Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,416 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,416 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

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Hortology 5 star review on 22nd August 2026

878

Anonymous

Anonymous // 01/01/2019

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“Very easy to navigate your website and the plants I ordered arrived exactly how I expected them to look and were in perfect condition. The pot I ordered looks fantastic with my Boston fern.”

Hortology 5 star review on 3rd September 2025

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Posted 11 months ago

“Good delivery speed, all plants were packaged very carefully and arrived completely intact. Received an email before delivery warning of a sparse plant, and got offered an exchange/refund before it was even delivered”

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Posted 11 months ago

“Pleasant experience from purchase to delivery”

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Posted 11 months ago

“Great product and fast service. Highly recommended”

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Posted 11 months ago

“First time dealing with this company. Excellent service and product, cactus potting compost, looks exactly what I was looking for.”

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Posted 11 months ago

“Neat and discreet. These metal stands in various sizes are idea for lifting my plants a little away from my undrfloor heatting”

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Posted 11 months ago

“Thank you very much”

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Posted 11 months ago

“my first order and service was perfect”

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Posted 11 months ago

“Easily ordered, quick delivery, well packed and good quality item”

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Posted 11 months ago

“Super helpful. My plant when it arrived was stunning, I’m actually a little hit in love with it!! Bigger than I thought and very healthy plus well packaged. Very responsive to queries as well as I had to change my delivery address, was just smooth and a great purchase experience. Would definitely recommend.”

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Posted 1 year ago

“Great product, very good quality”

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Posted 1 year ago

“Lovely plant pot,quick delivery thank you”

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Posted 1 year ago

“Items arrived professionally packed and delivered with care. Only have an issue with the saucers as the recommended size is actually too small for the pots as they fo not sit correctly. But that's okay as I can use them for other pots that I have. The pots are great the materials used are not the brittle plastic type which is good.”

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Posted 1 year ago

“Beautifully made looks good with my bamboo plant”

Hortology 5 star review on 28th August 2025

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Posted 1 year ago

“Started out small to see how it worked and have been very impressed. Ready to go back for more! Really liked being contacted to check I had chosen correct pot for plant (I hadn’t!) and was able to adjust the order.”

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Posted 1 year ago

“Really pleased with my purchase. Fast delivery. Will definitely buy from Hortology again.”

Hortology 5 star review on 27th August 2025

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Posted 1 year ago

“Hortology’s products are of the highest quality and most beautiful finish. Fast delivery and a wonderful shopping experience. I can’t wait to keep adding to my collection.”

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Posted 1 year ago

“Lovely pot. Could not be more pleased & communication with company was great given there was a delay with respect to the plant I had ordered to replace one that Hortology were concerned was not up to scratch. Worth the wait & delivery driver very nice.”

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Posted 1 year ago

“Beautiful plant and gorgeous pot. I found it really easy to select the size of plant I wanted and the right size of pot for the plant I'd chosen. It arrived securely packed and was pristine- not always the case when buying live plants online.”

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Posted 1 year ago

“My order was dispatched promptly and communication regarding its delivery was spot on.”

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Posted 1 year ago

Hortology is rated 4.8 based on 9,416 reviews