Impact Furniture Reviews

Name: Impact Furniture
Address: Unit 10 Hardwicke Ind Estate -WAREHOUSE ONLYHardwicke Rd, Hardwicke Road,, Great Gransden
Rating: 4.64

4.6 Rating 944 Reviews

91 %

of reviewers recommend Impact Furniture

4.6

Based on 944 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01954 710035

Email:

sales@impactfurniture.co.uk

Location:

Unit 10 Hardwicke Ind Estate -WAREHOUSE ONLYHardwicke Rd, Hardwicke Road,
Great Gransden
SG19 3BJ

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Impact Furniture 5 star review on 19th February 2025

Tracey Wallace

Impact Furniture 5 star review on 3rd February 2025

Lynette McGinn

Impact Furniture 5 star review on 3rd December 2024

Sarah Stoddart

Impact Furniture 5 star review on 21st July 2024

Barry Sallis

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived as expected and looks amazing”

Impact Furniture 5 star review on 30th August 2020

Helpful Report

Posted 4 years ago

“brought a beautiful white gloss and oak sideboard which arrived promptly but upon putting it together we noticed damage to the top, we wanted to finish our living room so kept the item and requested a part refund which impact furniture agreed”

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Posted 4 years ago

“I couldn’t believe how well our living room sideboard was packaged. I’ve never received a piece of furniture before that was so well wrapped to protect it. Absolutely amazing. Communications were excellent throughout the purchase. Well done to all”

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Posted 4 years ago

“The customer service and delivery arrangements were 5 stars The furniture is excellent quality really pleased with all of it Thank you”

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Posted 4 years ago

“I contacted the company after my delivery hadn't arrived when expected, and was told that the delivery window at time off my order was late September (2 months later). This was never communicated to me through any part- order form, invoice, website. The later was actually stating a 2wk window. At time of communication their website was still advertising this 2 wk wait. I am happy to wait for my order but feel the website is a little misleading and requires updating daily/wkly.”

Helpful Report

Posted 4 years ago

“My furniture came quickly and was as described. They had protected my goods in transit really well with bubble wrap and it arrived damage free. The furniture I ordered is of great quality, was easy to assemble and looks great. I couldn’t recommend them highly enough”

Helpful Report

Posted 4 years ago

“I bought a kitchen set for £500. The quality is what you pay. Don’t expect too much. The units are made of NOT high density Mfc board and do not look steady when assembled. Units choice is limited and not standard kitchen size. My builder complained to me about it. I regret I didn’t buy from a kitchen design shop”

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Posted 4 years ago

“This is my second purchase from impact furniture I have Had no problems at all prompt service good priced quality products 👍”

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Posted 4 years ago

“Very fast delivery!”

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Posted 4 years ago

“cant register on website and placed order two weeks ago and still no sign of delivery date.”

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Posted 4 years ago

Order was shipped within 9 days of order being placed, and in line with delivery window given at time of purchase.

Posted 3 years ago

“...............”

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Posted 4 years ago

“Bedside cabinet was well made and looked lovely. Arrived when stated and packaged extremely well to protect the product. Simple to assemble.”

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Posted 4 years ago

“Good quality”

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Posted 4 years ago

“Fabulous furniture, good quality workmanship”

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Posted 4 years ago

“Item was as described ,easy to follow instructions. Once assembled unit fitted up on the wall and enhanced our kitchen . I would definitely this product .”

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Posted 4 years ago

“Great service, arrived earlier than expected. Still to build it up as still decorating.”

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Posted 4 years ago

“Excellent product great value for money”

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Posted 4 years ago

“Great service. Arrived quickly, very very well packaged. Easy to put together and looks great in our lounge and very modern.”

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Posted 4 years ago

“We are very happy with the furniture. The only issues we had were that the pictures with the instructions could have been clearer. It would have been quite useful if the parts were labelled to make it easier to identify them on the instruction sheet. The top and bottom panels on the open shelf side had the markings for the holes in the wrong place. We had to create new holes in order to make them look good and allow the door on the other side to close as the panels were in the way when we first put them on using the holes marked. Once we made the slight adjustment the door closed perfectly and it looks great.”

Helpful Report

Posted 4 years ago

“Excellent quality furniture and fantastic value for money. Easily on par with Ikea purchases but only a third of the price. I think Impact Furniture is one of retail’s best-kept secrets!! Easy to assemble our workstation and it looks great in the study!!”

Helpful Report

Posted 4 years ago

Impact Furniture is rated 4.6 based on 944 reviews