Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,410 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,410 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

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Hortology 5 star review on 11th August 2026

Simon A

Hortology 5 star review on 7th June 2026

Laura N

Hortology 5 star review on 12th April 2026

Ayezah Y

Hortology 5 star review on 18th February 2026

Gary L

875

Anonymous

Anonymous // 01/01/2019

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“Great products (indoor pots) at a good price. Would definitely recommend!”

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Posted 6 years ago

“Great looking pot. Lovely colour. Shows off my artificial plant really well.”

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Posted 11 hours ago

“Plant arrived in good time & packed well. Lovely healthy plant with the plant food I ordered”

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Posted 12 hours ago

“I ordered an indoor pot for plant from Hortology and I was so delighted I immediately ordered another. However when the second one arrived it was broken I emailed Hortology with a photograph and the immediately sent me another. I must say I cannot fault the packaging. I am delighted with my pots and would throughly recommend the company.”

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Posted 15 hours ago

“I have purchased a few beaultifull large planters . Excellent customer service Highly recommend.”

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Posted 18 hours ago

“Great communication and customer service. Admire my new plant pot every time I walk past it!”

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Posted 1 day ago

“Good experience!”

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Posted 1 day ago

“I am so pleased with the artiicial plant I ordered from Hortology. We are away a lot, and I was tired of coming back to dead plants (I am known as the Grim Reaper of all houseplants in any case), but we do like a bit of greenery, so I decided to risk a false one. I was unsure as to whether I would like it, but I LOVE it! So realistic, hard to distinguish from the real thing other than I don't have to feel guilty about it when we are away! Nice pot, too, and very reasonably priced. I did have to use AI to help me choose the right size, but the result is perfect. Pity I wasn't eligible for the dust glove, but I guess my plant would be difficult to clean with one of those. Now thinking of where else I can put another artificial plant ...”

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Posted 2 days ago

“Had a really lovely experience with Hortoligy and will order again! The plants are great quality, they arrived super well packaged and communcation around delivery was great too. Very happy :)”

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Posted 3 days ago

“First time I have ordered a plant by post so waited in trepidation! Plant came securely fastened in box, lightly moist soil and looked perfect. So pleased, fantastic quality! Will definately order from this company again.”

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Posted 3 days ago

“Beautiful product”

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Posted 4 days ago

“The watering can is well made and attractive. A. bit smaller than I had anticipated (measure what .7L means before ordering). There is a design fault: nothing to stop the water spilling from the front when you tip the full can forward.”

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Posted 4 days ago

“Great service from Hortology. No issues and quick delivery. Would recommend....thank you!”

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Posted 1 week ago

“Everything came packaged very securely and safely, I'm impressed and would definitely order from here again”

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Posted 1 week ago

“Always has stylish and inspiration plants and really unique and beautiful pot options”

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Posted 1 week ago

“A beautiful, unusual plant with stunning marbled stems. It arrived quickly, was exceptionally well packaged, and was in excellent condition. A lovely addition to my collection—I'm very happy with both the plant and the service!”

Hortology 5 star review on 7th August 2026

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Posted 2 weeks ago

“I had been looking at a good number of websites to find exactly what I was looking for and Hortology came up trumps. I absolutely love the planter and the colours are perfect for my new kitchen. I will surely use them again the future.”

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Posted 2 weeks ago

“Lovely plant. Not keen on minimum order but can understand it. One off buy. Thank you”

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Posted 2 weeks ago

“Yet another fantastic product from Hortology”

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Posted 3 weeks ago

“Good company. Good products and helpful website.”

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Posted 3 weeks ago

“I have bought many beautiful plants and pots from Hortology. Boxes are substantial ensuring plants and pots are secure and always delivered in superb condition. I highly recommend Hortology, and thank you Hortology for all my gorgeous plants and pots.”

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Posted 3 weeks ago

Hortology is rated 4.8 based on 9,410 reviews