Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,430 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,430 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

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Hortology 5 star review on 15th September 2026

881

Anonymous

Anonymous // 01/01/2019

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“I bought 5 beautiful plants and couldn't be any happier with them and I'm already planning my next order”

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Posted 3 years ago

“Excellent!! Thanks for making my cousin’s birthday a little sweeter :)”

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Posted 3 years ago

“Just excellent”

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Posted 3 years ago

“Beautiful plant, carefully packaged and delivered. I'm so happy with my purchase! Brightens my room and the guides for plant preferences were so helpful. Definitely will return here for more greenery!”

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Posted 3 years ago

“A gorgeous Plant was delivered to my door in record time! I love my new lush Philodendron. Thank you very much indeed Hortology - I will be ordering more! 🌱”

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Posted 3 years ago

“Lovely pots, quick delivery.”

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Posted 3 years ago

“This pot is really nice and trendy at the moment with the green. I put a large plant in it and put it in the bathroom. Looks amazing.”

Hortology 5 star review on 30th May 2023

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Posted 3 years ago

“Plant and pot arrived in great condition - sent as a gift, which the recipient was thrilled with. Customer services were incredibly helpful in letting me know I had picked the wrong size pot for my order and helping me get it fixed without delaying the order. Highly recommended, will use this company again!”

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Posted 3 years ago

“Have never used this company before. Was delighted with the design and quality of the product- will definitely use again.”

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Posted 3 years ago

“Great delivery, and beautiful pots. Love that you can add a gift message. However frustratingly I am not recovering my 10% discount on submitting the review!”

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Posted 3 years ago

Hello Ashna, Thank you for your order and review. We do sometimes offer a thank you for leaving a review and this would be shown on the review website immediately after hitting submit. We can see the code was generated for you and we have reached out directly to you with the code. Your Hortology team

Posted 3 years ago

“The Charlotte plant pots were as beautiful as I'd hoped, and they arrived well-packaged and safely. I will order from hortology again.”

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Posted 3 years ago

“Colour much darker than I expected. Good value and well made. Did keep as they looked very nice.”

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Posted 3 years ago

“I now have 6 plant babies from Hortology. Each one arrived quickly and in brilliant condition, and they have all gone on to thrive. The pots are beautiful too; I love the variety. Very happy with my purchases, I’m a loyal customer now.”

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Posted 3 years ago

“Beautiful, healthy plants.”

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Posted 3 years ago

“Plants arrived in great condition! Customer service was wonderful.”

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Posted 3 years ago

“I ordered a Christmas cactus and succulent repotting mix for my aloe vera plants. Both the aloe vera plants and the cactus are doing wonderfully (4 months later). Very happy, I will use Hortology again for plant-related purchases.”

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Posted 3 years ago

“Great selection of pots”

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Posted 3 years ago

“Delivered quickly and items just as described.”

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Posted 3 years ago

“The plants arrived well-packaged and in good condition.”

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Posted 3 years ago

“Plants arrived early in excellent condition. Very well packed. Really delighted with purchase.”

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Posted 3 years ago

Hortology is rated 4.8 based on 9,430 reviews