Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,440 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,440 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

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Hortology 5 star review on 11th September 2026

879

Anonymous

Anonymous // 01/01/2019

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“My friend was very pleased with her gift”

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Posted 1 month ago

“My items were sent so quickly, thank you”

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Posted 1 month ago

“I love the Japanese bamboo!! Excellent wrapping with care!! You are Excellent Shop!”

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Posted 1 month ago

“Very happy with Hortology. The plants arrived quickly, and were very well packed. They are gorgeous and I am looking forward to seeing them grow. Will definitely shop here again.”

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Posted 1 month ago

“Exactly what I needed. Very well packed and arrived quickly. Now repotted plant and it is looking good.”

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Posted 1 month ago

“Excellent from start to finish, Hortology delivered from a great website and attentive customer service to delivery. I would definitely recommend and will use again.”

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Posted 1 month ago

“Lovely pot for the house, well wrapped”

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Posted 1 month ago

“These were bought as a birthday present and the recipient was absolutely delighted with them both. I found delivery very stressful as I wanted them for a specific date and the website gave absolutely no help with delivery dates, taking a rather cavalier attitude of seeming not to know or care. The delivery company notified me only the evening before they came. For the delivery problems I felt I had to give a lower rating, but the products were excellent.”

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Posted 1 month ago

“Excellent service.”

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Posted 1 month ago

“I’m very impressed of the quality and beautiful plant 🥰👌🏼👌🏼❤️❤️❤️”

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Posted 1 month ago

“Great looking pot. Lovely colour. Shows off my artificial plant really well.”

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Posted 1 month ago

“Plant arrived in good time & packed well. Lovely healthy plant with the plant food I ordered”

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Posted 1 month ago

“I ordered an indoor pot for plant from Hortology and I was so delighted I immediately ordered another. However when the second one arrived it was broken I emailed Hortology with a photograph and the immediately sent me another. I must say I cannot fault the packaging. I am delighted with my pots and would throughly recommend the company.”

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Posted 1 month ago

“I have purchased a few beaultifull large planters . Excellent customer service Highly recommend.”

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Posted 1 month ago

“Great communication and customer service. Admire my new plant pot every time I walk past it!”

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Posted 1 month ago

“Good experience!”

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Posted 1 month ago

“I am so pleased with the artiicial plant I ordered from Hortology. We are away a lot, and I was tired of coming back to dead plants (I am known as the Grim Reaper of all houseplants in any case), but we do like a bit of greenery, so I decided to risk a false one. I was unsure as to whether I would like it, but I LOVE it! So realistic, hard to distinguish from the real thing other than I don't have to feel guilty about it when we are away! Nice pot, too, and very reasonably priced. I did have to use AI to help me choose the right size, but the result is perfect. Pity I wasn't eligible for the dust glove, but I guess my plant would be difficult to clean with one of those. Now thinking of where else I can put another artificial plant ...”

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Posted 1 month ago

“Had a really lovely experience with Hortoligy and will order again! The plants are great quality, they arrived super well packaged and communcation around delivery was great too. Very happy :)”

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Posted 1 month ago

“First time I have ordered a plant by post so waited in trepidation! Plant came securely fastened in box, lightly moist soil and looked perfect. So pleased, fantastic quality! Will definately order from this company again.”

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Posted 1 month ago

“Beautiful product”

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Posted 1 month ago

Hortology is rated 4.8 based on 9,440 reviews