Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,369 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,369 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

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Hortology 5 star review on 7th June 2026

Laura N

Hortology 5 star review on 12th April 2026

Ayezah Y

Hortology 5 star review on 18th February 2026

Gary L

Hortology 5 star review on 18th January 2026

Katya

874

Anonymous

Anonymous // 01/01/2019

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English

“Plants are always great quality and well packed. Fast delivery too! I would very much recommend Hortology for house plants.”

Hortology 5 star review on 9th September 2025

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Posted 9 months ago

“I ordered an orange plant pot that I’d had my eye on for some time. It did not disappoint, it was absolutely beautiful. It came promptly, within a week of my order, and was well packaged and undamaged.”

Hortology 5 star review on 8th September 2025

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Posted 9 months ago

“Pot arrived well packed and in tact ~ good quality ~ slow to arrive.”

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Posted 9 months ago

“This is a very cute planter from Horology. I particularly love the slightly irregular shape, texture, shiny glaze and the 3 little feet. Incidentally the feet are padded, a nice touch to avoid scratching surfaces. The pot was very well packaged with all recyclable materials, so all in all a great purchase.Thank you !”

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Posted 9 months ago

“I ordered 3 16" indoor plant pots, plus liners, as some of my houseplants were beginning to outgrow their existing pots. The website makes it really easy to find what you want and the prices are clearly indicated. A few days after placing my order, a large box with my items arrived. Lots of dense paper packing - but evidently worth it as everything arrived in perfect condition. Overall very happy with my experience and will probably buy from Hortology again, when I need to.”

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Posted 9 months ago

“Lovely website, great products, speedy delivery”

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Posted 9 months ago

“Product as described and arrived on time well packaged.”

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Posted 10 months ago

“Great plant selection and need to know information on plant care is really useful.”

Hortology 5 star review on 5th September 2025

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Posted 10 months ago

“Plants arrived quickly and in great condition. They're thriving.”

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Posted 10 months ago

“Excellent service, plant arrived in perfect condition”

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Posted 10 months ago

“Very happy with my plant pot Very sturdy would recommend”

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Posted 10 months ago

“GOOD WEBSITE AND EXCELLENT RANGE OF PLANTS ON OFFER. COMPREHENSIVE ADVICE SECTION.”

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Posted 10 months ago

“Fantastic little Cacti, received quickly & well packaged”

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Posted 10 months ago

“Very easy to navigate your website and the plants I ordered arrived exactly how I expected them to look and were in perfect condition. The pot I ordered looks fantastic with my Boston fern.”

Hortology 5 star review on 3rd September 2025

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Posted 10 months ago

“Good delivery speed, all plants were packaged very carefully and arrived completely intact. Received an email before delivery warning of a sparse plant, and got offered an exchange/refund before it was even delivered”

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Posted 10 months ago

“Pleasant experience from purchase to delivery”

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Posted 10 months ago

“Great product and fast service. Highly recommended”

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Posted 10 months ago

“First time dealing with this company. Excellent service and product, cactus potting compost, looks exactly what I was looking for.”

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Posted 10 months ago

“Neat and discreet. These metal stands in various sizes are idea for lifting my plants a little away from my undrfloor heatting”

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Posted 10 months ago

“Thank you very much”

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Posted 10 months ago

Hortology is rated 4.8 based on 9,369 reviews