With over 180 years' trading experience, the Howarth Timber Group has grown to provide not only the widest range of products, but expertise, service and knowledge you can rely on.
“The timber fencing arrived with two pieces broken the quality of the wood is absolutely shocking .for the price I certainly won't be be ordering anything else through your company
Regards Ronald MacLean”
“Job delayed, due to small tool not in the box of.screws supplied that adapts to drill, and missing corner metal joins , delivered by post days later, rebook person building decking again
And I having to do a 24 round trip to another supplier with screws with the bit inside so he could get on with the job , also I was disappointed to see on the invoice you have charged me delivery, when I had spent well over the free delivery over £150. Mark, what would have been a two day job as turned into nearly over a week , when I can get my builder back next week, half done and dangerous, my husband dealt with Howarth's for years and always been satisfied, but let down this time .
Regards
Carol Pearce (Mrs)”
Good morning
I'm sorry your project was delayed, one of the items on your order came directly from the supplier Assa Abloy which meant there was a delivery charge for that item, which is why that item came through the post. The rest of your order was free delivery as it was all coming from the Thorne branch. We do value your feedback so I will pass on your comments about the missing tool from the box of screws to the Thorne branch.
“Timber was exactly as required and the delivery came in good time. The delivery driver was extremely friendly and very helpful. I would definitely use Howarth again!”
“The wood was discoloured. You could tell its been outside rather than uncovered over.
Damaged. Not the best Wood ever ever brought. Definitely think twice about buying again from you guys.”
“I was very pleased with my first time timber purchase from this company. The service during online ordering and during the process of personal collection was first class, and the quality of the timber provided was also very high standard. I asked for the lengths to be cut for easier car transport and this was also handled perfectly. Well done!”
“Bought some fence panels online, free delivery and the guys brought them to where they were needed. Realised I'd messed up and ordered the wrong ones. Howarth Timber were great and really helpful, sorted the order for the correct ones and delivered those and picked up the old ones at the same time, and refunded within a couple of days. Panels are really good quality and look good. Great service, will use again.”
“Purchased some wood for our shed and cwent to collect, very helpful staff. Went to the collection point for me and popped it in my car. The lads have a great working relationship, they were interacting with each other in a professional and joking manner... very respectful too which as a women going somewhere like this on your own can feel a little intimidating, not sure where i needed to be for my collection, they even escorted me to a parking bay. Cant fault them.”
