HUH. Store Reviews

Name: HUH. Store
Rating: 4.17

4.2 Rating 3,833 Reviews

82 %

of reviewers recommend HUH. Store

4.2

Based on 3,833 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 59%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Phone:

02079231155

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HUH. Store 5 star review on 21st April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Radio silence. Made an order 3 weeks ago that was in stock and marked as typically despatched within 2 to 4 days. No update and 2 ignored e-mails following up.”

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Posted 2 years ago

“Have bought a few products from Huh Store, excellent quality & customer service!”

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Posted 2 years ago

“Ordered some Ediwn Jeans they arrived super quick sadly they were a bit too big so had to return them - just waiting on my refund - pity as really nice quality made in japan jeans.”

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Posted 2 years ago

“very quick delivery. happy with hoodie. would recommend. thanks”

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Posted 2 years ago

“Delivery took longer than expected. But happy with the purchase.”

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Posted 2 years ago

“Love your great selection and service!”

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Posted 2 years ago

“Can be a bit slow with deliveries. But HUH. Store appears to have improved a lot from previous bad experiences with them a few years ago.”

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Posted 2 years ago

“I took advantage of a sale and I couldn’t have been happier. The T-shirt is very good quality! Also the shipment was very fast. I will buy again”

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Posted 2 years ago

“Really happy with the pricing, and excellent quality clothing!”

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Posted 2 years ago

“I will never order for the HUH.Store again. I placed an order on 22nd October and never received it, they just kept pushing the dates back. They should sell items that are not in stock. Also received a faulty item and it took months for my refund!”

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Posted 2 years ago

“Great store with excellent quality products”

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Posted 2 years ago

“Good delivery comfort jumper”

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Posted 2 years ago

“My order was packaged and dispatched incredibly quickly, and my items were delivered much earlier than I anticipated. HUH always has a great selection.”

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Posted 2 years ago

“Good price and high-quality products. I would recommend shopping here.”

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Posted 2 years ago

“Excellent service with my online order, arrived super quickly”

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Posted 2 years ago

“Super fast delivery and amazing products”

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Posted 2 years ago

“Great brands and fantastic service”

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Posted 2 years ago

“Fast service and great sale price.”

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Posted 2 years ago

“Great selection of clothes. Well curated and well priced -- especially at sale times.”

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Posted 2 years ago

“The customer service is extremely poor. Emails are responded to within 5 working days but the response always from 'Jack' feels automated and impersonal so that actual queries are not dealt with. There is no phone number to call and if you ask for a contact number this is ignored. I returned some items and my parcel was received by HUH on 4th January but i only just got an email to say that a refund will be issued and I have not yet received the money. Shipping costs are not refunded, this is clearly declared but its a factor to remember when returning items.”

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Posted 2 years ago

Hi Isabelle, Thank you for your feedback. I'm happy to see a your emails were replied to incredibly promptly, often within an hour or less. Each of your emails was replied to personally and no replies were automated. All returns are unpacked and processed within 10 business days as per our returns policy and as advised in an email on 9th January. Your return was received 4th January and was processed on the 9th business day. This is in line with the majority of retailers, especially during busy periods such as winter sale. Please allow standard bank processing times (3-7 business days) for the funds to show on your statement. Many thanks, HUH. Store

Posted 2 years ago

HUH. Store is rated 4.2 based on 3,833 reviews