Impact Furniture Reviews

Name: Impact Furniture
Address: Unit 10 Hardwicke Ind Estate -WAREHOUSE ONLYHardwicke Rd, Hardwicke Road,, Great Gransden
Rating: 4.64

4.6 Rating 944 Reviews

91 %

of reviewers recommend Impact Furniture

4.6

Based on 944 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01954 710035

Email:

sales@impactfurniture.co.uk

Location:

Unit 10 Hardwicke Ind Estate -WAREHOUSE ONLYHardwicke Rd, Hardwicke Road,
Great Gransden
SG19 3BJ

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Impact Furniture 5 star review on 19th February 2025

Tracey Wallace

Impact Furniture 5 star review on 3rd February 2025

Lynette McGinn

Impact Furniture 5 star review on 3rd December 2024

Sarah Stoddart

Impact Furniture 5 star review on 21st July 2024

Barry Sallis

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have purchased several pieces from the Gent range and can honestly say I’m really impressed with the quality. In addition to this I found the customer service and communication very professional. Would highly recommend.”

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Posted 4 years ago

“Super fast delivery service, Desk lovely colour son likes it A☆☆☆☆☆”

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Posted 4 years ago

“Great service, fast and efficient delivery.”

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Posted 4 years ago

“Iv recently bought kitchen products from Impact furniture. 100% satisfied. Customer service was excellent. I bought 10 units a cupboard door arrived damaged so I rang Matthew who immediately rectified the problem. Could not ask for better service. I will use impact furniture in future and would recommend them to anyone. Impact furniture is modern and affordable.”

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Posted 4 years ago

“Very good custermer service! Would recommend to buy from Impact Furniture anytime”

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Posted 4 years ago

“The storage cabinet was as good quality as i expected, what I didn't expect was how well it was packaged for delivery. It must of had 6 inches of bubble wrap around it, the best packaged product I have ever received”

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Posted 4 years ago

“I have only had a cupboard so far and am well pleased with the cupboard and delivery,it was well packed. there were a couple of screws and things missing but had thing from other jobs and made do.But overhaul i am pleased,thanks”

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Posted 4 years ago

“Easy to use website, good service and excellent fast delivery- very happy will use again”

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Posted 4 years ago

“I love my new desk! It's super sturdy and matches the rest of my furniture beautifully! The only thing I could nag at is the writing on the door is upside down 🙈 but I wouldn't knock any stars off for this! I'm definitely going to be ordering the matching furniture 👏”

Impact Furniture 5 star review on 10th March 2021

Helpful Report

Posted 4 years ago

“I was looking for a quality and modern piece of furniture and I got it. Website easy to navigate. The cupboard I purchased was exactly what I wanted. Product was wrapped superbly and it was easy to assemble and fit. I recently purchased a product from wayfair and I was less than impressed. I would shop at impact furniture for everything I need. Great prices, great quality. Thank you”

Impact Furniture 5 star review on 8th March 2021

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Posted 4 years ago

“Tell you if the item is in stock or if not the current wait time for it. Mine was a stock item and had it within days. Lovely furniture, only hard bit was choosing between all the different styles they do. Will be ordering again”

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Posted 4 years ago

“This kitchen unit was the perfect size,easily assembled and looks as good as advertised. Delivery was extremely quick.”

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Posted 4 years ago

“Great style and top class quality.”

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Posted 4 years ago

“Very helpful start to finish. When one item turned up with a part missing it was dealt with quickly and arrived next day. These things happen, but it's how they're dealt with that makes a difference. Quality wise, no complaints.”

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Posted 4 years ago

“Great service from order to delivery. Received delivery quickly after order, the courier damaged a panel of my sideboard during transit but I contacted impact furniture and they responded promptly and I had replacement within a couple of days so excellent customer service and good quality white high gloss led sideboard. Very pleased.”

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Posted 4 years ago

“Very quick delivery and delighted with sideboards . Great service. Highly recommend”

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Posted 4 years ago

“Was very impressed both with the product and the service, would highly recommend. Janet Bowers”

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Posted 4 years ago

“Really sleek, sturdy furniture!”

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Posted 4 years ago

“Came across this company from a family member. So glad I did. Excellent delivery service and from payment to delivery was only 5 days. Not going to lie, did take sometime to complete the build of the units. But we are so pleased with our furniture.”

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Posted 4 years ago

“Excellent piece of furniture easily assembled and well packaged finished my bathroom well”

Impact Furniture 5 star review on 28th February 2021

Helpful Report

Posted 4 years ago

Impact Furniture is rated 4.6 based on 944 reviews