Infinity Motorcycles Reviews

Name: Infinity Motorcycles
Rating: 4.74

4.7 Rating 8,977 Reviews

94 %

of reviewers recommend Infinity Motorcycles

About Infinity Motorcycles:

Infinity Motorcycles was established in 1999 by Rob Puttick and Dave Holloway, both veterans of the UK motorcycle trade. From humble beginnings in a former bank on the North Circular in London, Infinity Motorcycles now has 14 branches, from Glasgow to Southampton, and an online department, employing a total of around 150 people.

Everyone likes a bargain, but we try and make sure we offer a bit more too. Our staff turnover is low and we invest more in staff training than anyone else we know of in the bike trade - we don't think these two facts are mutually exclusive! Infinity Motorcycles takes Customer Service seriously. So Dave and Rob still want to hear from you about your experience of shopping with us, good or bad.

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Phone:

0800 130 3377

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Infinity Motorcycles 5 star review on 18th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Mike sorted the small issue with no fuss. Great service thank you!”

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Posted 2 years ago

Thank you for your amazing 5-star review of Infinity Motorcycles! I shall pass this over to Mike. We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Very courteous prompt service and very knowledgeable”

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Posted 2 years ago

Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Ordered online and visit store regularly always helpful and prompt delivery 100%”

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Posted 2 years ago

Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“A gentleman called Lou in your warranties department was excellent. Having used DPD for my delivery they completely failed and wasted my time. Lou however rearranged the delivery through parcel force and I revived the goods as expected.”

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Posted 2 years ago

Thank you for your lovely 4-star review of Infinity Motorcycles! I shall pass this over to Lou! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Great quick service”

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Posted 2 years ago

Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Good communication, although wrong item sent, easy and free to return. Correct item ready to go upon receipt of wrong item. Communication great throughout.”

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Posted 2 years ago

Thank you for your lovely 4-star review of Infinity Motorcycles! I apologise that you received the incorrect item. We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Purchased a jacket a while ago which was fantastic. Bought Kevlar jeggings recently and again very happy with purchase. Thanks🤗🤩🏍”

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Posted 2 years ago

Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Best motorcycle retailer in the country.”

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Posted 2 years ago

Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Transaction and refund fast and smooth… will use them again!!”

Helpful Report

Posted 2 years ago

Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Good price and quick delivery 👍👍👍”

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Posted 2 years ago

Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Order size 3xl was sent size L. Returned and asked for correct size. Didn't hear off anybody for a week so had to chase it up.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave your feedback. I apologise for your most recent experience with Infinity Motorcycles. I shall pass this over to the relevant department so we are able to improve our services. Thanks, Danielle

Posted 1 year ago

“Excellent service, fast delivery and a great price on Knox Orca gloves. Please follow me on Instagram @outandaboutonindianscout”

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Posted 2 years ago

Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Ordered an item from the sale which turned out to be no longer available. Was offered a full refund or a similar non sale item at the sale price. Can;t really ask for more than that.”

Helpful Report

Posted 2 years ago

Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“My gear arrived quickly bought it on the 3 month interest free option no probs with anything will prob do the 3payment again when I buy something else”

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Posted 2 years ago

Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Friendy staff really helpful good supply of stock!”

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Posted 2 years ago

Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Always great experience. Quality staff and great service”

Helpful Report

Posted 2 years ago

Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Very good site”

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Posted 2 years ago

Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“I recently returned to motorcycling after 40 years and purchased a pair of boots plus modular helmet from the York store. The staff couldn't have been more helpful & attentive: all without sales pressure. Their experience assisted me with picking the correct internally shaped helmet while carrying out some hands on tests for fit. After wearing the boots at home for several nights I found them to be a little too small. Infinity had advised me to do so to ensure they fitted properly. They swapped them for the next size up without question. Great price on both items and I will definitely will be a regular customer. Their communications were excellent and timely and I highly recommend the York store.”

Helpful Report

Posted 2 years ago

Thank you for your amazing 5-star review of Infinity Motorcycles! I shall pass this over to our York store! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“You never have the right size”

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Posted 2 years ago

“I bought a pair of Breva heated gloves from infinity motorcycles. Having used them once I found that they did not warm my hands sufficiently. I called Infinity Motorcycles Telephone sales, explaining the situation and to politely ask if I could return them. I was immediately told that they could not be replaced as they had been used. No need for further discussion there then. To which I was told, “Goodbye then”. I shall never use Infinity motorcycles again and I am now almost £200 worse off. Make your own mind up. I am a subscriber to Which, and I will be checking my rights as a purchaser in due course.”

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Posted 2 years ago

Hi Ian, Thank you for taking the time to leave your feedback. I apologise for your most recent experience with Infinity Motorcycles. I shall forward this to the relevant department so we are able to improve our services. If you would like to discuss this further please email info@infinitymotorcycles.com or phone us on 0800 130 3377. Thanks, Danielle

Posted 2 years ago

Infinity Motorcycles is rated 4.7 based on 8,977 reviews