CCTV Kits Reviews

Name: CCTV Kits
Rating: 4.83

4.8 Rating 1,519 Reviews

97 %

of reviewers recommend CCTV Kits

4.8

Based on 1,519 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01789868707

Email:

sales@cctvkits.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good clear picture, however no instruction manual came with item. Need to learn how transfer recording into a usb stick etc. But overall vert pleased with product.”

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Posted 8 years ago

“Good service”

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Posted 8 years ago

“Great service. Simple to order. Excellent quality kit. Easy.”

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Posted 8 years ago

“Top quality equipment at good prices. Good clear website with all the information you need, and most importantly a telephone support line on which I was actually able to speak to a human right away rather than have to battle with an options menu followed by endless tedious hold music! Customers like this very much and if more companies tried this approach they might fare better!”

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Posted 8 years ago

“Very quick service, great prices and products.”

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Posted 8 years ago

“The product is good, the only problem was that the optional mount (DS-1272ZJ-110) offered was incorrect for the camera purchased, when I contacted the company and told them that the to items were not compatible they agreed to send me an adapter plate, this unfortunately was sent second class and took 4 days to arrive, so a good product, but check by callng that what's offered on their website will actually fit together.”

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Posted 8 years ago

HI Edward, Sorry for the delay with the plate but glad it fixed the issue. We have now adjusted our site so the right bracket is listed with the camera you have... The code was just 1 character out!

Posted 8 years ago

“Great kits, great support.”

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Posted 8 years ago

“Having looked online and humming and haring about what to get after doing some homework on how to set up online I bout a 2 camera ip kit turret 4mp cables run and I'm pleased as punch may even get another camera so I would highly recommend them”

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Posted 8 years ago

“I Made a recent order on behalf of my partner on 13th July and was advised delivery would be 3-5 days. After a week I rang to see where the order was as we were yet to receive it. I was told I would be called back in half an hour after the guy chased it up. No one rang back until 3hrs later by which time I was not available. Some one then rang my partner to say you were still awaiting part of the order. He was then told that the order had been sent out already. Very conflicting....I have not received any order. It would have be nice for customer service to notify us of the situation if indeed you were awaiting part of the order as we had booked a fitter for Friday 22nd. I rang again on Wednesday 20th July and was told by Andrew that it was just a case of waiting for part of the order and that you had not sent one batch previously. Hopefully we will receive the order shortly and hope that we are happier with the product than we are with customer service.”

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Posted 8 years ago

“Brilliant service/ Kit arrived the day after order. Despite being unable to effect an offered discount online a quick phone call resulted in an immediate refund. Really polite and helpful customer service agent. Missing parts were dispatched the same day for next day delivery. Would use again and highly recommend this company”

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Posted 8 years ago

“Great Products, will be purchasing from you again!”

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Posted 8 years ago

“Arrived on time, pleased with the product and service”

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Posted 8 years ago

“The hardware is great. The pictures are great. The delivery was quick and everything well packed but.... I couldn't get the web based services working on my own so last week had a session with someone from CCTV Kits technical department who took control of my pc and spent about an hour trying to help me get access. He was very helpful and tried hard but many services are still not working. I expected to have viewing and playback working through these four channels: the NVR an android phone app the browser the client software I can get live view and playback through my NVR and my android devices. I can view live a live feed through my Firefox browser from home (inside the network). The browser shows that recording has been taken place but I still can't playback the footage. Weeks after buying the equipment, I still can't view or playback through the client IVMS 4200 (which is like an app on your pc) and still can't view or playback my cameras through a browser from outside my house. Can you imagine having so much trouble getting a new iphone working after spending £600, for example? I expected this equipment to work out of the box with minimum tweeking. It doesn't. The last contact from cctv kits was from the technical department telling me that everything was now working. It isn't. The Hikvision documentation is not helpful. There is no additional, quick start, documentation from CCTV kits I am not happy with the remote stuff but I would still buy another camera because they work so well locally. The pictures are great. If on the other hand, I had to buy a kit to install for a customer, I would buy a system which was easier to set up and came with more support (documentation, how to videos etc)”

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Posted 8 years ago

“CCTVkits has helped me save a lot of money since prices are much cheaper compared to the local market. I have ordered several cameras and dvr which have arrived in 4 business days and already tested the products to confirm they are working properly. It should be noted that the employees of the company answer your e-mail regularly in order to help with any issue you might encounter. However, I would suggest the company to add some more information or perhaps tutorials on the blog section of the website.”

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Posted 8 years ago

“Excellent product and service as always cheers”

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Posted 8 years ago

“Really helpful staff. Very good value for money”

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Posted 8 years ago

“Good clear picture Quality feel to cameras The term 'plug and play' is a little misleading though . I needed an IT Expert to set it all up .”

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Posted 9 years ago

“Well laid out site, plenty of additional information. Swift delivery, very well packaged, great products. When one of the items I ordered wasn't in stock, I was called, given options and kept informed right through to delivery. Excellent and informative customer service, have already recommended to friends.”

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Posted 9 years ago

“Easy to install and works perfect and good value for money.”

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Posted 9 years ago

“Great cameras at a great price. Used Qvis/oyn-X cameras for some time and have always been pleased.”

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Posted 9 years ago

CCTV Kits is rated 4.8 based on 1,519 reviews