Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,204 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,204 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Hortology 5 star review on 18th January 2026

868

Anonymous

Anonymous // 01/01/2019

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English

“Very pleased with the two plant pots ordered. Even more impressed with the care in packing the pots to ensure safe arrival.”

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Posted 2 years ago

“Superb. ! My. planters are just what. I envisioned when I. viewed. them . Your. service, especially the. help. I. received from Shona ; she’s a credit to. the company. !”

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Posted 2 years ago

“I've ordred a couple of times from Hortology. The plants are always as described, in excellent condition, and delivered with care.”

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Posted 2 years ago

“Very impressed with the delivery and quality of the plants I received. Coconut plant looks amazing even after being packed in a cardboard box for shipping. Will definitely buy again especially as the cost of the plant was reasonable.”

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Posted 2 years ago

“Really beautiful range of pots and plants and packaged with so much care, overnight delivery to ensure the health of the plants too. Will definitely be buying again!”

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Posted 2 years ago

“A great range of Quality indoor house pots … easy ordering system and prompt delivery !”

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Posted 2 years ago

“Great selection of plants at good prices. We ordered 3 for our offices. Delivery took about a week but plants arrived as described and well-packaged. We're very happy with our purchase. Would recommend. Thank you!”

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Posted 2 years ago

“Absolutely in love with my new plant pot, worth every penny. It is sturdy and has a lovely heavy feel to it. Love the detail in each piece too (second purchase).”

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Posted 2 years ago

“Everything arrived in perfect condition”

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Posted 2 years ago

“Very prompt service. Loved the small plant pots I bought good quality & looked exactly like the photo on the website. Would recommend to friends & family”

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Posted 2 years ago

“Lovely little plant, looks great in my hanging planter, really good and quick service, well packaged and arrived safely”

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Posted 2 years ago

“Amazing value and amazing products- thanks you!”

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Posted 2 years ago

“Good service, quick response when required. Everything arrived nicely packaged.”

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Posted 2 years ago

“Beautiful plant pots. Fast, efficient and well packaged delivery. My first stop for plant pots.”

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Posted 2 years ago

“Reliable delivery, great selection of sizes of pots”

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Posted 2 years ago

“The five plants I ordered arrived on time, were well packaged and in excellent condition - I couldn't ask for more. Would definitely recommend Hortology to friends and family.”

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Posted 2 years ago

“Lovely glazed pot, looks great on the window sill”

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Posted 2 years ago

“Bought three plants, including a large monsters, all were in fabulous condition.”

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Posted 2 years ago

“Always excellent service from Hortology, and a wonderful range of plants, pots and other good things!”

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Posted 2 years ago

“I’ve bought hundreds of pounds worth of plants, pots and plant care products at Hortology over the last three years and I have never been disappointed. Their customer service is also always very helpful if there is ever an issue or delay. I definitely recommend!”

Hortology 5 star review on 17th March 2023

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Posted 2 years ago

Hortology is rated 4.8 based on 9,204 reviews