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Infinity Motorcycles Reviews

4.7 Rating 8,994 Reviews
94 %
of reviewers recommend Infinity Motorcycles
Read Infinity Motorcycles Reviews

About Infinity Motorcycles:

Infinity Motorcycles was established in 1999 by Rob Puttick and Dave Holloway, both veterans of the UK motorcycle trade. From humble beginnings in a former bank on the North Circular in London, Infinity Motorcycles now has 14 branches, from Glasgow to Southampton, and an online department, employing a total of around 150 people.

Everyone likes a bargain, but we try and make sure we offer a bit more too. Our staff turnover is low and we invest more in staff training than anyone else we know of in the bike trade - we don't think these two facts are mutually exclusive! Infinity Motorcycles takes Customer Service seriously. So Dave and Rob still want to hear from you about your experience of shopping with us, good or bad.

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Phone:

0800 130 3377

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I have been shopping at infinity for years, Nathan, Sam and the team are very helpful and knowledgeable about the products, they always go out of their way to help,
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Posted 3 years ago
Hi Mark, Thank you for your lovely review of Infinity Motorcycles, I shall pass the feedback on to our Christchurch Store. We hope to see you soon. Thanks, Danielle
Posted 3 years ago
Long story short, dpd lost my parcel after attempted delivery so i called up customer services who happily cased the query to which they ended up sending a replacement via parcel force which arrived within 2 days.
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Posted 3 years ago
Hi, Thank you for your lovely review of Infinity Motorcycles. We hope to see you soon. Thanks, Danielle
Posted 3 years ago
Another no hassle order received
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Posted 3 years ago
excellent service , Helmet delivered on time . really excited to use it .
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Posted 3 years ago
Product was fit for purpose and arrived in a reasonable amount of time
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Posted 3 years ago
My original choice purchased at the NEC Show was out of stock, so those great people at Infinity put an irresistible acceptable offer together, win, win job done.
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Posted 3 years ago
Hi Ged, Thank you for your lovely review of Infinity Motorcycles. We hope to see you soon. Thanks, Danielle
Posted 3 years ago
Great options available. Easy to use website. Quick delivery
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Posted 3 years ago
Ordered then rang the company for an update on delivery. Spoke to a lovely young lady who assured me my purchase was due to go out for delivery that day’s
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Posted 3 years ago
Hi Lisa, Thank you for your lovely review of Infinity Motorcycles, I shall pass the feedback on to our online team. We hope to see you soon. Thanks, Danielle
Posted 3 years ago
Great options available. Easy to use website. Quick delivery
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Posted 3 years ago
Great to deal with fast delivery of my tyre repair kit thanks
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Posted 3 years ago
Products seem to be good quality. There were delivery delays because of strikes, but I was kept fully informed of status
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Posted 3 years ago
Hi, Thank you for your amazing review of Infinity Motorcycles. We hope to see you soon. Thanks, Danielle
Posted 3 years ago
Super fast ! Ordered in blackfriday, got my order dispatched fast. I ordered the wrong size, i should probably have paid more attention as the product description had a size guide, but still - return process was smooth as butter and they shipped the right product the very same day they received my return. Very efficient ! Thank you and merry xmas !
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Posted 3 years ago
Hi Pierre, Thank you for your amazing review of Infinity Motorcycles. We hope to see you soon. Thanks, Danielle
Posted 3 years ago
Guys I ordered some trousers in the BF sale. I definitely ordered L and you sent me XXL Worse my correct address was on the order but your packers put a different postcode in your label system and sent the parcel to a completely different address. Luckily the very nice lady who received it rang you up and with the correct address delivered it to me. Worse still I have tried to order correct size but now out of stock 😫
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Posted 3 years ago
Hi Ian, Apologies for your recent experience with Infinity Motorcycles. We can only apologise for the mistakes in your order. We were very busy during our Black Friday period and it seems your parcel being delivered to the incorrect address was a human error. We do not want this to put you off shopping with us in the future and we would like to offer you a voucher as an apology for the experience that you received. If you would like to discuss this further please email us at info@infinitymotorcycles.com or phone us at 0800 130 3377 Thanks, Danielle
Posted 3 years ago
Was looking to buy ladies' trousers. 1st buy was too small had to send them back. 2nd ( different make) pair to big sent them back. 3rd pair where perfect. There were no problems at all with buying or sending them back. I would highly recommend infinity motorcycles. Quick to deliver and get a refund.
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Posted 3 years ago
Hi, Thank you for your lovely review of Infinity Motorcycles. We hope to see you soon. Thanks, Danielle
Posted 3 years ago
The bestest seller of motorcycle gear ever!
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Posted 3 years ago
Fast delivery, great price and then collect points for a free tenner, Shop is very helpful as well
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Posted 3 years ago
Hi, Thank you for your lovely review of Infinity Motorcycles. I am glad to hear that you are enjoying being a Club Infinity member. We hope to see you soon. Thanks, Danielle
Posted 3 years ago
Prompt delivery and easy return/exchange service.
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Posted 3 years ago
Purchased some boots very recently, great price and very quick delivery.
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Posted 3 years ago
Ordered batteries for my glove on 3/12, given delivery date of the 7/12, on the 10/12 told they don't have them. They are instock or not, kept me waiting for a week before telling 2 days after delivery was due. Curtesy cost nothing, very poor service.
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Posted 3 years ago
Hi, Apologies for your recent experience with Infinity Motorcycles. I shall pass this on to our online team and we will make improvements to our services. Thanks, Danielle
Posted 3 years ago
Wide selection of products at great prices with fast delivery
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Posted 3 years ago
Infinity Motorcycles is rated 4.7 based on 8,994 reviews