Name: Howarth Timber
Address: Howarth Timber, 29 Doncaster Road, Wakefield, Wakefield
Rating: 4.52

“Service was very good ring up to ask questions lady checked all the info she has and clarified only issue was it was flat packed and that wasn’t made clear as I would have paid for assembly if it had been offered .. instruction weren’t great but the product is good quality etc”

Helpful Report

Posted 6 months ago

Thank you for taking the time to share your feedback. We're pleased to hear about your experience and appreciate you highlighting areas where we can improve. At Howarth Timber, we're always looking for ways to enhance our customer service and ensure our customers receive the support they need when ordering with us. Your feedback is valuable to us, and we hope to provide an even better experience on your next visit.

Posted 3 weeks ago

“So, ordered 2 x garden fence posts. Excellent quality but very expensive delivery charge. £ 20.00 for 2 posts. Oh well at least we got the fence finished off. Thanks anyway...”

Helpful Report

Posted 6 months ago

Thank you for taking the time to share your feedback. We're pleased to hear about your experience and appreciate you highlighting areas where we can improve. At Howarth Timber, we're always looking for ways to enhance our customer service and ensure our customers receive the support they need when ordering with us. Your feedback is valuable to us, and we hope to provide an even better experience on your next visit.

Posted 3 weeks ago

“My experience with Howarth Timber merchants, could not be faulted my online ordering was straightforward.My delivery turned up on the correct date, where the driver was more than helpful to place the materials as far down my drive as he could,which was a great help to me. I am now planning some more work and I will contacting Hogwarts again .”

Helpful Report

Posted 6 months ago

Thank you for your lovely feedback! We're delighted to hear you had a positive experience with our team and were happy with the service provided. At Howarth Timber, we pride ourselves on delivering excellent customer service and providing quality materials to our customers. We really appreciate your support and look forward to welcoming you back to your local branch soon.

Posted 3 weeks ago

“Worthwhile product and delivery on time”

Helpful Report

Posted 7 months ago

Thank you for your lovely feedback! We're delighted to hear you had a positive experience with our team and were happy with the service provided. At Howarth Timber, we pride ourselves on delivering excellent customer service and providing quality materials to our customers. We really appreciate your support and look forward to welcoming you back to your local branch soon.

Posted 3 weeks ago

“Everything clear on website. Easy ordering for delivery or click and collect. Good range. I'm store staff are helpful and friendly. Only suggestion is to add what length wood comes in - although ordered per meter it would be useful to know longest length available, and sometimes it is easier to just order full lengths.”

Helpful Report

Posted 7 months ago

Thank you for taking the time to share your feedback. We're pleased to hear about your experience and appreciate you highlighting areas where we can improve. At Howarth Timber, we're always looking for ways to enhance our customer service and ensure our customers receive the support they need when ordering with us. Your feedback is valuable to us, and we hope to provide an even better experience on your next visit.

Posted 3 weeks ago

“The Chippings I ordered were perfect for the job and at a very good price. The delivery driver was very helpful and placed the bulk bags just where I wanted them. My only criticism is that I asked for a specific delivery date on the order form and confirmed that via email, but unfortunately I didn't receive any confirmation email/message from the company. So I was left wondering when the stones would arrive. Thankfully they did arrive on the day that I had requested .”

Helpful Report

Posted 7 months ago

Thank you for taking the time to share your feedback. We're pleased to hear about your experience and appreciate you highlighting areas where we can improve. At Howarth Timber, we're always looking for ways to enhance our customer service and ensure our customers receive the support they need when ordering with us. Your feedback is valuable to us, and we hope to provide an even better experience on your next visit.

Posted 3 weeks ago

“Unfortunately the delivery lorry couldn't fit down our track but luckily I had their best driver and he dropped it as far down the track as he could for me to handball it to where I needed it”

Helpful Report

Posted 7 months ago

Thank you for taking the time to share your feedback. We're pleased to hear about your experience and appreciate you highlighting areas where we can improve. At Howarth Timber, we're always looking for ways to enhance our customer service and ensure our customers receive the support they need when ordering with us. Your feedback is valuable to us, and we hope to provide an even better experience on your next visit.

Posted 3 weeks ago

“Very good service & good price. It turned up a day early- which could've been a problem as I had 5 tonnes of gravel on my drive to move unexpectedly. BUt no real problem as I had the time anyway. Driver was very friendly and tried as much as he could to accomodate a very dificult and tight drop in a big truck. Would use again”

Helpful Report

Posted 7 months ago

Thank you for taking the time to share your feedback. We're pleased to hear about your experience and appreciate you highlighting areas where we can improve. At Howarth Timber, we're always looking for ways to enhance our customer service and ensure our customers receive the support they need when ordering with us. Your feedback is valuable to us, and we hope to provide an even better experience on your next visit.

Posted 3 weeks ago

“Delivery always spot on, but seems everytime I order a particular size hardcore I am sent the wrong size! Twice it has happened now, not sure why this happens when my order is correct but sent the wrong item?! Puts me off ordering again, no paperwork came with last delivery, was put on my driveway 3 days earlier than expected so woke up to them sat there!”

Helpful Report

Posted 7 months ago

Thank you for bringing this to our attention. We're sorry to hear that your experience did not meet expectations. At Howarth Timber, we strive to provide excellent customer service and a reliable range of timber and building materials. We take all feedback seriously and would welcome the opportunity to investigate your concerns further. Please contact our team with more details so we can work towards a resolution.

Posted 3 weeks ago

“Generally the experience was overall excellent the only downside was the lack of communication, I didn't receive any text or email to say that the items were ready to collect although upon arrival at the branch service was prompt and the goods were ready, one piece of the decorative moulding was not too good but as I only needed short lengths it was usable, would certainly use the branch again.”

Helpful Report

Posted 7 months ago

Thank you for taking the time to share your feedback. We're pleased to hear about your experience and appreciate you highlighting areas where we can improve. At Howarth Timber, we're always looking for ways to enhance our customer service and ensure our customers receive the support they need when ordering with us. Your feedback is valuable to us, and we hope to provide an even better experience on your next visit.

Posted 3 weeks ago

“As helpful as ever”

Helpful Report

Posted 8 months ago

Thank you for your lovely feedback! We're delighted to hear you had a positive experience with our team and were happy with the service provided. At Howarth Timber, we pride ourselves on delivering excellent customer service and providing quality materials to our customers. We really appreciate your support and look forward to welcoming you back to your local branch soon.

Posted 3 weeks ago

“9 of 100 feather edge boards were damaged. Delivery and other items were fine. Can I get them exchanged at the Ashton depot?”

Helpful Report

Posted 1 year ago

Thank you for taking the time to share your feedback. We're pleased to hear about your experience and appreciate you highlighting areas where we can improve. At Howarth Timber, we're always looking for ways to enhance our customer service and ensure our customers receive the support they need when ordering with us. Your feedback is valuable to us, and we hope to provide an even better experience on your next visit.

Posted 3 weeks ago

“Great service from my local depot, ordering online for something extra was easy and delivery prompt and no fuss. The only reason I haven't given it 5 stars is the notification process for texts is after the event. I had 2 deliveries, the first one was delivered earlier than expected, I only realised because a text arrived telling me it was on its way, only to find it was already outside. Second delivery on the day I expected but text to tell me it was out for delivery arrived an hour later than the actual delivery. Either sort it out or don't waste your money on texts!”

Helpful Report

Posted 1 year ago

Thank you for taking the time to share your feedback. We're pleased to hear about your experience and appreciate you highlighting areas where we can improve. At Howarth Timber, we're always looking for ways to enhance our customer service and ensure our customers receive the support they need when ordering with us. Your feedback is valuable to us, and we hope to provide an even better experience on your next visit.

Posted 3 weeks ago

“Easy ordering, fast delivery but left in front garden path with no protection, even though a note on the door said to deliver at side entrance where were sitting out!”

Helpful Report

Posted 1 year ago

Thank you for taking the time to share your feedback. We're pleased to hear about your experience and appreciate you highlighting areas where we can improve. At Howarth Timber, we're always looking for ways to enhance our customer service and ensure our customers receive the support they need when ordering with us. Your feedback is valuable to us, and we hope to provide an even better experience on your next visit.

Posted 3 weeks ago

“no phone call to us day or date of delivery just luck that we were at home I placed the order and as far as i remember i had a e-mail to say it had been placed and that was all i heard thats why i did not give 5 stars”

Helpful Report

Posted 1 year ago

Thank you for taking the time to share your feedback. We're pleased to hear about your experience and appreciate you highlighting areas where we can improve. At Howarth Timber, we're always looking for ways to enhance our customer service and ensure our customers receive the support they need when ordering with us. Your feedback is valuable to us, and we hope to provide an even better experience on your next visit.

Posted 3 weeks ago

“bought a bunch of sleepers, they look good, be aware some come with slightly rounded sides and bark, but hey what do you expect - wood grows on trees. Delivery was ontime and the driver was friendly. I know I will use them again as long as the price is right because I need more sleepers”

Helpful Report

Posted 1 year ago

Thank you for taking the time to share your feedback. We're pleased to hear about your experience and appreciate you highlighting areas where we can improve. At Howarth Timber, we're always looking for ways to enhance our customer service and ensure our customers receive the support they need when ordering with us. Your feedback is valuable to us, and we hope to provide an even better experience on your next visit.

Posted 3 weeks ago

“The delivery didnt arrive on the day promised. However Peter was very apologetic and sorted it out for first delivery next morning and that arrived as promised so all good. Received a follow up call to ensure I was happy and given delivery charge refund. Would use again.”

Helpful Report

Posted 1 year ago

“They don't advise of delivery date and approx time before arriving. Everything else was spot on and would recommend.”

Helpful Report

Posted 1 year ago

“Very satisfactory products delivered by a very friendly chap. My only small gripe is the lack of an advance warning of delivery, rather than a notification when my order was already out for delivery.”

Helpful Report

Posted 1 year ago

“Very good product quality throughout my order and a speedy delivery. The only thing lacking was communication to notify me of the delivery day ahead of time. Thankfully someone was at the address but this could have been an issue otherwise.”

Helpful Report

Posted 1 year ago

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Howarth Timber Reviews

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