Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,417 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,417 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

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Hortology 5 star review on 22nd August 2026

878

Anonymous

Anonymous // 01/01/2019

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“Plant arrive quickly and very well packed and in brilliant conditions I always go to them for house plants”

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Posted 11 months ago

“I have been looking for pot liners for some time and could not find the right size in any of the local garden centres. Found exactly what I wanted at Hortology, they arrived on time, well packaged and are of good quality. Great experience, will definelty buy from Hortology again.”

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Posted 11 months ago

“Great plant pots, lovely colours and arrived very well packaged!”

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Posted 11 months ago

“The Delta Maidenhair Fern came on time and in excellent condition and was well wrapped in a cardboard Box. It hasn't looked back and is growing well. I would have given 5 stars if paper tape had been used instead of sellotape to secure the plant inside the box.”

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Posted 11 months ago

“Excellent, communication with customer services exceptionally good and really helpful. My plant was well packed and a lovely healthy plant. The pot I ordered was excellent too. I can’t fault this company in any way. Highly recommended.”

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Posted 11 months ago

“I have bought from Hortology in the past so I was confident. The Aglaonema Stripes that I received was a large healthy plant and professionally packaged so that it arrived in pristine condition. Buy with confidence.”

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Posted 11 months ago

“I was very pleased with both the pot and liner. Parceled up very well too. Posted very quickly. Thought I'd ordered a plant too but hadn't. Can't make my mind up which one as lots to choose from so will come back to you eventually. Many thanks”

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Posted 11 months ago

“Great selection of pots. Well packed.”

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Posted 11 months ago

“Plants are always great quality and well packed. Fast delivery too! I would very much recommend Hortology for house plants.”

Hortology 5 star review on 9th September 2025

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Posted 11 months ago

“I ordered an orange plant pot that I’d had my eye on for some time. It did not disappoint, it was absolutely beautiful. It came promptly, within a week of my order, and was well packaged and undamaged.”

Hortology 5 star review on 8th September 2025

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Posted 11 months ago

“Pot arrived well packed and in tact ~ good quality ~ slow to arrive.”

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Posted 11 months ago

“This is a very cute planter from Horology. I particularly love the slightly irregular shape, texture, shiny glaze and the 3 little feet. Incidentally the feet are padded, a nice touch to avoid scratching surfaces. The pot was very well packaged with all recyclable materials, so all in all a great purchase.Thank you !”

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Posted 11 months ago

“I ordered 3 16" indoor plant pots, plus liners, as some of my houseplants were beginning to outgrow their existing pots. The website makes it really easy to find what you want and the prices are clearly indicated. A few days after placing my order, a large box with my items arrived. Lots of dense paper packing - but evidently worth it as everything arrived in perfect condition. Overall very happy with my experience and will probably buy from Hortology again, when I need to.”

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Posted 11 months ago

“Lovely website, great products, speedy delivery”

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Posted 11 months ago

“Product as described and arrived on time well packaged.”

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Posted 11 months ago

“Great plant selection and need to know information on plant care is really useful.”

Hortology 5 star review on 5th September 2025

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Posted 11 months ago

“Plants arrived quickly and in great condition. They're thriving.”

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Posted 11 months ago

“Excellent service, plant arrived in perfect condition”

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Posted 11 months ago

“Very happy with my plant pot Very sturdy would recommend”

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Posted 11 months ago

“GOOD WEBSITE AND EXCELLENT RANGE OF PLANTS ON OFFER. COMPREHENSIVE ADVICE SECTION.”

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Posted 11 months ago

Hortology is rated 4.8 based on 9,417 reviews