Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,428 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,428 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

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Hortology 5 star review on 15th September 2026

881

Anonymous

Anonymous // 01/01/2019

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“Lovely plant delivered- well packaged and thrivijg”

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Posted 2 years ago

“Excellent customer service! I purchased a plant and several months later it began to look diseased. I contacted customer service who replied very quickly and then sent photos for them to assess. I'm delighted to say that the plant has made a full recovery! Thank you so much”

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Posted 2 years ago

“Good and quick, a little expensive”

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Posted 2 years ago

“Pleased with my pot, although it was bigger than I imagined, so had to use a bit of padding to raise the inner pot. It looks good now housing my 'money' plant.”

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Posted 2 years ago

“Brilliant company. Wide choice of different sizes and always supply very healthy plants. Quick delivery and well packaged.”

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Posted 2 years ago

“A lovely company to deal with. Quality products, acceptable prices. Website, ordering process and delivery reassuringly good. Keep it up!”

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Posted 2 years ago

“Have only purchased a gift voucher as a present so cannot comment other than to say I found the site and process very easy to follow .”

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Posted 2 years ago

“Great quality and very beautiful plant pot. Very well packaged.”

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Posted 2 years ago

“Website was easy and fun to navigate. I loved the idea of having the size of the pot opening advertised and plant pots had the same measurements so you knew that the plant and pot would fit each other perfectly. The plants and pots came within and few days and they were delivered in a secure box with ample paper to protect the pots and plants. Everything is beautiful. Can’t wait to use again.”

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Posted 2 years ago

“Hi arrived on time & product as ordered well packed will see if my olive tree grows better 👍”

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Posted 2 years ago

“Easy to deal with and well packed”

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Posted 2 years ago

“Brilliant product and speedy delivery.”

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Posted 2 years ago

“The plant I bought was not available straight away, however customer service contacted me, offered me a few alternatives and kept me updated throughout the process. Very happy with hortology and I’m sure I’ll buy again from them !”

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Posted 2 years ago

“Good quality colourful planter, well packed for delivery. Excellent service.”

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Posted 2 years ago

“Good quality planters and quick delivery. Recommended”

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Posted 2 years ago

“very good quality plants very well boxed, but mine did have some damage on the box but the plant was in good condition very pleased with it.”

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Posted 2 years ago

“Great communication before delivery ,item arrived very well packaged . No complaints and would happily buy again .”

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Posted 2 years ago

“Great plant,well happy with it.quick delivery”

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Posted 2 years ago

“Lovely pot, thank you.”

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Posted 2 years ago

“I was very pleased with the speed of delivery as well as the careful way which my plant was packaged and the excellent condition which it arrived in, it was healthy and full.”

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Posted 3 years ago

Hortology is rated 4.8 based on 9,428 reviews