Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.84

4.8 Rating 8,252 Reviews

97 %

of reviewers recommend Hortology

Company Reviews

Metrics

Info

4.8

Based on 8,252 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Hortology 5 star review on 24th April 2024

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Hortology 5 star review on 17th April 2024

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Hortology 5 star review on 15th April 2024

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good quality product and really good condition and beautiful”

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Posted 4 hours ago

“Stylish plant pots and superb customer service. Arrived quickly and very well packaged.”

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Posted 2 days ago

“Excellent choice of plant pots. Easy to use website and very quick delivery. Pot arrived extremely well packaged and better than it appears in photos, quite exceeded my expectations. It looks stunning in my sitting room.”

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Posted 2 days ago

“Very happy with my purchase. Excellent customer service.”

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Posted 2 days ago

“Plants are lovely and heathy. They came very well packaged and delivered promptly.”

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Posted 2 days ago

“Great prices Super fast delivery Extremely well packaged”

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Posted 5 days ago

“Love these pots really nice upgrade for my living room definitely ordering more.”

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Posted 5 days ago

“Easy to follow site plants arrived in good condition would use them again”

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Posted 5 days ago

“Goods are nice!”

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Posted 6 days ago

“I love the pots that I ordered, they are really attractive. The plant was extremely well packaged and arrived without a scratch.”

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Posted 6 days ago

“Excellent service; I ordered a large pot which I'm delighted with, there was a small mark on the rim, but this was spotted when being packed and I was sent photos of the mark and offered a discount as it was the last one available. Much better than being disappointed on arrival!”

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Posted 6 days ago

“A nice organisation, very prompt and efficient. Lovely product”

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Posted 6 days ago

“There was a delay with our delivery due to one item being damaged but when the pots arrived we were delighted. Good looking and great quality. Hortology offers a wide range of products and I know where I will shop for my next pot now. Thank you.”

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Posted 6 days ago

“The dragon plant I ordered arrived well packed and so far...2weeks...it is looking good. Excellent service and healthy plant.”

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Posted 1 week ago

“I've ordered from Hortology several times before and I go back because: a) their plants are always as described and in top condition and have continued to grow well, b) they have an amazing range of pots, all well described, and so I feel I'm confident about what I'm getting. This time was no different - I'm really happy with my new pots.”

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Posted 1 week ago

“Carefully packaged great quality”

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Posted 1 week ago

“Very professional and helpful and came up with the goods!”

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Posted 1 week ago

“Fast delivery and very happy with the pots. Will definitely shop again.”

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Posted 1 week ago

“Beautful plant - really healthy, excellent service and will definitely buy again from them.”

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Posted 1 week ago

“I love Hortology- the plants are always in excellent condition when they arrive and are very well packaged- the pots are beautiful too and I have always been able to find the plants I want. With my last order, someone contacted me to check i had ordered the right sized pots as they were too small for the plants I'd bought. The pots were for plants I already own but I really appreciated that Hortology took the time to contact me and check before they sent out my order. The Pick & Mix promotion was great value too- I am a very satisifed customer!”

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Posted 1 week ago

Hortology is rated 4.8 based on 8,252 reviews