Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,203 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,203 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Hortology 5 star review on 13th December 2025

864

Anonymous

Anonymous // 01/01/2019

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English

“Everything about my experience with this company has been excellent, from the quality of their products, to their online advice and speedy delivery! Will definitely be using Hortology again!”

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Posted 2 years ago

“Absolutely lovely plant pots, very well packaged and quick delivery.”

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Posted 2 years ago

“I ordered a few plants - they were competitively priced, came on time, they used a quality courier (not Evri!) and the plants look lovely and healthy - let's just hope I can keep them that way!”

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Posted 2 years ago

“Arrived quickly and was really happy with quality of the pot we bought”

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Posted 2 years ago

“really high quality pots”

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Posted 2 years ago

“Affordable and beautiful pots, not easy to find sometimes but these are great. Happy with purchase.”

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Posted 2 years ago

“Great selection and arrived on time and in perfect condition!”

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Posted 2 years ago

“very happy with the quality of the plant which was delivered with lots of care. customer service is very supportive and knowledgable”

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Posted 2 years ago

“Beautiful, great looking planters!”

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Posted 2 years ago

“The goods sent are as cheap as Amazon and arrived in a good state and we packaged well.”

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Posted 2 years ago

“Beautiful plant (Calathea) well packaged and travelled well. Very pleased will order again!”

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Posted 2 years ago

“Lovely pots, although I was hoping they would be more rust coloured than black. I feel the lip at the top is going to make them impossible to repot, which is very annoying given how expensive they were. There was a massive amount of packaging used.”

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Posted 2 years ago

“The pots look exactly (if not better) as advertised on the website. I was always altered to the status of my order. The pots arrived quickly, were carefully packaged, and look great.”

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Posted 2 years ago

“Plants delivered promptly and in excellent condition”

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Posted 2 years ago

“Kept me up to date about delivery. Safely delivered in very well packed. Delivered on time. Was a gift and my sister says she loved it. Although unfortunately it was the wrong size which was my mistake for the plant that she needed to put in it.”

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Posted 2 years ago

“The pot designs are beautiful. I am extremely happy with my indoor plant pots, Hortology offers lots of choice and designs which no other offers. I would highly recommend Hortology.”

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Posted 2 years ago

“So beautiful and great quality. Worth the price.”

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Posted 2 years ago

“I’ve had two lovely plants from Hortogy, a large fern and a spider plant. Packaging and postage amazing as the plant quality. The spider plant did have some fruit flies but Hortology have given me some advice re this.”

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Posted 2 years ago

“The order arrived quickly and brilliantly packed, everything was in pristine condition. The plants are great and very healthy. Have used Hortology before and will definitely use them again.”

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Posted 2 years ago

“Beautiful, unusual pots that look amazing and are great value.”

Hortology 5 star review on 29th April 2023

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Posted 2 years ago

Hortology is rated 4.8 based on 9,203 reviews