HUH. Store Reviews

Name: HUH. Store
Rating: 4.17

4.2 Rating 3,839 Reviews

80 %

of reviewers recommend HUH. Store

4.2

Based on 3,839 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 59%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Phone:

02079231155

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HUH. Store 5 star review on 21st April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great quality from Colorful Standard and fantastic service from HUH store.”

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Posted 3 years ago

“So happy with my purchase, arrived quickly and hassle-free.”

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Posted 3 years ago

“An great pair of jeans that I’ve been searching for as discontinued by my usual shop. Not easy to find. Best price compared to other online retailers and more sizes available. Bit late on delivery but that was ok - not by much and kept me informed”

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Posted 3 years ago

“Ideal. Best priced trousers I was after. 5-6 delivery. Easy transaction.”

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Posted 3 years ago

“Great service thank you”

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Posted 3 years ago

“Great discounts and selection of items”

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Posted 3 years ago

“Great customer service”

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Posted 3 years ago

“Order arrived really quickly thank you. Smooth and easy service!. Will order again!”

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Posted 3 years ago

“I placed an order in January (5 months ago) which still hasn't been fulfilled. There has been minimal communication from HUH despite multiple emails from my side. In particular, they have ignored emails regarding a refund.”

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Posted 3 years ago

“Very happy with the order and fantastic service from Jack. One item I ordered was initially showing as out of stock. However, Jack tracked it down and sent it out a few days later. I will be ordering from HUH again.”

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Posted 3 years ago

“Lovely classy mug, fits perfectly into my minimalist home.”

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Posted 3 years ago

“Came promptly and we'll packaged!”

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Posted 3 years ago

“I returned my order in January and I'm yet to receive a refund. Without a contact number, I have emailed several times and received one email asking for more information which I replied to and again have not had any response. It has now been over 4 months - this is too long to be waiting for a refund and have no response or reassurance this will be sorted. This has been super stressful, I don't recommend ever shopping with them.”

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Posted 3 years ago

“This store has a great selection and a responsive customer service team, but very long delays in receiving items. I ordered some items in the January sale and only received all of my order in May. There were also delays in being charged for orders, which I found confusing.”

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Posted 3 years ago

Hi, Thank you for your feedback and my apologies for the delay with your items. As these were pre-order items, unfortunately they were subject to the recent import delays since Brexit. Thankfully import times are now improving and we are holding more stock in the UK to avoid further delays. We very much appreciate your order and please do let me know if I can assist with anything in the future. Many thanks, Jack

Posted 3 years ago

“Great selection, quicker than expected delivery!”

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Posted 3 years ago

“Lovely product”

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Posted 4 years ago

“Great service, fast delivery!”

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Posted 4 years ago

“My order arrived really quickly and well package. The store owner was especially helpful with a change to my order too, after I ordered the wrong sized glasses. Will certainly be shopping again at HUH.”

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Posted 4 years ago

“Great items and quick delivery. Seem to be other the previous problems.”

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Posted 4 years ago

“Love my item. Delivery took slightly longer than expected but Jack kept me updated and replied to my email really quickly. Great independent retailer - will be shopping here again and excited to take a trip to the physical store.”

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Posted 4 years ago

HUH. Store is rated 4.2 based on 3,839 reviews