Impact Furniture Reviews

Name: Impact Furniture
Address: Unit 10 Hardwicke Ind Estate -WAREHOUSE ONLYHardwicke Rd, Hardwicke Road,, Great Gransden
Rating: 4.64

4.6 Rating 919 Reviews

91 %

of reviewers recommend Impact Furniture

4.6

Based on 919 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01954 710035

Email:

sales@impactfurniture.co.uk

Location:

Unit 10 Hardwicke Ind Estate -WAREHOUSE ONLYHardwicke Rd, Hardwicke Road,
Great Gransden
SG19 3BJ

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Impact Furniture 5 star review on 5th June 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“UPDATE: following communication with Impact furniture they have responded promptly to my concerns raised and were extremely helpful. Very satisfied with how they dealt with my issue. Great customer service.”

Helpful Report

Posted 3 years ago

“Furniture comes very well packaged so is not damaged. One of my pieces of furniture was missing so we could not assemble, I e-mailed in and the customer service was amazing, the rest was delivered two days later. The furniture is well made and sturdy and very beautiful I would definitely recommend and buy more furniture from impact furniture”

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Posted 3 years ago

“Although it took a while to put together this furniture, we are more than happy with it. Matthew at Impact Furniture was extremely helpful throughout the whole process and I would definitely recommend Impact Furniture to others considering purchasing from them.”

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Posted 3 years ago

“Very happy with my purchase very easy to put together,”

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Posted 3 years ago

“Well packed quick delivery Nice quality”

Impact Furniture 5 star review on 12th April 2021

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Posted 3 years ago

“Exactly like described”

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Posted 3 years ago

“Absolutely superb. Best customer service I've had in many years. Can't fault them thank you”

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Posted 3 years ago

“Reliable company, timely deliveries, good quality furniture. Highly recommended.”

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Posted 3 years ago

“We purchased a bed, two side tables and two dressers from Impact furniture after an order with a previous company remained unfulfilled after over 5 months. Impact Furniture was very communicative through the order process and the delivery was right on time. They even called ahead of time to confirm the best date for us. Furniture is high quality and very sturdy. Not too hard to put together either which is a bonus. Would certainly purchase from them again.”

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Posted 3 years ago

“Impressed with quick straight forward ordering and communication from company not to mention quality product!”

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Posted 3 years ago

“First time user but would use again if more furniture needed.”

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Posted 3 years ago

“Very good service My only domain will go towards shipping company. Even though Impact Furniture attached a note to my order starting "signature needed, do not leave it unattended" the said shipping company have left it outside our door without knocking. We both were at home st the time of delivery.”

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Posted 3 years ago

“Super jakosc,latwa w montazu. Pozytywnie zaskoczona klientka :)”

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Posted 3 years ago

“I did not get my furniture as I cancelled it ... This is a great company to deal with very helpful and great service”

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Posted 3 years ago

“Excellent range of good quality furniture. Delivered well packaged and easy instructions to assemble.”

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Posted 3 years ago

“First class service, speedy delivery, excellent communication and good solid bed, our 8 year old son is chuffed with his big boy bed, but please don't forget about the replacement handles you are getting for us.”

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Posted 3 years ago

“Excellent customer service and I am delighted with the furniture. I would definitely buy further items from Impact Furniture.”

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Posted 3 years ago

“Have brought a few items always pleased all solid items when built, all delivered in good time, great customer service.”

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Posted 3 years ago

“Delivered very quickly. Polite courier. Great product - the finish is fab. Never heard or used Impact but recommend and wouldn’t hesitate to order again.”

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Posted 3 years ago

“We purchased a sofabed, a bedside table, a french wardrobe and a wall mirror They all look exactly the same as the pictures on the website The delivery was made earlier than promised the costumer service was great”

Helpful Report

Posted 3 years ago

Impact Furniture is rated 4.6 based on 919 reviews