Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,375 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,375 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

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Hortology 5 star review on 7th June 2026

Laura N

Hortology 5 star review on 12th April 2026

Ayezah Y

Hortology 5 star review on 18th February 2026

Gary L

Hortology 5 star review on 18th January 2026

Katya

874

Anonymous

Anonymous // 01/01/2019

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English

“very efficient service with a wide range on offer and easily displayed.”

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Posted 3 years ago

“No problems at all. All my plants that I have purchased from you are doing well. If I had space I would be purchasing more. I'll be back. Keep up the good work.”

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Posted 3 years ago

“Nice plant good quality”

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Posted 3 years ago

“I ordered a wild banana plant and a pot and am very happy with both. I also like the way 'shop the look' is presented. This helps with inspiring customers to get the complete look if they want to .”

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Posted 3 years ago

“Fabulous pot but isn’t watertight. The price is a bit steep but paid as couldn’t find the right sized pot elsewhere”

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Posted 3 years ago

“Great products and quick delivery.”

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Posted 3 years ago

“Pretty happy, pots are shot with studio lighting and look much much darker in your own home though.”

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Posted 3 years ago

“Great healthy plants and quick delivery.”

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Posted 3 years ago

“I used Hortology for the 1st time- ordering 2 pots to plant my orchids in. They arrived in very good time, superbly packed to keep them safe and are really good value. You can't ask for more and I will definitely use them again soon.”

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Posted 3 years ago

“Purchased Eileen Plant Bowls - Ridged Cement & Dorant Refined Oval Plant Bowls . Items arrived very well pack & are well made .”

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Posted 3 years ago

“My houseplant hardware arrived in great condition in fine for my birthday gift.”

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Posted 3 years ago

“As ever, a brilliant experience with Hortology - plants are always fabulous and the customer service is great.”

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Posted 3 years ago

“Superb healthy plants beautiful. Highly recommend😊”

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Posted 3 years ago

“Very pleased with my Polyscias Fabian, looks even better than in the photos! Arrived in top condition well packaged.”

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Posted 3 years ago

“Really good quality pots, have not bought plants from here yet but very encouraged by the customer service”

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Posted 3 years ago

“Amazing service by Hortology! The plant information is super helpful to guide what works best, plus the diameter of pot can be matched to a stunning range of plant pots also available. Everything arrived within 48 hours, with great packaging - the plant is in excellent condition and is thriving already. Highly recommended!”

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Posted 3 years ago

“Great plants and great service”

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Posted 3 years ago

“Can’t fault my plants! I received them packaged with absolute care in lush healthy condition. Really pleased with my experience. Even if you have to wait for your desired plants to be available it is well worth the wait! Great company with gorgeous plants. 🌱🪴”

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Posted 3 years ago

“Plant was delivered quickly and in the time that was given. Plant looks to be healthy. Would buy again from here.”

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Posted 3 years ago

“Unfortunately my cactus had one of the big leaves snapped of.”

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Posted 3 years ago

Hello Rhona, Thank you for your order and review. We are sorry to hear your cactus arrived with some damage/scarring. We have reached out directly to resolve this. Your Hortology team

Posted 3 years ago

Hortology is rated 4.8 based on 9,375 reviews