iMyHome Reviews

Name: iMyHome
Rating: 4.66

4.7 Rating 2,340 Reviews

95 %

of reviewers recommend iMyHome

Company Reviews

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4.7

Based on 2,340 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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iMyHome 5 star review on 2nd September 2021

Charles Nyokanhete

iMyHome 4 star review on 2nd February 2018

Jeremy

iMyHome 5 star review on 10th January 2018

Anonymous

Anonymous // 01/01/2019

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“Very easy to find the most competitive quote. Extremely pleased with the professionalism of the surveyor and his responsiveness.”

Helpful Report

Posted 7 years ago

“I hired iMyHome to survey my flat last month. The survey was done on the agreed date. The report was sent to me soon after that and I had a discussion with the Surveyer who was friendly and professional.”

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Posted 7 years ago

“Was extremely impressed with the service of iMyHome.co.uk. Swift to respond, survey arranged promptly and the report was thorough, professional and I cannot recommend enough.”

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Posted 7 years ago

“I was told by the gentleman who house you surveyed for me at number 7 Aintree Close Gravesend Kent, l was robbed, you were in the house only a short while, switching on lights and looking around in general, you wrote that you couldn't see much as there were a lot of boxes in the room as they were packing. I know that wasn't true, because four days after you surveyed the house the gentleman decided his no longer wanted to move because his wife was ill in hospital, I called round to see him, he said he hadn't done any packing there were no boxes in any of the rooms when you were there? I was told for what you did you didn't need to be a surveyor, any builder could have done what you did. I feel I through my money away. Jean Dempster.”

Helpful Report

Posted 7 years ago

Dear Jean, Thank you for your review. Following your review we have audited/reviewed the file on this property. The inspection was carried out by our Chartered Surveyor and Registered Valuer, with over 30 years’ experience. As always this was carried out to RICS guidelines. We have over 100 photos on file together with over an hour of digitally dictated site notes, in addition to handwritten site notes. Our records indicate that we were in attendance at the property for the best part of two hours. The report makes only one reference to stored articles, as well as floor coverings, furniture and fittings, and this is a standard phrase under the section for “the status of the property when inspection took place”, as the property was occupied and furnished. It is surprising that such a complaint made to us and now posted online without any contact from you prior to this, following receipt of the report on 8th June 2018 some 2 months later. We can fully understand you will feel disappointed that the transaction fell through, however we strongly disagree with the comments made, which were by way of “hearsay” from the Vendor. I hope this information is of assistance and would like to assure you of our best attention at all times. Best wishes, The iMyHome Team

Posted 7 years ago

“Really easy to use, clear comparisons and friendly staff at the other end of the line if you need advice! Would definitely recommend.”

Helpful Report

Posted 7 years ago

“Great service. Very prompt response.”

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Posted 7 years ago

“As a company I found the gentleman I dealt with very helpful and polite . Unfortunately, the surveyor you put in place on my behalf, was not. I am putting in a complaint about him and the so called report he put together . I feel I have for a service he did not do in the correct manor and I believe he has lied on the report .”

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Posted 7 years ago

“Really good service and managed to negotiate a fair amount off our initial offer price using the details supplied with the report, would recommend”

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Posted 7 years ago

“It was easy to book and I saved some money on the home buyers survey.”

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Posted 7 years ago

“Both surveyor companies were helpful and professional at all times even with the complications relating to the property. We are very pleased with the outcome.”

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Posted 7 years ago

“Very pleasant experience with iMyHome. Very quick and easy”

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Posted 7 years ago

“Easy to understand, thorough survey.”

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Posted 7 years ago

“The website is a good one stop shop for finding home buying services. Easy to use and competitive rates. From selecting the company and payment via PayPal we received a confirmation notification quickly. The company we opted for communicated with us by email and arranged everything directly with Estate Agent. We also received contact by phone from two companies who came up in the original search list but this was after we had selected and paid. In hindsight I wish I’d engaged more with the companies about the scope and service being offered before selecting. Would have liked some better communication from company Quantum Valuations but this is no reflection on iMyHome. However, the end product we got was fine and answered most of our questions & concerns on property being purchased.”

Helpful Report

Posted 7 years ago

“From first contact with the company to completion of my Home Buyers survey it was all dealt with very well. Would definitely recommend to others.”

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Posted 7 years ago

“Prompt, effective recommendation of a selection of surveyors, one of whom did an excellent job.”

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Posted 7 years ago

“Very prompt response and got lots of competitive quotes. Got the survey done by the company suggested by iMyHome and am very pleased with the service.”

Helpful Report

Posted 7 years ago

“Website wasnt very clear and we waited considerably longer for the turnaround of our home buyers report due to staff demands within the branch in our area, not the best”

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Posted 7 years ago

Good afternoon Pete, Thank you for your feedback. Having looked into your instruction, I can see it did take a little bit longer to arrange access. When booking online it does provide a guide for booking availability as it can differ in busier periods. However we made every effort to achieve in getting the report back to you within 48 hours of inspection. We wish you all the best with your purchase. The iMyHome Team

Posted 7 years ago

“I got my home buyer report done recently from iMyHome. Theirs was the best quote that I received when compared to others. The next quote was at least £150 extra. The survey was done within 2 days after I made the payment, and received the report in 3 working days. Everything went like a breeze, just like you wanted. I would recommend them.”

Helpful Report

Posted 7 years ago

“Easy to arrange, prompt arrangement for the survey and report with 2 day’s, great service.”

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Posted 7 years ago

“Replied to enquiry within 5 minutes , other companies were making contact days later, needless to say I went with imyhome who were also the most competitively priced.”

Helpful Report

Posted 7 years ago

iMyHome is rated 4.7 based on 2,340 reviews