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iMyHome Reviews

4.7 Rating 2,293 Reviews

95 %

of reviewers recommend iMyHome

Company Reviews

4.7

Based on 2,293 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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iMyHome 5 star review on 2nd September 2021

Charles Nyokanhete

iMyHome 4 star review on 2nd February 2018

iMyHome 5 star review on 10th January 2018

Anonymous

Anonymous // 01/01/2019

Filter: None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“One of the easiest surveys I have had done. On properties I have bought. At a time were your generally stressed. This site made it so easy, to book a surver. He attended when he said. The report, which was Homebuyers. Told me everything I needed to know. All explained, so it was easy to understand. It was an easy straight forward procedure. Supprisly really good price. All I can say, if you won't a fairly stress free survey. On your potential new home. You can't go wrong on using this Company.”

Helpful Report

Posted 2 years ago

Good evening Mr Jones, Thank you for taking the time to leave a review, it is wonderful to hear that you had a good experience, but more importantly that the survey was able to provide you with everything you needed to make the most informed decision on the property. We hope the rest of the purchase went smoothly. Many thanks,

Posted 2 years ago

“Brilliant service from start to finish. All very professional and friendly. Got the report the next day.”

Posted 9 months ago

“Found them online. It looked like a straight forward hassle-free fee agreed in advance service. When they book you in you can't know who you are booked with or contact them prior to your appointment, which is odd if you want to discuss details in advance. Then the selected conveyance contacts you and you have to sign a further agreement, different to the original one with iMyHome. I provided our conveyance all the required details for our valuation, which he chose to ignore. He also ignore all our conversations on the day and went onto over value our property (HTB repayment). I had to complaint to iMyHome who washed their hands and said it was between us and the conveyance. After much pushing our valuation went down and went through without issues with HTB. I am very unhappy as this is not people who do a good job, they just tick boxes, paper push and play it safe for them but at no point they are trying to impartially do a figure, instead they do what they know it will give them "no hassle" at your detriment. I had to do most of the work and then pay for it. TBH this is an industry issue and not particular to iMyHome and I guess my bad for expecting better.”

Posted 9 months ago

“Professional and amazing customer service”

Posted 10 months ago

“Perfect company to do property survey with. Customer service is really good. Highly recommend IMyHome.”

Posted 10 months ago

“got my survey done for far less than expected, very happy.”

Posted 10 months ago

“Good service and really easy dealing with yourselves,did everything that I asked.”

Posted 11 months ago

“Excellent Service with clear details and explanation”

Posted 11 months ago

“Would recommend using countrywide.Our surveyor was extremely helpful and was happy to speak with us and explain some of the issues that he flagged up at the property.He was very thorough.We also received our report very quickly after the survey was carried out. The price was good and the company good on all levels would highly recommend.”

Posted 11 months ago

“I have used iMyHome on three occasions for Homebuyers surveys, and, although I had to chase for results of the most recent survey, I have been generally happy with the service provided.”

Posted 11 months ago

“Professional service, and very quick! Would recommend”

Posted 11 months ago

“Excellent service all round”

Posted 11 months ago

“Very prodessional, courteous and thorough survey.”

Posted 11 months ago

“From the first enquiry to the completed survey it was all very efficient and professional The surveyor picked up on a lot of things that I had missed ,saving me money on the purchase”

Posted 11 months ago

“Very easy to work with and everything was sorted quickly!”

Posted 11 months ago

“Used twice now in the last year and the first report was with me in two days. Second one took nearly 3 weeks but to be fair it was more detailed. Both times the surveyor needed to read their own work, and remove, careless errors like duplications, probably due to copy and paste! Good price, and I would recommend them.”

Posted 11 months ago

“Really quick and thorough report completed! Detailed and covering kept points”

Posted 11 months ago

“The survey was done quickly and report produced the next day. However, I’ve followed up my email and telephone to get some further information about something in the report and I haven’t had any response.”

Posted 11 months ago

“Once the survey was done, Tom was really helpful and happy to explain any queries further on the phone. The organisation is professional and communicative.”

Posted 11 months ago

“Very professional knowledgeable company. Service was fast and always happy to help. Would 100% use again.”

Posted 11 months ago

“So helpful, getting the right company to survey our property that we are purchasing, Price was very competitive,always answering our questions,with honesty and kindness.would highly recommend this company thankyou imyhome”

Posted 11 months ago

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iMyHome is rated 4.7 based on 2,293 reviews