With over 180 years' trading experience, the Howarth Timber Group has grown to provide not only the widest range of products, but expertise, service and knowledge you can rely on.
“Easy and quick on line ordering process. Delivery was arranged quicker than anticipated. Driver was very helpful and managed to delivery over wall to exact place in the garden required. Would definitely use again.”
“Placed order online for a product which it would appear howarth didn't have in stock at the branch near me. It said 3-7 days. When I enquired after 3 days about when I could expect the order, they Couldnt advise of any delivery date - said they wouldn't know until a driver had been to a different depot the following day. Ended up cancelling the order and getting a refund which was duly processed and getting compost from another supplier who delivered the next day.”
“Ordered 20 sleepers. Service was great. Telephone call to let me know when they were coming and arrived first thing in the morning would use again and definitely over the larger companies”
“Ordered on the Tuesday arrived on the Thursday so speedy service. Would be 5 stars but had no idea it was coming on the Thursday as had no communication.”
“From start to finish really good, easy to call in and talk to someone at the branch then reconfirm order by phone! delivery was then prompt well within 3-5 days and was very neat in placing them on the drive!”
“Excellent customer service, prompt delivery, product was fab and courteous delivery driver. Absolutely nothing to moan about. Would definitely recommend.
Thx Howarth”
Thank you for taking the time to share your amazing experience with us. We will pass your feedback onto the team in branch who will be delighted to hear it! If there is anything else that we can help with, please get in touch.
Thank you for taking the time to share your amazing experience with us. We will pass your feedback onto the team in branch who will be delighted to hear it! If there is anything else that we can help with, please get in touch.
Thank you for taking the time to share your experience with us. We will pass your feedback onto the team in branch. If there is anything else that we can help with, please get in touch.
Thank you for taking the time to share your amazing experience with us. We will pass your feedback onto the team in branch who will be delighted to hear it! If there is anything else that we can help with, please get in touch.
Thank you for taking the time to share your amazing experience with us. We will pass your feedback onto the team in branch who will be delighted to hear it! If there is anything else that we can help with, please get in touch.
“Despite checking delivery dates before ordering I was contacted three days later saying that there had been a glitch in the online system and my delivery had not been scheduled and now they were too busy to meet the order date. After expressing my frustration I haven’t moved the delivery date back to suit my availability and despite promises from the agent I have not had a phone call or email confirming the new date. All the time having paid for the product weeks ago. Who knows if I will get the product this time round!”
Thank you for making us aware of this incident, it will be investigated, and corrective training will be provided. We apologise for the inconvenience that this has caused you. Please could you send me all of the order information to sales.online@howarth-timber.co.uk.
