With over 180 years' trading experience, the Howarth Timber Group has grown to provide not only the widest range of products, but expertise, service and knowledge you can rely on.
“Placed an order for delivery, only received a call when an email was sent requesting an update on delivery date, 7 days after placing the order. Given a delivery date only to receive a call on the afternoon of the promised date saying the driver would not make it and it would now be the following day. Goods duly arrived whilst I was out, two out of four ply sheets are damaged, really poor customer service.”
Thank you for bringing this to our attention, this is not the level of service that we would expect you to receive. Please could you send me all of the order information to sales.online@howarth-timber.co.uk so we can investigate and rectify this.
“Ordering/ creating an account was straightforward and the products arrived within the specified timeframe. Products were as expected and the delivery driver was really helpful and polite.
The only criticism I would have is that there was no confirmation of delivery date at least 24 hours in advance, making it challenging to make arrangements for bulk items to be safely received.”
Thank you for taking the time to share your amazing experience with us. We will pass your feedback onto the team in branch who will be delighted to hear it! If there is anything else that we can help with, please get in touch.
We are sorry to hear that you were disappointed by your experience with us, thank you for identifying areas for improvement. We hope to welcome you back soon so that we can deliver the excellent service that we are known for.
Thank you for taking the time to share your amazing experience with us. We will pass your feedback onto the team in branch who will be delighted to hear it! If there is anything else that we can help with, please get in touch.
We are sorry to hear that you were disappointed by your experience with us, thank you for identifying areas for improvement. We hope to welcome you back soon so that we can deliver the excellent service that we are known for.
We are sorry to hear that you were disappointed by your experience with us, thank you for identifying areas for improvement. We hope to welcome you back soon so that we can deliver the excellent service that we are known for.
Thank you for taking the time to share your amazing experience with us. We will pass your feedback onto the team in branch who will be delighted to hear it! If there is anything else that we can help with, please get in touch.
Thank you for taking the time to share your amazing experience with us. We will pass your feedback onto the team in branch who will be delighted to hear it! If there is anything else that we can help with, please get in touch.
Thank you for taking the time to share your amazing experience with us. We will pass your feedback onto the team in branch who will be delighted to hear it! If there is anything else that we can help with, please get in touch.
Thank you for taking the time to share your amazing experience with us. We will pass your feedback onto the team in branch who will be delighted to hear it! If there is anything else that we can help with, please get in touch.
Thank you for taking the time to share your amazing experience with us. We will pass your feedback onto the team in branch who will be delighted to hear it! If there is anything else that we can help with, please get in touch.
“Ordering on line was easy, prices were competitive with others. Delivered very quickly. Quality of the timber sleepers is excellent.
All in all a no fuss, excellent service.
Only negative would be there was no communication regarding delivery date. Came home from work to find the materials neatly placed on the drive.”
Thank you for taking the time to share your amazing experience with us. We will pass your feedback onto the team in branch who will be delighted to hear it! If there is anything else that we can help with, please get in touch.
“Communication from Haworth Timber was excellent. They located great quality gravel boards and delivered them using a HIAB.
I would highly recommend this company.”
Thank you for taking the time to share your amazing experience with us. We will pass your feedback onto the team in branch who will be delighted to hear it! If there is anything else that we can help with, please get in touch.
Thank you for taking the time to share your amazing experience with us. We will pass your feedback onto the team in branch who will be delighted to hear it! If there is anything else that we can help with, please get in touch.
Thank you for taking the time to share your amazing experience with us. We will pass your feedback onto the team in branch who will be delighted to hear it! If there is anything else that we can help with, please get in touch.
Thank you for making us aware of this incident, it will be investigated, and corrective training will be provided. We apologise for the inconvenience that this has caused you. Please could you send me all of the order information to sales.online@howarth-timber.co.uk.
Thank you for taking the time to share your amazing experience with us. We will pass your feedback onto the team in branch who will be delighted to hear it! If there is anything else that we can help with, please get in touch.
Thank you for taking the time to share your amazing experience with us. We will pass your feedback onto the team in branch who will be delighted to hear it! If there is anything else that we can help with, please get in touch.
Thank you for taking the time to share your amazing experience with us. We will pass your feedback onto the team in branch who will be delighted to hear it! If there is anything else that we can help with, please get in touch.
“It is unfortunate that I am being asked to give a review when I’ve not even received my goods yet it was promised two days ago was not delivered when I made enquiries. I told it was gonna be delivered two days later and I still haven’t got my order.”
We are sorry to hear that you were disappointed by your experience with us, thank you for identifying areas for improvement. We hope to welcome you back soon so that we can deliver the excellent service that we are known for.
