iCollectClothes Reviews

Name: iCollectClothes
Address: Unit 3 Capstan Centre, Thurrock Park Way, Tilbury, Unit 3 Capstan Centre, Thurrock Park Way, Tilbury, Thurrock
Rating: 4.95

5.0 Rating 30,456 Reviews

99 %

of reviewers recommend iCollectClothes

Company Reviews

Metrics

Info

5.0

Based on 30,456 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About iCollectClothes:

iCollectClothes is a FREE used/unwanted clothes collections service that raises funds for charities. We can collect your clothes donation from your home or your place of work, and your used/unwanted items will help raise funds for charities. Your chosen charity will receive £200 for every tonne of clothes collected.

Visit Website

Phone:

0344 879 4417

Email:

info@icollectclothes.co.uk

Location:

Unit 3 Capstan Centre, Thurrock Park Way, Tilbury,
Unit 3 Capstan Centre, Thurrock Park Way, Tilbury
Thurrock
RM18 7HH

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iCollectClothes 5 star review on 15th June 2023

185

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellence service Polite, friendly, helpful gentleman came this morning and collected numerous bags of clothes and books. Can’t thank you enough.”

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Posted 2 years ago

“I always use Icollect they are absolutely brilliant”

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Posted 2 years ago

“My last review mentioned the only negative point was the website. No problem this time. Driver collected at approx time given. Lovely thank you text. Pleasure dealing with this company.”

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Posted 2 years ago

“So easy and convenient, I had a good clear out of mine and the kids clothes and they collected on the day I chose. I had about 10 bags in total. The driver was very polite and patient with my 4 year old who loves to chat”

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Posted 2 years ago

“Incredibly easy to do - booking online through to collection. Time if collection update was helpful- as we could put bags out after the rain! Collection was in allotted time! I collect helped us focus on clearing out! Thank you for decluttering our home and letting it breathe… & all for good causes!!!”

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Posted 2 years ago

“Icollectclothes were really officiant and prompt in their communications and organising of collection Thank you!”

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Posted 2 years ago

“Very easy to navigate website and collection of donations is simple, prompt and straightforward. Couldn’t be easier! Would highly recommend for clothing and other household donations and you get to choose amongst several worthwhile charities.”

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Posted 2 years ago

“Fantastic service, driver extremely helpful and very polite, can't recommend them highly enough, moving home and used them twice now. Would 100% use them again”

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Posted 2 years ago

“5star service”

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Posted 2 years ago

“brilliant hassle free service - does exactly what it says on the tin!! superb”

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Posted 2 years ago

“They collected my clothes with no trouble. They came when they said they would. Very helpful.”

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Posted 2 years ago

“Excellent quick service thankyou”

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Posted 2 years ago

“ICollectClothes made my happy because they picked on the day they said they would pick so item’s didn’t have to sit in the front garden for ages.”

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Posted 2 years ago

“Thank you so much for your great service”

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Posted 2 years ago

“First time I used them they were great, but the couple of times I’ve been really disappointed. They change the ETA 3-4 times so you’re left staying in all day. They originally said they’d be here 8am-10am today and I’m still waiting at gone 2pm. Ruined my plans for the day.”

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Posted 2 years ago

Dear Supporter, Thank you for taking your time to review our service. We would like to sincerely apologise on behalf of all the iCollect Clothes team for this inconvenience. We take full responsibility for this misunderstanding; however, we cannot control the amount of traffic the drivers faces during the day. We can only apologise and make sure the time slots are as accurate as possible! Please do use our services again and we’ll change your opinion! Kind regards, iCollectClothes Team. 0344 879 4417 (Monday-Friday 8AM-5PM)

Posted 2 years ago

“Booked a collection, was emailed to confirm ,two days later on my chosen date was picked up during the two hour time slot I was emailed. Great service ,will definitely use again .”

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Posted 2 years ago

“Thanks again iCollectClothes! Always quick response, perfect comunication, smooth service and a very kind driver. My second time in a row and had an excellent experience! Hope our donations make people happy and serve the purpose to many hearts. Many thanks. Highly appreciated.”

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Posted 2 years ago

“Great service!!! May God Bless all of you!!!”

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Posted 2 years ago

“Have used these several times brilliant service”

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Posted 2 years ago

“I don’t drive, and I finally found a charity that collects clothing from home .. can be booked in advance.. keeps you informed.. and turns up on time.!!! Great service!!”

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Posted 2 years ago

iCollectClothes is rated 5.0 based on 30,456 reviews