HUH. Store Reviews

Name: HUH. Store
Rating: 4.17

4.2 Rating 3,833 Reviews

82 %

of reviewers recommend HUH. Store

4.2

Based on 3,833 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 59%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Phone:

02079231155

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HUH. Store 5 star review on 21st April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very efficient order and dispatch system- mug products are well designed and well made - Have already re-ordered. The web site is confusing when searching for mugs - there is no link to mugs, cups etc from the animal goods - what has Egg got to do with mugs ?”

Helpful Report

Posted 2 years ago

Hi David, Thank you for your feedback. I'm happy to hear you're so pleased with the delivery speed and quality of the mugs. We'll certainly take a look at improving the navigation to find mugs & cups. Regarding the egg comment – the brand of the mugs is "Quail's Egg", which I believe is causing the confusion. If you need anything else drop us an email and we'll be happy to help. Many thanks, HUH. Store

Posted 2 years ago

“I bought a slate rains overnight bag for a recent trip. It was perfect for carry on bag on flight. Ordered and it arrived quickly.”

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Posted 2 years ago

“Great Transaction I purchased two great Christmas presents from HUH Store, the website was extremely easy to use. The gifts arrived in good time despite the post office strike and I was kept in good knowledge of where my order was and when I would receive it. I would definitely be purchasing from HUH Store again in the future.”

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Posted 2 years ago

“Always a seamless shopping experience- such fast delivery.”

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Posted 2 years ago

“Speedy delivery was ordered the night before and it arrived the next morning! I love my new Rains bag. Thanks”

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Posted 2 years ago

“Ordered loads of items in the last year as sticks all the brands I like. One order arrived damaged and despite emailing several times I didn’t even get a response! My latest order arrived with some items not there and again despite emailing more than once to chase up what’s going on I’m still waiting for the items or a response. It’s been over 6 weeks now since the order was placed!”

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Posted 2 years ago

“Was kept up to date with the progress of my order. Good service thank you 😊”

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Posted 2 years ago

“My bag arrived well packaged and in a timely manner. I love it already!”

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Posted 2 years ago

“Didn’t have the item I ordered in stock and it took an email 10 days later to find this out. Did replace with a similar slightly more expensive replacement”

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Posted 2 years ago

“Still waiting for my order. Was told the item was delayed… then, that they had sent it and given a tracking number… tracking number didn’t work and they haven’t replied to my email. Very disappointed.”

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Posted 2 years ago

“Easy payment, fast dispatch and delivery”

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Posted 2 years ago

“Legit product and swift delivery!”

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Posted 2 years ago

“Epic team, amazing quality, fast response and always helpful. Love the store. Giles”

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Posted 2 years ago

“In the end we got there”

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Posted 2 years ago

“⭐️⭐️⭐️⭐️⭐️ Super fast Delivery”

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Posted 2 years ago

“This is the second purchase from HUH store. They are amazing from ordering to taking delivery was so quick. Can't recommend them enough. Thankyou.”

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Posted 2 years ago

“Always my go to for homewares”

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Posted 2 years ago

“Hello, I placed an order on the 12th December order number 97938 it was never delivered in time for Christmas, I have asked for a refund to be processed and no one is getting back to me! Please can someone process the refund??”

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Posted 2 years ago

“Speedy delivery”

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Posted 2 years ago

HUH. Store is rated 4.2 based on 3,833 reviews