Impact Furniture Reviews

Name: Impact Furniture
Address: Unit 10 Hardwicke Ind Estate -WAREHOUSE ONLYHardwicke Rd, Hardwicke Road,, Great Gransden
Rating: 4.63

4.6 Rating 961 Reviews

91 %

of reviewers recommend Impact Furniture

4.6

Based on 961 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01954 710035

Email:

sales@impactfurniture.co.uk

Location:

Unit 10 Hardwicke Ind Estate -WAREHOUSE ONLYHardwicke Rd, Hardwicke Road,
Great Gransden
SG19 3BJ

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Impact Furniture 5 star review on 5th December 2025

Terence Lock

Impact Furniture 5 star review on 18th May 2025

Sam Evans

Impact Furniture 5 star review on 19th February 2025

Tracey Wallace

Impact Furniture 5 star review on 3rd February 2025

Lynette McGinn

Anonymous

Anonymous // 01/01/2019

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“My order arrived in perfect condition, the unit is very good quality. I received updates on the order from the point of purchase. I would use this company again, very pleased with the purchase and love the unit. Thanks!”

Helpful Report

Posted 5 years ago

“ordered basic kitchen unit set, came earlier than estimated. Quality is excellent. ordered an extra unit, again arrived without any problems. Would recommend.”

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Posted 5 years ago

“Bought antila kitchen set and delivered on the date agreed. But found later that the base units do not come with plinth and there is no listed item of plinth to buy. In the description, it says base units come with plinth but actually not. What a shame. Otherwise the furniture is fine.”

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Posted 5 years ago

“Great service and quality product. Responsive too - thanks”

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Posted 5 years ago

“Good quality furniture especially for the price. Great customer service resolved the issue of some damaged doors really quickly. Would recommend this company”

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Posted 5 years ago

“Nearly got divorced putting this bed (the Gent) together. If you are no good at flat pack, avoid this bed. Firstly the video for assembly was not for this bed. There were a lot more bits and none were labelled. To make matters worse, the instructions were not clear at all. I had to measure each bit of wood and then work out the number from the chart. Some of the pieces were a couple of mm out, making it even more confusing. The bed its self is quite robust and I am happy with it but the instructions let it down. Tips for assembly: start with the headboard and attach all the bits, remember to put in the big dowls for attaching the side panels and the feet (big drawing pins) before continuing. Do not put the top outside, wooden, decorative planks, on the other three panels as you will not be able to join the bed together. Remember the feet (big drawing pins) for the legs and footboard and the big dowls to joining the footboard to the sides. Make sure that the central support for the mattress slats is up the right way before attaching the two support legs as they are really difficult to get out once in, finally, good luck. To the company, Please do an assembly video for this bed as it would make life so much easier..”

Helpful Report

Posted 5 years ago

“My two kitchen units were delivered very quickly and are of very good quality. Very pleased”

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Posted 5 years ago

“You responded to me very quickly and i recieved my order quick and im very pleased with my purchase , Thank you will be using you again and tell friends and family .Dawn sibley .”

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Posted 5 years ago

“Very pleased with sideboard and cabinet. Looks great.”

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Posted 5 years ago

“Excellent service and decent piece of furniture that was easy to construct”

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Posted 5 years ago

“Absolutely fantastic product, price communication and delivery will definitely shop with them again thanks very much.”

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Posted 5 years ago

“The instructions for the unit had 2 pages missing. Luckily we managed to find the full instructions on google. It was complicated to make up even with the instructions even for A seasoned DIY person. However once built the unit looked fine.”

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Posted 5 years ago

“Delivery took longer than expected and an item came came scratched inside the box.”

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Posted 5 years ago

Not informed by customer that goods came damaged - would have been very happy to organise replacement parts prior to assembly!

Posted 4 years ago

“Very impressed with the furniture I bought from impact furniture I had one problem with wrong lights sent but I just phone and they put another one in post to me couldn't fault service”

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Posted 5 years ago

“Great furniture, great value, brilliant customer service!”

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Posted 5 years ago

“Excellent item, just what was needed.”

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Posted 5 years ago

“So pleased with our new bed frame for the price we paid. It was easily assembled and all the materials supplied fit with ease. Delivery 🚚 to was excellent with no problems. Thank you and we won’t hesitate in using you again 👍”

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Posted 5 years ago

“Top draw furniture so happy with my purchases 😀”

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Posted 5 years ago

“This is the second desk I have purchased from Impact. Both are well made and perfect for home working. Efficient delivery too.”

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Posted 5 years ago

“ordered a budget kitchen which was despatched immediately. excellent value for money and very fast delivery”

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Posted 5 years ago

Impact Furniture is rated 4.6 based on 961 reviews