Impact Furniture Reviews

Name: Impact Furniture
Address: Unit 10 Hardwicke Ind Estate -WAREHOUSE ONLYHardwicke Rd, Hardwicke Road,, Great Gransden
Rating: 4.64

4.6 Rating 953 Reviews

91 %

of reviewers recommend Impact Furniture

4.6

Based on 953 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01954 710035

Email:

sales@impactfurniture.co.uk

Location:

Unit 10 Hardwicke Ind Estate -WAREHOUSE ONLYHardwicke Rd, Hardwicke Road,
Great Gransden
SG19 3BJ

Write Your review

Tell us how Impact Furniture made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Impact Furniture 5 star review on 18th May 2025

Sam Evans

Impact Furniture 5 star review on 19th February 2025

Tracey Wallace

Impact Furniture 5 star review on 3rd February 2025

Lynette McGinn

Impact Furniture 5 star review on 3rd December 2024

Sarah Stoddart

Impact Furniture 5 star review on 21st July 2024

Barry Sallis

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product and fantastic customer service from Matthew. Thanks.”

Helpful Report

Posted 5 years ago

“Just wanted a single cupboard for our garden bar. Perfect size quick delivery. Excellent quality.”

Helpful Report

Posted 5 years ago

“Nice modern looking furry bites for the home. Well made and relatively straightforward to put together.”

Helpful Report

Posted 5 years ago

“Good product and nice company to deal with - excellent customer service.”

Helpful Report

Posted 5 years ago

“Good quality, fast delivery”

Helpful Report

Posted 5 years ago

“Very impressed with the quality of the item and how quickly I received it!”

Helpful Report

Posted 5 years ago

“Great selection, easy to order. Delivery information reliable and on time. Easily assembled and great quality for the price. Will order again.”

Helpful Report

Posted 5 years ago

“Very good quality furniture, high standard of customer service. I recommend.”

Helpful Report

Posted 5 years ago

“Good quality, looks expensive for a really good price. I recommended!”

Impact Furniture 5 star review on 2nd September 2020

Helpful Report

Posted 5 years ago

“Arrived as expected and looks amazing”

Impact Furniture 5 star review on 30th August 2020

Helpful Report

Posted 5 years ago

“brought a beautiful white gloss and oak sideboard which arrived promptly but upon putting it together we noticed damage to the top, we wanted to finish our living room so kept the item and requested a part refund which impact furniture agreed”

Helpful Report

Posted 5 years ago

“I couldn’t believe how well our living room sideboard was packaged. I’ve never received a piece of furniture before that was so well wrapped to protect it. Absolutely amazing. Communications were excellent throughout the purchase. Well done to all”

Helpful Report

Posted 5 years ago

“The customer service and delivery arrangements were 5 stars The furniture is excellent quality really pleased with all of it Thank you”

Helpful Report

Posted 5 years ago

“I contacted the company after my delivery hadn't arrived when expected, and was told that the delivery window at time off my order was late September (2 months later). This was never communicated to me through any part- order form, invoice, website. The later was actually stating a 2wk window. At time of communication their website was still advertising this 2 wk wait. I am happy to wait for my order but feel the website is a little misleading and requires updating daily/wkly.”

Helpful Report

Posted 5 years ago

“My furniture came quickly and was as described. They had protected my goods in transit really well with bubble wrap and it arrived damage free. The furniture I ordered is of great quality, was easy to assemble and looks great. I couldn’t recommend them highly enough”

Helpful Report

Posted 5 years ago

“I bought a kitchen set for £500. The quality is what you pay. Don’t expect too much. The units are made of NOT high density Mfc board and do not look steady when assembled. Units choice is limited and not standard kitchen size. My builder complained to me about it. I regret I didn’t buy from a kitchen design shop”

Helpful Report

Posted 5 years ago

“This is my second purchase from impact furniture I have Had no problems at all prompt service good priced quality products 👍”

Helpful Report

Posted 5 years ago

“Very fast delivery!”

Helpful Report

Posted 5 years ago

“cant register on website and placed order two weeks ago and still no sign of delivery date.”

Helpful Report

Posted 5 years ago

Order was shipped within 9 days of order being placed, and in line with delivery window given at time of purchase.

Posted 4 years ago

“...............”

Helpful Report

Posted 5 years ago

Impact Furniture is rated 4.6 based on 953 reviews