or bad.

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0800 130 3377

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Infinity Motorcycles 5 star review on 19th April 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had to re-order another size, not a problem and prompt service, excellent”

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Posted 4 years ago

“Excellent service ordered wrong size , very helpful customer service. Returned and my new order was delivered within a week.”

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Posted 4 years ago

“Great! Fast delivery. Great item as expected”

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Posted 4 years ago

“Spot on👌”

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Posted 4 years ago

“Excellent product great price”

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Posted 4 years ago

“Online deliveries took longer than advised but returns service spot on, the guys at Farnborough and Christchurch stores are tops happily travel 40 miles to get the best service. You do need to look at your pricing though as you are easily the most expensive retailer for motorcycle gear.”

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Posted 4 years ago

Hi Mike, Thank your feedback and your positive review. We take all feedback on board in order to improve our services and ensure every customer is satisfied with their shopping experience with us. Regarding pricing, our team is dedicated to ensure we offer fair pricing across our range of brands and that you receive the very best deal online and in-store. This is why we operate a price match policy, which allows us to match any competitor website that is showing a greater saving than us. We try to naturally match the best prices on our entire range, but due to its sheer enormity, there are occasions where a product is cheaper on another website. In this case, you can submit a price match request to our team using this link: https://www.infinitymotorcycles.com/price-match-policy. Our team will then validate the price match, and change the price if successful for you to get the saving with us. If you have any other questions, please do not hesitate to let me know. Kind regards, Jonah

Posted 4 years ago

“Bought a Rukka leather jacket in brown, discounted 40%, cheapest anywhere online, always found the service first class with delivery quick and very well packaged, many thanks from a highly satisfied customer .”

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Posted 4 years ago

“It’s very good”

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Posted 4 years ago

“Ian was extremely helpful. I'd recommend paying them a visit”

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Posted 4 years ago

“Great service”

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Posted 4 years ago

“Ordered 2x Packtalk bold duo’s and only one pack came. After informing of mistake another order was sent out to rectify the problem but unfortunately this was a single unit so I was still one unit short, we agreed to buy the single unit and wait for another delivery of a duo pack which finally came to full fill the order . After spending nearly £1000 on the intercoms I was offered a £10 gift voucher for my inconvenience”

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Posted 4 years ago

Hi Kevin, Thank you for your review, we take all feedback on board to optimise our services and ensure that every customer is satisfied with their shopping experience with us. We sincerely apologise for the issues with your order. Both errors were down to our logistics department, and the team have been informed of these errors so we can minimise this happening again in future. As an apology, we did provide you with a discount on the single unit that was delivered to you by mistake, in addition to the £10 gift voucher to use on a future purchase. If you were to shop with us again, our customer service team will do whatever we can to ensure your happy with your experience, online and in-store. Kind regards, Jonah

Posted 4 years ago

“Great service,prompt delivery,and a very nice jacket at a very reasonable price thanks.”

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Posted 4 years ago

“Good quality lock”

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Posted 4 years ago

Hello, Thank you for your review. Is there any way we can improve our services in order to receive a 5-star rating from you? Kind regards, Jonah

Posted 4 years ago

“Did what they said on the tin.”

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Posted 4 years ago

“Wanted to make a purchase of the new Sena 50r. See it cheaper by a large amount on another UK site, contacted Infinity for a price promise and they got back to me on a bank holiday matching it. Purchased, great delivery and now another loyal customer.”

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Posted 4 years ago

“Always great service from Infinity Southampton. I bought gloves for my 9 year old lad and was looked after really well. Thank you.”

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Posted 4 years ago

“Great prices, delivered quickly.”

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Posted 4 years ago

“Needed new shoulder armour, Good brand, good price, Really really fast, good delivery. Recommended!”

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Posted 4 years ago

“Have some issues with spada bike jacket written 3 emails asking for help and had no reply to any of them. Very poor customer service from them.. still waiting for help!!”

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Posted 4 years ago

Hi Steven, I apologise for the issues with your recent order. One of our team did respond back to your email on the 24th of May, so this should be in your inbox, but I will ask them to resend this so we can resolve the fault asap. Kind regards, Jonah

Posted 4 years ago

“Excellent service, top brand products, fast delivery. Thank You .”

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Posted 4 years ago

Infinity Motorcycles is rated 4.7 based on 8,998 reviews