iCollectClothes Reviews

Name: iCollectClothes
Address: Unit 3 Capstan Centre, Thurrock Park Way, Tilbury, Unit 3 Capstan Centre, Thurrock Park Way, Tilbury, Thurrock
Rating: 4.95

5.0 Rating 30,348 Reviews

99 %

of reviewers recommend iCollectClothes

Company Reviews

Metrics

Info

5.0

Based on 30,348 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About iCollectClothes:

iCollectClothes is a FREE used/unwanted clothes collections service that raises funds for charities. We can collect your clothes donation from your home or your place of work, and your used/unwanted items will help raise funds for charities. Your chosen charity will receive £200 for every tonne of clothes collected.

Visit Website

Phone:

0344 879 4417

Email:

info@icollectclothes.co.uk

Location:

Unit 3 Capstan Centre, Thurrock Park Way, Tilbury,
Unit 3 Capstan Centre, Thurrock Park Way, Tilbury
Thurrock
RM18 7HH

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iCollectClothes 5 star review on 15th June 2023

185

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Collect smoothly. Only thing is sometimes when you choose a collection day, they can decide to collect on the next day rather. Will continue to use always for now.”

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Posted 6 years ago

“Very happy with this service. So convenient and flexible and the people are very nice and polite. Have been using this service for more than a year now and wouldn’t have it any other way. It’s so good that you can donate with a variety of charities and all sorts can be collected. It’s a service that I will continue to use and make sure I use it on a monthly basis.”

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Posted 6 years ago

“There was unfortunately no prior communication of when the courier comes which would have been helpful since I had to take a whole day off and work from home. Other than that it was fine”

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Posted 6 years ago

“Excellent, efficient and friendly. The lady in the office was very helpful as was the driver. The only thing that could have better better was a more specific time slot, but hey, they took away all of the stuff that I haven’t been able to get to a charity shop and for that I’m very grateful!”

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Posted 6 years ago

“Very happy to donate and this service was helpful as we were able to leave our donations outside which fit in with our busy lives! Thank you :)”

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Posted 6 years ago

“Collected on time, very prompt.”

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Posted 6 years ago

“Was a really simple and easy service to use. The person who collected my items was nice and the helpline was very useful. Only comment would be that the simple website was might put some people off but it was a great service and highly recommended! I would have liked seen on the site that brik-a-brack was also accepted but that query was resolved very quickly with a call to helpline. It was accepted and everything was taken no problem.”

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Posted 6 years ago

“The pick up was fast and efficient but the customer care was not friendly at all”

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Posted 6 years ago

“The driver was helpful & they took all the items that I had prepared. There only critic was the time, I was told the driver would come between 11.00-12. But the Driver did not arrive until 13.29. The Driver should have communicated with myself to inform me that he would be late, as the pickup was from a storage unit & not my home. Therefore I was just waiting around.”

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Posted 6 years ago

“I had to stay in all day due to the area I live in because I was one of the last to be collected which didn't help much, apart from that I was happy with everything else and I would recommend you.”

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Posted 6 years ago

“The guy that came to pick up was polite a efficient! As a side note, it would be nice if we could recieve a fone call or text message maybe 1h before the pick up!”

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Posted 6 years ago

“Great service. The only thing that would make it even better would be to have some bags left for next time (as has happened previously.)”

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Posted 6 years ago

“My donation was intended for another charity that failed to collect as promised. So I was glad that triad collected within the stated time. This is much appreciated, as I am not willing to wait around indefinitely even though I would like to help'”

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Posted 6 years ago

“You know it will be given away safely and to a charity not for individual selfishness”

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Posted 6 years ago

“Super easy booking process; foods collected on a timely manner. Only issue - it would Be helpful to get a text/ email alert on the collection time on the day of the pick-up.”

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Posted 6 years ago

“Very good service”

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Posted 6 years ago

“The driver was very helpful”

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Posted 6 years ago

“Good service, easy way to donate to charity.....”

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Posted 6 years ago

“It would be super, if you could send a rough ETA option for future pick ups that would give you 5 stars! I love this concept though so thank you! It helps me whilst helping others! Win-Win!”

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Posted 6 years ago

“Always get the collection day I ask for. Driver is friendly and collects on day arranged”

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Posted 6 years ago

iCollectClothes is rated 5.0 based on 30,348 reviews