HUH. Store Reviews

Name: HUH. Store
Rating: 4.18

4.2 Rating 3,826 Reviews

83 %

of reviewers recommend HUH. Store

4.2

Based on 3,826 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 59%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Phone:

02079231155

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HUH. Store 5 star review on 21st April 2025

Anonymous

Anonymous // 01/01/2019

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“Great service! With prompt delivery.”

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Posted 1 year ago

“Placed an order in Octobers 2023 and still have not received it in January 2024. Customer service not helpful at all, they either give me delayed delivery dates or do not answer me at all. It's also impossible to speak to anyone over the phone. Not certain when I'm ever going to get my order. Would not recommend ordering anything online.”

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Posted 1 year ago

“Easy online ordering and item arrived as described. No issues whatsoever. I had my eye of something and waited for the sales. I signed up for the newsletter so I was informed of holiday period discount early - and it was a decent discount price. Good price and good service. Thanks.”

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Posted 1 year ago

“I have placed my order for carhatt trousers and a jacket from Norse project jacket. The quality is as good as advertised. And the size guide is very well advised. All items fits me perfectly. And I received the order on the next day. Highly recommend.”

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Posted 1 year ago

“Absolutely delighted with my purchases. I've now got a complete set of Quails Egg cups.”

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Posted 1 year ago

“Brill 👍”

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Posted 1 year ago

“Great quality products with quick delivery.”

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Posted 1 year ago

“Great store ! Goods arrived quick & communication was clear :)”

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Posted 1 year ago

“Good service and delivery”

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Posted 1 year ago

“Ordered a cushion and 2 crates in June and the cushion arrived the week before Christmas. Customer service was extremely poor with false promises and no offer to refund or cancel order when we requested. Would not recommend this site!”

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Posted 1 year ago

“Super quick deliver to get to me before Christmas, and a great product at one of the best prices around. Thanks”

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Posted 1 year ago

“Good selection of clothing(plus other stuff). Even better when their sales are on. Quick delivery. Reliable.”

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Posted 1 year ago

“Really quick service, good prices.”

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Posted 1 year ago

“I would give 0 stars if I could. Awful customer service. I ordered a large gift for my partner and paid for next day delivery however the item did not show up. I contacted customer services who said they would cancel the order as there was a delay with the warehouse but they never did this and the item showed up a week later at which point it was too late and not needed. I have since sent their customer service team 3 emails to which I have had absolutely no response. I am now stuck with a large box in my house that I need to somehow return to them and apparently will have to pay for the returns myself, which will be expensive, even though the error is on their side. On top of that I will then not be refunded for the next day delivery that I paid for. Crazy. I would advise to not shop with this unprofessional company. Avoid them and find the item you want elsewhere, there are so many better online stores around.”

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Posted 1 year ago

“Bought some lovely glasses from HUH. Delivery was quicker than expected which was great, especially this close to Christmas! Great selection of brands.”

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Posted 1 year ago

“Item arrived really promptly - and was beautifully packed - really pleased!”

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Posted 1 year ago

“My first experience of ordering from HUH and was very impressed. Was able to purchase a backpack, for less than advertised on other websites alongside free delivery, which was super quick. Thank you for a great experience....I will be letting my son know of HUH!!”

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Posted 1 year ago

“Super fast delivery and a great selection!”

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Posted 1 year ago

“Great products and very fast delivery! Love my Hay tote!”

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Posted 1 year ago

“Great experience - delivery very quick”

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Posted 1 year ago

HUH. Store is rated 4.2 based on 3,826 reviews