Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,293 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,293 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email
Queries Resolved In	2 - 3 Hours

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Hortology 5 star review on 3rd April 2026

870

Anonymous

Anonymous // 01/01/2019

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English

“Great products (indoor pots) at a good price. Would definitely recommend!”

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Posted 5 years ago

“Excellent product's, very pleased with. Everything! Delivery ,excellent! Packaging excellent!”

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Posted 18 hours ago

“Looks good. Exactly what I wanted.”

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Posted 1 day ago

“Plant pots I ordered are all as they appeared on website. Quality is very good and have got complements on them. Very happy.”

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Posted 2 days ago

“Great to deal with, goods arrived on time as stated, well and truly packed. I purchased 4 plant pots and liners.Very pleased with them all.”

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Posted 2 days ago

“My order was very well packaged, and of fantastic quality. I will be ordering from Hortology again, for sure.”

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Posted 2 days ago

“Superb Quality”

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Posted 4 days ago

“Good website that is easily to access, search & filter, straight forward checking out.”

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Posted 4 days ago

“Beautiful planters, colours just as described”

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Posted 5 days ago

“Promptly arrived. As expected.”

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Posted 5 days ago

“Gorgeous plant and pot, as always fabulous quality, well packed and delivered. I've used Hortology lots in the past and will continue to do so as well as recommending to family and friends. Excellent communication/customer service - 10/10! Thank you”

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Posted 1 week ago

“The Hortology Team was amazing! So helpful, providing me with lots of valubable information about my plant and pot choices. We even exchanged photos to help ensure it was exactly what I wanted! I love my plant, it's so healthy and my plant pot it sits is lovely too. I'm very happy! Thank you so much to the Team!”

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Posted 1 week ago

“Service was prompt, plant is beautiful.”

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Posted 1 week ago

“Hortology is a good site for purchasing plants and they arrive exactly as advertised and healthy too, I’m no longer going to purchase anywhere than from this site”

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Posted 1 week ago

“Great service from ordering to the packaging.”

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Posted 1 week ago

“Handsome pair of plants and almost identical which was what I wanted. The delivery man was also very helpful bringing them to the 6th floor by stair as our lift was out of order. As the Dracaene were quite an investment it would have been helpful to have notes on watering/exposure to sunlight etc. but i'm very peased overall.”

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Posted 1 week ago

“Great customer service, very responsive”

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Posted 1 week ago

“Very professional, delivery was fast and without issues I would order from Hortology again, their prices won't break the bank”

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Posted 1 week ago

“Lovely quality planting pot. Packaged very well and arrived by courier in perfect condition”

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Posted 1 week ago

“I’ve ordered quite a few plants from Hortology over the last year or two and the quality of the plants has always been outstanding. The packaging is really good and shipping is super fast in my experience. This time I ordered an Aloe Vera and the quality was again really good, I have to say though that I was a little disappointed with the size of the plant. I ordered the 15cm pot with a plant height of 50cm. The plant I received was not in a 15cm pot, it’s difficult to measure it with the plant in situ but it’s either 13cm or 14cm, it fits inside a 15cm ceramic pot with plenty of room to spare! The plant itself is basically 40cm from the base of the pot not 50cm! One single frond just about reaches 44cms but all the rest are 40cm or less. I do know that plants vary and that there is a ‘tolerance’ but if I had known that the ‘tolerance’ was this significant then I would probably have ordered the next size up! As it is this purchase has left me just a little disappointed as I wanted a substantial plant for a present. I think a 6cm or 10cm difference depending on how you look at it is really pushing it with regards to tolerances. Shame really!”

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Posted 1 week ago

“Speed of delivery was amazing. From point of order to delivery to my home -less than 24hrs! Awesome. Also the product I ordered was cheaper at Hortology than any other site I visited.”

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Posted 2 weeks ago

Hortology is rated 4.8 based on 9,293 reviews