Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,375 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,375 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

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Hortology 5 star review on 7th June 2026

Laura N

Hortology 5 star review on 12th April 2026

Ayezah Y

Hortology 5 star review on 18th February 2026

Gary L

Hortology 5 star review on 18th January 2026

Katya

874

Anonymous

Anonymous // 01/01/2019

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English

“Fanastic service, lovely plants in really good condition.”

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Posted 3 years ago

“Very pleased. Well palcked to reduce risk of damage.”

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Posted 3 years ago

“Everything arrived promptly and in great condition. Very pleased with my first order and I’ll definitely be a repeat customer.”

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Posted 3 years ago

“Pre-purchase advice was very helpful and reply received quickly. Plants arrived in excellent condition, looking incredibly healthy- hope I can keep them looking as good.”

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Posted 3 years ago

“We are extremely pleased with both items purchased. The service was excellent and will use Hortology again. Many thanks”

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Posted 3 years ago

“New customer and wasn't sure what to expect but my first order was processed quickly, delivered well protected and packed, and the houseplant I chose was very healthy and was a good size with good shiny healthy foliage. So a good first experience and I would certainly buy more plants when needed.”

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Posted 3 years ago

“Great delivery”

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Posted 3 years ago

“Fast delivery, plant pot as described”

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Posted 3 years ago

“Plants arrived promptly in very good condition. Carefully packed. Excellent service.”

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Posted 3 years ago

“Love the plant I received. Very happy.”

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Posted 3 years ago

“Great pots!”

Hortology 5 star review on 12th May 2023

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Posted 3 years ago

“I bought the Japanese bird's nest fern from Hortology and it arrived nicely packed with no damages. The plant looks so healthy and is a great addition to my house plant collection.”

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Posted 3 years ago

“Such a beautiful pot”

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Posted 3 years ago

“Fabulous pots - they look beautiful, are very lightweight, ordering was easy and delivery very quick and easy. Have already recommend Hortology to others”

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Posted 3 years ago

“So far so good. Lovely indoor plants delivered and packed really well. Happy enough to have gone back and placed a second order last weekend. :)”

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Posted 3 years ago

“Delivered with care. Thank you.”

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Posted 3 years ago

“Great customer service, prompt delivery and plant arrived in excellent condition!”

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Posted 3 years ago

“i ordered two large indoor planters the number of pots suited to my requirements that were available was excellent across a very broad price range, the information given to ensure you purchase the correct size pot for your plants was also very useful. My pots arrived quickly and in good order this was mainly down to the way the pots were packed which was again excellent.One slight warning to any potential purchaser of indoor pots the internal diameter of the pots i purchased was given as 23cm the actual diameter of the pot i received was 23cm one way 25cm across the other the pots are not perfectly round in fact mine were slightly eliptical the pots i purchased are hand made and it does state this on the site that the pots may show some degree of shape/size destortion i am quite happy that this was made clear prior to my purchase.If you do require a pot that is completely exact in size and shape call and speak to the guys at Hortology before you order.overall excellent service and product from a very good and efficient company.”

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Posted 3 years ago

“I am delighted with my recent purchases of both plants, ceramic pots and clay pebbles. My orders were delivered very securely packed thereby my orders were received intact and undamaged. It is clear to see the plants are extremely healthy and grown with the utmost care and the pots are of good quality exactly as displayed on Hortology's website that is why I followed up with another order. Highly recommend this company's supply and service and going forward I will continue to use them.”

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Posted 3 years ago

“Above my expectations! I ordered several pots including a hanging pot, plus two fern-like plants. All were top quality. I was particularly pleased with the plants as I've ordered online from other companies before and been disappointed by the size and quality. These were excellent. I will definitely order from Hortology again and can highly recommend them. Also, I received them just two days after ordering - amazing.”

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Posted 3 years ago

Hortology is rated 4.8 based on 9,375 reviews