Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,375 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,375 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

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Hortology 5 star review on 7th June 2026

Laura N

Hortology 5 star review on 12th April 2026

Ayezah Y

Hortology 5 star review on 18th February 2026

Gary L

Hortology 5 star review on 18th January 2026

Katya

874

Anonymous

Anonymous // 01/01/2019

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English

“Beautiful, great looking planters!”

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Posted 3 years ago

“The goods sent are as cheap as Amazon and arrived in a good state and we packaged well.”

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Posted 3 years ago

“Beautiful plant (Calathea) well packaged and travelled well. Very pleased will order again!”

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Posted 3 years ago

“Lovely pots, although I was hoping they would be more rust coloured than black. I feel the lip at the top is going to make them impossible to repot, which is very annoying given how expensive they were. There was a massive amount of packaging used.”

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Posted 3 years ago

“The pots look exactly (if not better) as advertised on the website. I was always altered to the status of my order. The pots arrived quickly, were carefully packaged, and look great.”

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Posted 3 years ago

“Plants delivered promptly and in excellent condition”

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Posted 3 years ago

“Kept me up to date about delivery. Safely delivered in very well packed. Delivered on time. Was a gift and my sister says she loved it. Although unfortunately it was the wrong size which was my mistake for the plant that she needed to put in it.”

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Posted 3 years ago

“The pot designs are beautiful. I am extremely happy with my indoor plant pots, Hortology offers lots of choice and designs which no other offers. I would highly recommend Hortology.”

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Posted 3 years ago

“So beautiful and great quality. Worth the price.”

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Posted 3 years ago

“I’ve had two lovely plants from Hortogy, a large fern and a spider plant. Packaging and postage amazing as the plant quality. The spider plant did have some fruit flies but Hortology have given me some advice re this.”

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Posted 3 years ago

“The order arrived quickly and brilliantly packed, everything was in pristine condition. The plants are great and very healthy. Have used Hortology before and will definitely use them again.”

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Posted 3 years ago

“Beautiful, unusual pots that look amazing and are great value.”

Hortology 5 star review on 29th April 2023

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Posted 3 years ago

“Fab - excellent communication, well packaged.”

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Posted 3 years ago

“Hortology is an exceptional website. In fact, one of the best e-commerce sites ive ever used. Products and customer support are also great.”

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Posted 3 years ago

“Good quality & quick delivery”

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Posted 3 years ago

“I absolutely loved the plants that arrived. They were in amazing condition and are thriving in our offices! Will definitely be ordering some more soon. Highly recommend.”

Hortology 5 star review on 28th April 2023

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Posted 3 years ago

“Ordered 3 plants, 2 ferns and a palm. When they arrived the compost in the pots was as dry a dust- no exaggeration. The ferns seem okay after TLC, the palm has die back on a few fronds. Will not use the company again, there are far better out there.”

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Posted 3 years ago

Hello Robert, Thank you for your order and review, this is the first we have heard of this and can only apologise. We shall reach out directly for photos of your palm so we can resolve this for you. Your Hortology team

Posted 3 years ago

“My order took a while to come, because of bank holidays and delivery delay. However, when received, the plants were well packaged and secure. The tips of some leaves had been knocked off, but I guess that's hard to avoid during transportation. The pots are amazing and I'm really loving the plants - and hopefully, they will enjoy their new home also! The website is easy to use and payment was painless. I like how they suggest pots for the plants!”

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Posted 3 years ago

“I received my order on time”

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Posted 3 years ago

“Very nice indoor plant pot design. Huge selection of styles and sizes you can’t find elsewhere.”

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Posted 3 years ago

Hortology is rated 4.8 based on 9,375 reviews