Immigration Advice Service Reviews

Name: Immigration Advice Service
Address: 100 Borough High St, London
Rating: 4.43

4.4 Rating 884 Reviews

88 %

of reviewers recommend Immigration Advice Service

Company Reviews

Metrics

Info

4.4

Based on 884 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5

Visit Website

Phone:

020 9411 1966

Email:

info@iasservices.org.uk

Location:

100 Borough High St
London
SE1 1LB

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Immigration Advice Service 5 star review on 24th February 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The case worker dealing with my case left the firm not long after my appointment. He was supposed to send me an email with some research on the WRS - good character connection. This was the main reason for my appointment. I haven't received this email (or any emails) from him or from anyone else. I am disappointed with the service provided, because I feel like I paid for nothing and the package wasn't cheap. It would have been nice for someone to pick up my case and follow it up.”

Helpful Report

(Birmingham) - Posted 6 years ago

“This is the second time I am useing Ias and the decision is what I would regret all my life . No support from lawyer at all. Hardly respond to email. Applied for leave to remain renewal and it's been over 7 months now I haven't had anything from home office despite d fact I did biometric enrolment last year August. . My first application bearly took 4 month . Contacted Ias all d response I got is they can't force home office to make decision even if my biometric renewal takes forever . I have stoped working for d past 7 month living from hand to mouth. Would never ever use ias again never”

Helpful Report

(Leeds) - Posted 7 years ago

“My overall rating is extremely poor. The promises I was made were not kept. I have paid the full service and I have NOT received what was due. Whenever I tried to make contact with IAS, they either did not reply or were not available. This is NOT the kind of service you would expect. I would be in a position to sue IAS, but it will be too much pain. I will share my experience with as many people as possible through word of mouth, social media and other means. IAS do not deserve any credit. Totally unreliable and unprofessional.”

Helpful Report

(Bristol) - Posted 7 years ago

“Never used them was so confused by their costing ect, just wasnt happy with the guy i spoke too.. Was promised a refund on my cancellation but still not a penny of my £150 back yet.. Opened a dispute via credit card. Not ehat customers need when applying for a visa that is a massive event in peoples lives”

Helpful Report

(Bath) - Posted 7 years ago

“Appointment and information shared was good was encourgaed not to take any notes as the advice provided this would be provided in writin. no follow up received numerous weekly calls to obtain no one ever called back. Very poor service will now have to use alternative company menaing more cost. Please select your immigration service carfullly it is so important avoid this company.”

Helpful Report

(London) - Posted 7 years ago

Dear Mr Cooke, I am sorry to hear that you haven't received the written confirmation of advice given during your advice session. Please reply to the email I have sent so I can ensure that you receive your advice in writing. Kind regards IAS

Posted 7 years ago

“Whilst I was able to talk to somebody initially, when I later asked for advice (on documents to be submitted with the application) I did not even get a reply. TWICE. As far as I am concerned, I write you off as another con trick on the web. I should have known better.”

Helpful Report

(Oxford) - Posted 7 years ago

Dear Mr Boddy, Firstly, let me apologise for the lack of response to your follow up questions. Our advice package provides a comprehensive advice session with a detailed report (where applicable) and unlimited follow up questions related to the same immigration matter. Please respond to my email with your case details. Thank you for your business.

Posted 7 years ago

“I was very unhappy with their services.”

Helpful Report

Posted 7 years ago

Dear Ms Anadu, I am sorry to hear you are disappointed with the service you received. Please respond to my email with details of your case and the reasons why you are unhappy and I shall do my best to resolve your issues. Thank you for business.

Posted 7 years ago

“l am disapointed,my case still pending,you refuse to assist,after collecting money from me. been honest.”

Helpful Report

Posted 7 years ago

Dear Mr Coker, I am sorry to hear you are disappointed with the service you have received thus far. Here at the Immigration Advice Service, we pride ourselves on offering professional and affordable immigration advice and representation. Please reply to the email I sent you, I shall personally look into your case and promptly provide you with an update. Thank you for your custom.

Posted 7 years ago

“The gentleman I spoke to was ill, he had a cold which he apologised for but was unable to give me the advice I needed, and what he did give me was incorrect. The biggest waste of money I have ever spent. Will not be suggesting you to anybody.”

Helpful Report

Posted 7 years ago

ms agudelo-escavar , All of our advisors are qualified by the OISC and trained to give immigration advice. Please contact me on the number I have Emailed to you so that we can investigate this further.

Posted 7 years ago

Immigration Advice Service is rated 4.4 based on 884 reviews