Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,442 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,442 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

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Hortology 5 star review on 28th September 2026

880

Anonymous

Anonymous // 01/01/2019

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“Great products (indoor pots) at a good price. Would definitely recommend!”

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Posted 6 years ago

“Excellent service. After pots being delivered to wrong address. My fault for not spotting house name missing, the company ordered two more, at no cost, and they were delivered a few days later. Many thanks. I will definitely use Horology again.”

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Posted 3 days ago

“Good company speedy delivery and well packaged”

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Posted 5 days ago

“Excellent choice of items with good filters to search for the size, colour and shape of pot you want. Prompt delivery and exceptionally good packaging.”

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Posted 6 days ago

“I always order from Hortology, product and service are great. My last plant did come with some damaged stems, but I would recommend. Thanks”

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Posted 1 week ago

“excellent items,cannot fault this exchange, delivery reeceived within a couple of days!”

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Posted 1 week ago

“Lovely quality pot and extremely well packaged. Hortology also delayed our delivery by several weeks as requested due to our holiday.”

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Posted 1 week ago

“Really good came quickly, great selection and epic stuff”

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Posted 2 weeks ago

“The plot arrived quickly and in great condition. The team notice a small chip before shipping, emailed to let me know and offered a discount. Really great service, couldn't recommend using them more!”

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Posted 2 weeks ago

“I absolutely love Hortology’s products. The plants are excellent quality, beautifully packaged, and the customer service and delivery have both been outstanding.”

Hortology 5 star review on 23rd September 2026

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Posted 2 weeks ago

“Simply the best”

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Posted 2 weeks ago

“I've bought dozens of kits from Hortology and as usual they're fantastic each time! I'm sure I'll be purchasing more pots and plants soon.....”

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Posted 2 weeks ago

“I always received great plants and great service from this company. Thank you.”

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Posted 3 weeks ago

“The plant is quite healthy and greeny Price - fairly reasonably Transportation: Excellent-well boxed and everything intact”

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Posted 3 weeks ago

“The Hortology team took great care to ensure my pot was perfect after I ordered it. Thank you.”

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Posted 3 weeks ago

“plants nice and arrived in good box / delivered speedily. alot of plastic though. possible to wrap plants in paper / strong paper padding.”

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Posted 3 weeks ago

“This was my first time ordering plants online and wow! The plant arrived packaged so securely there was no way it could have gotten damaged in transit. The pot is absolutely stunning, and the plant itself was perfect, clearly well cared for. Amazing! X”