Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,189 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,189 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Hortology 5 star review on 13th December 2025

864

Anonymous

Anonymous // 01/01/2019

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English

“Beautiful healthy plants. So well packaged and quick delivery”

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Posted 9 months ago

“Thank you for good,healthy and shiny plant. Good price. The pot good quality. Fast delivery and good service.”

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Posted 9 months ago

“Easy to do business with, the order was timely and well packaged. Queries were answered promptlly”

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Posted 9 months ago

“Indoor pot purchased. Great quality and lovely colour. Delivery service was good.”

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Posted 9 months ago

“Plant arrived much quicker than expected, was larger than expected in terms of the plant, and was in really great shape!”

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Posted 9 months ago

“The quality of the pot is fantastic and it looks beautiful in my home. I needed a large pot and it was very helpful being able to see all the dimensions on the site. When I placed my order, I forgot to use my 10% off code, but Hortology team kindly refunded me the 10% after I contacted them. Great products and helpful team. Highly recommend.”

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Posted 9 months ago

“Beautiful plant arrived quickly and packed very well. Will definitely be buying from them again”

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Posted 9 months ago

“Brilliant service, fast and effective delivery”

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Posted 9 months ago

“This is a large ceramic pot with options on other sizes which allowed me to get exactly what I wanted. Customer service and packaging for delivery all spot on, so shall be using them again. Best of the online offers around”

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Posted 9 months ago

“Amazing pot and healthy good quality plants. Will be buying from them again!”

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Posted 9 months ago

“I’m very happy with my healthy plants and well protected from damage in the post”

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Posted 9 months ago

“Great plants and pots”

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Posted 9 months ago

“A lovely selection of plants. Our coffee plant arrived in perfect condition and is thriving. Highly recommend this company.”

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Posted 9 months ago

“Nice prompt delivery . Goods met my requirements exactly. Will buy with Hortology again.”

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Posted 9 months ago

“First time using this company and will definitely use again. Quality palms sent and in a timely manner.”

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Posted 9 months ago

“Lovely healthy looking plants never fails. And the packaging is second to none. Thankyou Hortology will always buy plants from you”

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Posted 9 months ago

“High quality pot it met all our expectations looks great.”

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Posted 9 months ago

“Very fast delivery. Will order soon”

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Posted 9 months ago

“Fantastic plants and pots and brilliant customer service. Couldn’t recommend more”

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Posted 9 months ago

“Lots of choice and very attractive. Good customer service. Reasonable prices too. The pots are lovely”

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Posted 9 months ago

Hortology is rated 4.8 based on 9,189 reviews