Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,375 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,375 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

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Hortology 5 star review on 7th June 2026

Laura N

Hortology 5 star review on 12th April 2026

Ayezah Y

Hortology 5 star review on 18th February 2026

Gary L

Hortology 5 star review on 18th January 2026

Katya

874

Anonymous

Anonymous // 01/01/2019

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English

“Excellent quality”

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Posted 3 years ago

“Good product, fast delivery”

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Posted 3 years ago

“Chinese evergreen arrived in very good condition although DPD delayed delivery for 3days the plant itself was not affected.”

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Posted 3 years ago

“Plants were healthy, well-packaged, in great condition with plenty of foliage”

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Posted 3 years ago

“I was very pleased with my plant.”

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Posted 3 years ago

“Fantastic service as always. Quick delivery. I bought two pots which are very well designed and beautiful to look at. Thank you. I'll be back next month to buy more from Hortology.”

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Posted 3 years ago

“I've bought several plants and pots from Hortology and have to say I am very pleased with their service. The plants they sent were all very healthy and the pots were beautiful. I highly recommend using them as your plant provider.”

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Posted 3 years ago

“Great plants. Wonderful choice. Always arrive in good condition and on time.”

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Posted 3 years ago

“Beautiful healthy plant. Well packaged and quick delivery. I'm delighted with my recent purchase as always when I buy from Hortology!!”

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Posted 3 years ago

“The cacti were healthy but , one was a lit smaller than it should have been .”

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Posted 3 years ago

Hello Alan, Thank you for your review and order. We are sorry to hear that one of your Cacti was smaller than expected, we have reached our privately to try and resolve this with you.

Posted 3 years ago

“Excellent customer service and very prompt delivery of large pots. Will definitely use hortology again.”

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Posted 3 years ago

“Great company, affordable prices, amazing products and 11/10 service! Highly recommended”

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Posted 3 years ago

“Products arrived on time and in good order, plant pots are beautiful.”

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Posted 3 years ago

“Beautiful plants pots, securely packed with fast delivery and great customer service. Will definitely shop again.”

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Posted 3 years ago

“I love hortology! Great value for money and delivered quickly. Wonderful customer service. I'd recommend to all of my planty friends!”

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Posted 3 years ago

“Well packaged healthy plants. Sweet little Iris and Suze planters ideal for small succulents. But I don't use Instagram.... Necessary to get 10% discount?”

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Posted 3 years ago

Hello Joanna, Thank you for your Review and order. We are happy to hear you are pleased with your order. We do offer horty points for liking us on Instagram and Facebook, but you also gain horty points on every order that you place with us. You can redeem your horty rewards on your account for money off future orders to help make life greener. Your Hortology team

Posted 3 years ago

“I recently bought an Aloe vera paradisicum from Hortology - as usual it was very carefully protected and arrived in excellent condition. All the plants I have bought from Hortology have arrived undamaged and in very healthy condition. They are all still thriving. Thoroughly recommended!”

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Posted 3 years ago

“Have now bought two plants from Hortology - they both arrived very quickly and in perfect condition. There is also a great selection of really unusual pots and help selecting the right size for your plant. They are certainly not over the top expensive compared to some other sellers. My challenge now is to keep the plants in the condition they arrived in .....”

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Posted 3 years ago

“The order was delivered quickly. The plants I ordered are in excellent condition, free of any bugs, were well packed”

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Posted 3 years ago

“I refreshingly large choice of containers with clear information about what sizes fit what plant pot and practical extras like pot liners. I value the information about where plants will be happiest in terms of light levels and how to look after them. I bought my plants from the 'hard to kill' list. They arrived well-packaged and in very good condition. So far, they are surviving and the moisture meter I bought at the same time is a revelation. Very speedy delivery too.”

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Posted 3 years ago

Hortology is rated 4.8 based on 9,375 reviews