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Hortology Reviews

4.8 Rating 9,369 Reviews
97 %
of reviewers recommend Hortology
Company Reviews Product Reviews
865
 Metrics Info
4.8
Based on 9,369 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
2 - 3 Hours
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Lauren
Verified Buyer
“I returned this purchase as it just wasn’t quite right for my space (color looked a little different than pictured and I shouldn’t have ordered quite such a large size). But it was a beautiful planter, well packaged and postage was quick. I am awaiting my refund and it is disappointing that return postage is at the buyer’s expense as these pieces are not cheap to send, but I can’t fault the customer service team who replied to my returns query in a timely manner. I trust my refund will be processed in good time, and I’ll make an alternative purchase.”
Helpful Report
Posted 10 months ago
Tara
Verified Buyer
“Always beautiful pots! Really high quality well packed pots. I brought this one for the front of the house and it didn't disappoint. It was expensive but it was very high quality so it felt well worth it!!”
Hortology 5 star review on 16th August 2025
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Posted 10 months ago
Kerry
Verified Buyer
“Very reasonably priced items which arrived safely and speedily. Definitely highly recommended!”
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Posted 10 months ago
Kate
Verified Buyer
“The best pots I’ve ever been able to find. Beautiful plants and a fantastic service and delivery.”
Helpful Report
Posted 10 months ago
Stefanie
Verified Buyer
“Good service and arrived safely.”
Helpful Report
Posted 10 months ago
Adriana
Verified Buyer
“Great quality products and fast delivery”
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Posted 10 months ago
Mary
Verified Buyer
“Excellent service from order to delivery. Communication great. Packaging excellent. Apparently the African Milk Tree will survive as long as you follow the instructions. It really is a beautiful plant.”
Hortology 5 star review on 12th August 2025
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Posted 10 months ago
Tanya
Verified Buyer
“Beautiful healthy large plant with new technology soil hydration system. My task now is to keep it as amazing as it arrived.”
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Posted 10 months ago
Lesley
Verified Buyer
“Beautiful pot thank you!”
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Posted 10 months ago
Mark G
Verified Buyer
“I have used Hortology for a few years and they’re service is excellent the pots are stunning and the packaging is second to none , if they feel no two pots are not the nearly the same as I have bought about 10 Sanna pots they will contact you and send pics to see if you are happy ,, so all in all a very personal and helpful company”
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Posted 10 months ago
Karoline
Verified Buyer
“I've now ordered 3 plants from Hortology. I'm so impressed with the range of plants available and the fantastic quality. I would say that the plants exceeded my expectations. They are packaged beautifully and arrive quickly ... will definitely be ordering more!”
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Posted 10 months ago
Nalini
Verified Buyer
“Beautiful vase. I'm very happy with it.”
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Posted 10 months ago
Dane
Verified Buyer
“Excellent service and packaging was great 🪴😃👍💚 .”
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Posted 10 months ago
Ruth
Verified Buyer
“The order was sent promptly. It was well packed and the pots were good quality as was the pot liner. A definate must to include with you pot order. I only ordered 1 and should have ordered 1 for each pot. Would order more from them very happy.”
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Posted 10 months ago
Jeanine
Verified Buyer
“Very pleased with the quality and selection of indoor pots. Arrived well packaged and promptly.”
Hortology 5 star review on 10th August 2025
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Posted 10 months ago
Nedjat
Verified Buyer
“A great example of this plant was received. It was far better than expected! The packaging was exceptional and the best of any company I have purchased from before. Highly recommended”
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Posted 10 months ago
Cynthia
Verified Buyer
“Beautiful savannah plant pots. Good communication”
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Posted 10 months ago
Kimberley
Verified Buyer
“Excellent quality of plants and quick delivery”
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Posted 10 months ago
CAMILA
Verified Buyer
“iIT WAS A GIFT FOR MY DAUGHTER WHO LIVES IN LEEDS. SHE WAS DELIGHTED. I LIVE IN CHILE”
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Posted 10 months ago
Jane
Verified Buyer
“Very convincing terracotta saucers. Look good and do the job.”
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Posted 10 months ago
Hortology is rated 4.8 based on 9,369 reviews
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